NAVEX logo
NAVEX

At NAVEX, we believe a thriving future begins with smart governance, risk and compliance decisions today. NAVEX was the first organization in the world to offer whistleblower helplines through our EthicsPoint® hotline and incident management software. We also launched the nation’s first compliance-focused eLearning solution. For more than 35 years, we’ve worked with global organizations to provide a comprehensive suite of solutions to manage their GRC programs. Over 13,000 companies worldwide trust NAVEX GRC software to protect their reputation, people and assets. Join our team

Communication Specialist

CommunicationsCommunicationsFull TimeRemoteMid LevelTeam 1,479Since 2012

Location

United States

Posted

1 day ago

Salary

$18 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Communication Specialist

NAVEX

Role Description As our Communication Specialist, you will capture highly sensitive information via inbound calls pertaining to confidential workplace concerns, unethical issues, and violations. This enables our customers around the world to gain insight on how they can protect their employees and improve their work environments while minimizing organizational risk. The nature of these reports may involve stressful situations or topics that could be personally offensive. As a member of our Contact Center team, you will support our flagship product for Hotline & Incident Management services by creating an exceptional customer experience. You will work with an amazing group of people committed to your success and growth, and your contributions will directly impact our organizational goals! You'll thrive in this remote role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what's next! Qualifications - Outstanding customer service skills with strong customer and results orientation - The ability to demonstrate emotional resilience, remaining calm and composed when processing difficult information in distressing situations - Weekend availability is required—applicants must be able to work at least one weekend day per week - A quiet, secure home office or workspace to temporarily perform all duties in a remote environment with a recommended internet speed of 25 mbps download and 10 mbps upload - Minimum typing speed of 35 WPM - The ability to multi-task while interviewing callers and capturing details in a written report with strong accuracy and attention to detail - Experience using MS Office and the ability to easily navigate proprietary software applications - Culture Agility: Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through - AI Readiness: Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes Requirements - Engage each reporter with the utmost honor, care and concern; instill confidence that their information will be handled appropriately and that their experience matters - Answer calls from various industries in a timely manner and follow the intake process for all customers while exercising a high degree of good judgment to ensure a caller’s needs are met - Lead the reporter through a guided interview process, asking appropriate questions regarding their experience and giving extra attention to the quality and accuracy of report details - Hold all reports in strict confidence, both internally and externally - Assist with special projects and other departmental responsibilities as assigned - Arrive to your scheduled shift on time and retain schedule flexibility with 24/7 operation that may change from time to time Benefits - Meaningful Purpose: Your work helps organizations operate with integrity and protect their people—at a scale few companies can match - High-Performance Environment: We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career - Candid, Supportive Culture: We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement - Growth That Matters: You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth - Rewards for Results: We provide clear, competitive compensation designed to recognize measurable outcomes and real impact

Related Categories

Related Job Pages

More Communications Jobs

Mass General Brigham logo

Senior Program and Communications Coordinator

Mass General Brigham

Mass General Brigham connects a full spectrum of care across a system of academic medical centers, specialty and community hospitals, physician networks, a heal

Coordinate and execute strategic initiatives and communications for program deliverables, facilitate working group activities, monitor timelines, and support membership engagement and marketing efforts to advance organizational priorities.

Massachusetts
State of North Carolina logo

Wildlife Habitat Coordinator

State of North Carolina

The State of North Carolina is a southeastern state with 100 counties and is the ninth most populous state in the U.S. North Carolina's moderate climate, rich c

