• Drive End-to-End Marketplace Management: Monitor, benchmark, and optimize daily operations between Google Nest’s energy partnerships, internal sales operations, and strategic marketplace partners. Act as a dedicated Customer Success advocate to ensure flawless program execution and minimize shipping, inventory, and delivery friction. • Execute Marketplace Upsell Strategies: Coordinate collaboratively with account sales leads to proactively identify and close upsell opportunities to utility customers. Leverage our marketplace partners to drive revenue expansion while swiftly resolving operational issues as they arise. • Enable Partner Success: Support SPMs by ensuring DERMS and marketplace partners are fully equipped with the tools, training, and resources they need to successfully implement, manage, and scale our energy services (e.g., Rush Hour Rewards and Nest Renew). • Manage Promotional Campaigns: Project manage bespoke marketplace and energy partner promotional campaigns. Drive customer adoption and ensure shared engagement and revenue goals are consistently met across partner platforms. • Lead Account Planning & QBRs: Prepare comprehensive account plans and provide regular status updates to the sales team on key account progress. Ensure we are tracking towards (and exceeding) our CS and marketplace upsell goals, which includes developing and leading partner and internal QBRs for the largest direct and marketplace accounts. • Collaborate directly with marketplace partners and assigned utility accounts to unlock net-new business opportunities and drive upsell initiatives that directly support their comprehensive demand-side management (DSM) and broader energy service needs. • Evaluate channel and marketplace performance on a weekly basis to proactively identify and execute on new opportunities to increase sales and optimize conversion rates. • Drive end-to-end program launches and ongoing daily logistics by closely aligning internal technical and business resources with external marketplace partners. • Act as a Customer Success champion to ensure partnerships are consistently tracking toward shared goals, proactively resolving program delivery and operational issues in a timely fashion. • Align internal cross-functional teams and external partners to accurately forecast sales, secure adequate supply chain inventory for client needs, and develop cohesive marketing initiatives.

• Serve as a primary point of contact for contractors using Itron’s EP&R platforms to support utility customers during emergency operations. • Build and maintain authentic, trust-based relationships with contractor accounts. • Partner collaboratively with internal teams to resolve issues and improve customer outcomes. • Become a subject matter expert in Storm Manager, including core workflows, user roles, data visibility, and storm-response best practices. • Support implementations and expansions by preparing contractors for new workflows, features, or changes.

Role Description The National Account Manager – Service is responsible for driving maximum profitability and market growth for an assigned book of business of national accounts, by securing new business, growing existing relationships, and executing strategic initiatives to expand Curry Supply’s service and aftermarket support offerings. This role requires executive-level negotiation, high-level professionalism, and the ability to develop and execute 1–3 year strategic account plans. The position is accountable for meeting or exceeding monthly sales attainment goals, while delivering long-term account growth, retention, and profitability. Key Responsibilities - Manage an assigned book of business consisting of designated national accounts - Meet or exceed monthly sales attainment goals - Develop and maintain strong customer relationships - Identify and secure new service opportunities (repair, maintenance, field service, and support programs) - Execute account-specific growth strategies - Conduct customer needs assessments and service program evaluations - Develop pricing strategies and service offerings - Present business plans for leadership approval - Resolve customer concerns and ensure service execution satisfaction - Coordinate cross-functionally across service, operations, and support teams - Define a go-to-market strategy for service offerings - Provide monthly reporting on service account performance - Monitor industry trends and service demand - Participate in customer visits and service reviews - Continuously improve product and service knowledge Collaboration Expectations - Maintains primary ownership of national account relationships - Joint calls with vendor partners are encouraged - Internal collaboration limited to coordination as needed - Routine joint calls with Curry Supply sales reps are not a defined responsibility - Operates independently in customer-facing engagements Qualifications - Bachelor’s degree or equivalent experience - 5+ years of national account or service sales management experience - Proven record of achieving sales goals - Experience with service operations or aftermarket support preferred - CRM experience preferred - Strong communication and organizational skills Requirements - 30–40% travel required - Valid driver’s license required - Ability to lift up to 40 lbs. Compliance & Safety This is a safety-sensitive role subject to company policies. Job Location Remote with travel required

• Lead the client relationship on long-term engagements (12 months+), from onboarding through the annual review • Advise clients on AI tools and agents suited to their real needs (automation, LLMs, etc.) • Co-facilitate scoping workshops and operational audits with decision-makers • Draft clear, professional summaries, reports, and follow-up documentation • Coordinate deliverables with the technical team and ensure field adoption • Track the KPIs and OKRs defined at the start of the engagement, and raise alerts when necessary • Identify opportunities to evolve or expand the engagement