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Patient Coordinator
Location
California
Posted
1 day ago
Salary
$800 - $1K / month
Seniority
Junior
Job Description
Patient Coordinator
The Doctor
• Answer calls, texts, and emails in English and Spanish with empathy, clarity, and accuracy. • Schedule appointments, manage provider calendars, and follow up with patients. • Coordinate lab orders, prescription refills, and external referrals. • Keep patient information updated and accurate in our electronic health record (EHR) system. • Support insurance and billing communication with patients and vendors. • Maintain compliance with HIPAA and California healthcare regulations. • Collaborate daily with a remote, global team to deliver seamless patient experiences. • Represent The Doctor’s voice — friendly, informed, and human.
Job Requirements
- Fluent in English and Spanish (verbal and written).
- 1+ year of experience in healthcare administration, patient coordination, or similar role.
- Strong written and verbal communication skills.
- Tech-savvy and comfortable using EHR systems, spreadsheets, and communication platforms.
- Detail-oriented, organized, and calm under pressure.
- Familiarity with US healthcare operations and privacy standards HIPAA (preferred).
- Reliable internet connection and a workspace free of distractions.
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