Title: Wildlife Habitat Coordinator Location: Forsyth County United States Job Description: Full time job requisition id JR-118266 Agency Wildlife Resource Commission Division Wildlife Management Job Classification Title Conservation Biologist Supervisor (NS) Position Number 60034048 Grade NC20 About Us The NC Wildlife Resources Commission (NCWRC) is the state government agency created to conserve and sustain the state’s fish and wildlife resources through research, scientific management, wise use and public input. The NCWRC is the regulatory agency responsible for the enforcement of North Carolina’s fishing, hunting, trapping, and boating laws. The agency has an operational budget of approximately $100 million and employs approximately 700 full-time staff and 100 seasonal temporary staff across the state, including wildlife and fisheries biologists and technicians, wildlife law enforcement officers, wildlife educators, communication specialists, and customer service, information technology and administrative professionals. The NCWRC Mission is to conserve North Carolina’s wildlife resources and their habitats and provide programs and opportunities that allow hunters, anglers, boaters, and other outdoor enthusiasts to enjoy wildlife-associated recreation. Description of Work The North Carolina Wildlife Resources Commission is accepting applications for a Wildlife Habitat Coordinator (Conservation Biologist Supervisor) for the Wildlife Management Division. The mission of the Wildlife Management Division is to conserve wildlife species and habitats and to develop, implement, and facilitate sound wildlife management policies and programs to ensure the wise use of wildlife resources by North Carolina citizens. This position is critical to accomplishing the Commission’s goals of conserving fish and wildlife habitats and protecting, managing and enhancing wildlife populations statewide. The position reports directly to the Assistant Chief (Conservation Mgmt. Coordinator) and supervises 1 full-time wildlife biologist. The primary purpose of this Wildlife Habitat Supervisor position is to: *Lead Wildlife Management Division (WMD) efforts in the integration of wildlife management principles into land management practices used on private lands in North Carolina. *Provide guidance for habitat conservation and management efforts in agreement with priority species, habitats, and management actions identified in the State Wildlife Action Plan. *Collaborate with Communication, Marketing, and Digital Engagement staff to effectively market and communicate agency programs directed towards habitat management on private lands at state, regional, and national levels. *Coordinate and administer agency efforts related to the Wildlife Conservation Land Program (WCLP), including final review and approval of Wildlife Habitat Conservation Agreements (WHCAs) and maintenance of program archival records. *Serve as the agency representative to state, regional, and national initiatives and partnerships related to wildlife habitat management. *Serve as the primary agency contact for integrating US Department of Agriculture (USDA) Farm Bill programs into effective tools for improving land management and inform appropriate agency staff on Farm Bill processes and procedures. *Provide supervision and administrative support to the wildlife biologist assisting with statewide habitat coordination efforts. This is a HOME-BASED position. The workstation for this position is in the employee’s home-based office using an agency-provided computer. The employee in this position is expected to provide home office space compliant with WRC and State policies. This position requires a home-based duty station anywhere in North Carolina, with the preference being central NC. A Monday-Friday schedule is associated with this position which involves working 40 hours per week. This position requires frequent daily travel with occasional overnight stays. Knowledge Skills and Abilities/Management Preferences - Understanding of the advanced principles of scientific methods, biological techniques, zoology, botany, statistics, forestry, and ecology. - Motivational and personnel management skills to guide personnel under his/her direct supervision and co-workers in accomplishing predetermined and changing program goals, objectives, and policies. - Accomplished communication skills to coordinate with resource professionals, relay technical information to employees, and to the public. - Experience with personal computers and mapping software. - Excellent organizational skills, time management, and attention to detail. Special Qualification/Requirement: A Valid NC Driver’s License is required within 90 days of employment. RECRUITMENT RANGE: $70,478 – $85,000 Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Classification Specs | NC Office of Human Resources Bachelor's degree in wildlife or fisheries management, fisheries science, zoology, or a biological science, or a closely related curriculum from an appropriately accredited institution and four years of related experience; OR an equivalent combination of education and experience. SUPPLEMENTAL and CONTACT INFORMATION: All applicants applying for employment opportunities must create and submit a comprehensive candidate profile using State of North Carolina Careers for the State of North Carolina. All Required Education and Experience must be included in the candidate profile to receive consideration during the selection and salary administration processes. The North Carolina Wildlife Resources Commission is an Equal Employment Opportunity Employer The North Carolina Wildlife Resources Commission (NCWRC) is committed to maintaining a culture of equity, diversity, and inclusion. NCWRC strives to ensure that all employment practices are implemented in a manner that is equitable to all applicants and employees. Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax reference the contact information below. All applicants should indicate the position number and job title in the section "Jobs Applied For". Applicants seeking Veteran's Preference must attach a DD 214 Form, Certificate of Release or Discharge from Active Duty along with your application. Applicants seeking National Guard Preference (to include North Carolina Army National Guard & North Carolina Air National Guard) must attach a copy of the NGB 23A (RPAS) or a copy of the DD256 or NGB 22 along with your application. *Degrees must be received from institutions appropriately accredited by the U.S. Department of Education* If you have started a college degree program but have not completed it – please document the number of Semester CREDIT HOURS you have completed in the Education section of your application State Employee Benefits We value our employees and offer a wide variety of competitive and family-friendly benefits. Learn more about employee resources, safety, health and wellness information, leave options, employee discounts and more by visiting the NC OSHR website.NC OSHR: Benefits Employment Eligibility It is the policy of the State of North Carolina and the Office of State Human Resources (OSHR) that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). For More Information For more information about the North Carolina Wildlife Resources Commission, visit the WRC website. Home Page | NC Wildlife CONTACT INFORMATION: NC Wildlife Resources Commission Human Resources Office EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Monique Napper Bloomfield

