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BCD Travel

Travel smart. Achieve more.

Consultor de viajes, VIP

ConsultantConsultantFull TimeRemoteSeniorTeam 10,001+Since 2006H1B SponsorCompany SiteLinkedIn

Location

Colombia

Posted

9 hours ago

Salary

0

Seniority

Senior

Bachelor DegreeSpanish

Job Description

Consultor de viajes, VIP

BCD Travel

• Gestionar solicitudes de viaje recibidas por teléfono, correo electrónico y otros canales. • Utilizar herramientas y sistemas de BCD Travel para procesar reservas y solicitudes. • Buscar, reservar y confirmar vuelos, hoteles, transporte terrestre y otros servicios de viaje. • Garantizar el cumplimiento de las políticas de viaje del cliente. • Asesorar a los viajeros sobre las mejores opciones disponibles. • Identificar oportunidades de mejora en procesos operativos y en la experiencia del cliente. • Resolver incidencias y cambios de último momento de manera rápida y efectiva. • Tomar decisiones independientes en situaciones de emergencia.

Job Requirements

  • Amplio conocimiento de la industria de viajes y turismo.
  • Experiencia en viajes corporativos y atención a clientes VIP.
  • Dominio de sistemas de reservas y herramientas de gestión de viajes.
  • Excelente orientación al cliente.
  • Comunicación efectiva, tanto oral como escrita.
  • Capacidad de análisis y resolución de problemas.
  • Habilidad para trabajar bajo presión y gestionar múltiples prioridades.
  • Autonomía y toma de decisiones.
  • Atención al detalle y precisión en la gestión de reservas.

Benefits

  • Health insurance
  • Professional development opportunities
  • Paid time off

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