• Answer calls, texts, and emails in English and Spanish with empathy, clarity, and accuracy. • Schedule appointments, manage provider calendars, and follow up with patients. • Coordinate lab orders, prescription refills, and external referrals. • Keep patient information updated and accurate in our electronic health record (EHR) system. • Support insurance and billing communication with patients and vendors. • Maintain compliance with HIPAA and California healthcare regulations. • Collaborate daily with a remote, global team to deliver seamless patient experiences. • Represent The Doctor’s voice — friendly, informed, and human.

• Management trainees engage in a broad range of duties during cross-functional assignments. • Responsibilities will vary depending upon assignment. • Management trainees learn Patriot’s business by completing hands-on assignments at multiple properties. • Travel is frequent and may up to 80 – 90% of the time. • Understanding the Patriot Way – our company’s visions and values • Becoming a leader in demonstrating Patriot’s Commitment to Safety • Learning the business of railroading • Understanding safe railroad operating practices, including completing and passing train conductor certification • Developing leadership skills • Qualification on certain types of rail equipment • Qualification on a multitude of rail-specific software applications

• Clean commercial kitchen hood & exhaust systems • Perform commercial pressure washing services • Clean rooftops, exhaust fans, ductwork, grease containment systems, dumpster pads, sidewalks, and building exteriors • Operate pressure washing and hood cleaning equipment safely • Take before and after photos of completed work • Follow all company safety procedures and standards • Maintain company vehicles, tools, and equipment • Communicate professionally with customers and team members • Travel overnight when needed • Work efficiently in team environments

• Diagnose, troubleshoot, and repair commercial HVAC equipment • Perform preventative maintenance inspections • Communicate repair recommendations to customers • Complete digital service reports with photos • Maintain truck inventory and tools • Respond to emergency service calls when scheduled • Represent Pro-Serv professionally at all times