North Carolina
$70.5K - $85K / year
Rithum logo

Executive and Strategic Communications Manager

Rithum

Rithum is the heartbeat of commerce

Full TimeRemoteTeam 501-1,000Since 1997H1B No Sponsor

Title: Executive & Strategic Communications Manager Location: Dallas - Remote Job Description: Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview Rithum is an AI-first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create scalable patterns that improve execution and business outcomes. As the Executive & Strategic Communications Manager, you are responsible for shaping and elevating executive, corporate, and strategic communications across the organization. Acting as a trusted advisor to senior leadership, you will help translate complex business priorities into clear, compelling narratives that strengthen employee engagement, executive presence, and Rithum’s reputation across internal and external audiences. This role reports to VP, Global Brand & Media, and operates at the intersection of executive communications, corporate storytelling, thought leadership, and strategic messaging. You will partner closely with executives and cross-functional leaders to develop communication strategies, messaging frameworks, and leadership narratives that bring clarity and alignment in fast-moving and evolving business environments. The role requires exceptional writing and storytelling skills, executive presence, sound judgment, strong business acumen, and the ability to influence without direct authority. This role is required to be based in Dallas, TX and available to work closely with the CEO and executive leadership team in person, including from the Dallas office as business needs require. Responsibilities Executive Communications & Thought Leadership - Partner closely with senior executives to shape strategic messaging and executive voice across internal and external communication channels - Develop executive communications including company-wide updates, leadership messaging, keynote speeches, talking points, organizational announcements, quarterly business communications, and employee engagement content - Create messaging frameworks, communication strategies, and narrative approaches that help leaders effectively communicate complex business priorities - Support executive visibility and thought leadership initiatives through contributed content, speaking opportunities, executive social content, blogs, and industry engagement - Draft executive-ready communications and presentations that align messaging, tone, and organizational priorities across audiences Corporate & Internal Communications - Collaborate with People, Marketing, and cross-functional stakeholders on communications initiatives that strengthen company culture, employee engagement, and organizational alignment - Support communications for key company moments including business updates, organizational changes, transformation initiatives, tentpole events, and cultural programs - Ensure consistency and alignment across executive messaging, company priorities, and enterprise narratives - Translate complex, evolving, or ambiguous topics into clear, compelling communications tailored to diverse audiences - Help establish scalable communication processes, editorial standards, and operational workflows that improve consistency and effectiveness External Communications & Agency Partnership - Serve as a primary liaison for external PR agencies and communications partners - Coordinate executive visibility initiatives, media opportunities, thought leadership programs, and external storytelling efforts - Manage communications workflows including executive approvals, stakeholder coordination, briefing materials, messaging reviews, and alignment processes - Monitor industry trends, media landscapes, cultural conversations, and emerging topics to proactively identify opportunities for executive engagement and company commentary - Partner with Marketing, Social, and agency teams to ensure alignment between internal communications, external narratives, brand messaging, and executive presence Strategic Communications Advisory - Act as a trusted communications advisor to senior leadership and business stakeholders - Bring structure and clarity to ambiguous or evolving business topics by developing strategic messaging recommendations and narrative approaches - Provide guidance on audience strategy, tone, positioning, executive communications, and organizational messaging - Support leadership teams through sensitive communications with sound judgment, discretion, and strong business context - Leverage AI-enabled tools and emerging technologies to improve communication workflows, content development, research, and operational efficiency Qualifications Minimum Qualifications - 5+ years of experience in executive communications, corporate communications, public relations, journalism, strategic communications, or related fields - Based in Dallas, TX and available to work closely with the CEO and executive leadership team in person, including from the Dallas office as business needs require. - Exceptional writing, editing, storytelling, and messaging skills with demonstrated ability to adapt tone and voice across executives, audiences, and communication channels - Experience supporting senior executives within fast-paced, high-growth, matrixed, or technology-driven organizations - Strong executive presence and strategic thinking skills with the ability to influence and partner effectively with leadership teams - Demonstrated ability to translate complex business priorities and ambiguous topics into clear, compelling narratives and communication strategies - Experience managing agency relationships, communications workflows, and cross-functional stakeholder coordination - Strong business acumen and understanding of media, communications, and industry landscapes - Ability to operate independently, manage multiple priorities simultaneously, and exercise sound judgment under pressure - Demonstrated AI fluency with experience leveraging AI-enabled tools and emerging technologies to improve content development, communications workflows, and operational effectiveness Preferred Qualifications - Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, English, Business, or related field preferred - 8+ years of experience in executive communications, corporate affairs, public relations, journalism, or strategic communications - Experience supporting C-level executives and enterprise leadership teams - Background within SaaS, technology, e-commerce, marketplace, or high-growth organizations - Experience writing keynote speeches, executive presentations, organizational announcements, and leadership communications - Familiarity with executive social strategy, thought leadership programs, and external executive visibility initiatives Travel Required Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: - Partner with the leading brands and retailers. - Connect with passionate professionals who will help support your goals. - Participate in an inclusive, welcoming work atmosphere. - Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. - Receive industry-competitive compensation and total rewards benefits. We believe in transparency and fairness in our compensation practices. For this position, the expected base pay range is: $100,000-$155,000 per year. This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives. For this position, the expected discretionary bonus is 12% of the annual base salary. Benefits - Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 - A 6% 401(k) match - Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days - 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave - Accident, critical illness, and hospital indemnity insurance - Pet insurance - Legal assistance and identity theft insurance plans - Life insurance 2x salary - Access to the Calm app and the Employee Assistance Program - $65/month Remote work stipend for internet - Culture and team-building activities - Tuition assistance - Career development opportunities - Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

