• Employ diagnostic methodologies to determine repairs required over the telephone and on site. • Explain diagnosis and needed repairs to non-mechanical individuals. • Efficiently plan and manage repairs and scheduled maintenance. • Complete the various service documents clearly within the prescribed time. • Order parts needed to repair and maintain equipment. • Follow procedures for Warranty work and parts crediting. • Promote Manulift values to existing and potential clients. • Perform other duties as assigned.

• Collaborate with project team members to develop effective OneStream solutions • Support client-specific monthly Administrative and Managed Service needs including daily Helpdesk support, Application Performance Monitoring, month-end close and Consolidation Tasks, Enhanced/New Report development, and Client Training and Documentation • Work to develop all aspects of the core OneStream platform (consolidation and FP&A) • Effectively configure and customize client OneStream environments to develop proof of concepts and present sustainable solutions to client executives and stakeholders • Work directly with project leadership to develop/document business requirements and translate requirements into specific OneStream functionality/design • Apply best practices while building custom solutions for specific client requirements • Conduct internal testing to validate custom-designed solutions and perform user acceptance testing on client OneStream environments • Provide general customer service and assistance to clients • Assist in training end-users on specific processes and application

• This sales specialist is responsible for driving adoption of MACSima™ and Ultramicroscope Blaze portfolio • Meet or exceed company sales forecasts in designated territory for assigned products • Identify potential sales leads and develop sales plan for converting leads • Routinely visit customers and prospects in assigned territory • Work collaboratively with service and support teams • Attend tradeshows, sales meetings, trainings and other activities as required • Train and mentor other spatial biology specialists

• Answer calls, texts, and emails in English and Spanish with empathy, clarity, and accuracy. • Schedule appointments, manage provider calendars, and follow up with patients. • Coordinate lab orders, prescription refills, and external referrals. • Keep patient information updated and accurate in our electronic health record (EHR) system. • Support insurance and billing communication with patients and vendors. • Maintain compliance with HIPAA and California healthcare regulations. • Collaborate daily with a remote, global team to deliver seamless patient experiences. • Represent The Doctor’s voice — friendly, informed, and human.