Texas
$100K - $155K / year

Title: ACORE Associate, Communications Location: WASHINGTON, DC Full Time Mid Level Job Description: Position Title:Associate, Communications Department: Communications Reporting To:Vice President, Communications Who We Are: ACORE is a nonpartisan nonprofit organization that operates at the intersection of affordability, reliability, and clean energy deployment. Our work is focused on stabilizing energy prices, strengthening the electric grid, and driving investment in cost-effective technologies to ensure that clean energy delivers for people, businesses, and the U.S. economy. Who We’re Looking For: The Communications Associate will report directly to the Vice President of Communications and will work collaboratively across the organization to enhance the visibility and impact of ACORE and its key programs. This position requires a talented, creative, and flexible communicator who can deliver compelling content on the clean energy sector, ACORE priorities, and ACORE members. The ideal candidate will possess skills that can translate across communications channels, including exceptional writing, basic photo and video skills, experience working in media relations, and excitement about trying new strategies and tactics. Knowledge of the energy industry is a plus; enthusiasm for storytelling is a must. This position is based in Washington, D.C. ACORE has a hybrid work environment that allows team members a combination of in-office work and telework. Key job duties: - Draft, edit, and proofread a wide variety of written content, including press releases, media advisories, executive quotes, op-eds, blogs, newsletters, and talking points - Pitch stories to media, develop and foster relationships with key reporters, and serve as a point of contact for incoming press inquiries - Maintain ACORE’s press lists, working in close coordination with the Director of Communications and Vice President of Communications - Monitor industry and member news - Draft and distribute ACORE’s daily and weekly newsletters - Collect and analyze communications data, including earned media coverage, newsletter analytics, and social media metrics - Draft and schedule compelling content for ACORE’s social media platforms and website - Meaningfully contribute to planning and strategy sessions - Help ensure projects are delivered within timelines - Perform other tasks and miscellaneous support duties as assigned The Must-Haves: - Three to five years of experience in energy, public relations, journalism, or a related field - Willingness to learn - Superb writing, editing, and proofreading skills - Ability to translate complex information into clean, concise, and engaging copy - Fluency in AP Style (and love of the Oxford comma) - Flexibility to prioritize multiple tasks effectively under deadline pressure - Ability to work collaboratively in a team environment, approaching issues with an objective mindset - Understanding of how to develop, execute, and measure the impact of communication strategies - A contagious passion for storytelling - Basic knowledge of communication tools and platforms such as Muck Rack, WordPress, Hubspot, Canva, Adobe Creative Suite, or similar products The Perks of Working at ACORE: - Competitive salary - Robust health care options - Generous vacation policy with 15 vacation days in your first year, 11 federal holidays, plus the week between Christmas and New Years - Paid parental leave - Hybrid work schedule with three days a week in office - 401(k) retirement plan that includes an employer contribution - Educational assistance program - Talented team members who care deeply about our mission and one another Non-Discrimination ACORE is committed to workplace diversity and inclusion. We are an equal-opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Compensation $65,000-$80,000 per year

District Of Columbia
$65K - $80K / year