• Oversee daily facility operations across multiple locations. • Ensure offices remain clean, organized, safe, and aligned with brand standards. • Schedule and supervise ongoing maintenance, repairs, inspections, and cleaning services. • Source, vet, and manage service providers (cleaning, security, HVAC, general contractors, etc.). • Assist in analyzing bids, negotiating contracts, maintain vendor records, and track performance. • Handle significant ongoing follow-up across multiple projects and vendors. • Ensure vendor alignment with leadership preferences and project timelines. • Manage multiple facility projects simultaneously in a fast-paced environment • Track outstanding tasks, request updates, and maintain organized documentation. • Act as the main point of contact for facility-related issues and ensure timely resolution.

• Work closely with tech team, tech directors, designers and producers to build interactive experiences, real-time graphics systems, web projects, video games, and physical installations. • Carry projects from inception through completion — prototype, develop, deliver, and support our custom-built technology solutions. • Integrate hardware and participate in client-facing interactions, being embedded in the larger creative and problem-solving process.

• Build and maintain software systems across client projects and internal tooling as an active contributor on multi-disciplinary project teams. • Develop rapid prototypes for concept validation, client pitches, and discovery. • Collaborate with designers and animators to bring visual concepts to life with code. • Design resilient application architectures that withstand heavy use and scrutiny. • Participate in scoping and technical planning for new projects, contributing to architecture decisions and timeline estimates. • Help shape visitor experiences alongside the design team. • Build tools, documentation, and efficiencies for the tech team.

• Answer inbound calls, emails and text messages from patients, caregivers, families, external providers and other facilities • Schedule and maintain contact with patients via phone or email • Explain health insurance benefits and eligibility to patients, process copays and coinsurance as needed • Under clinical supervision, ask screening questions and document patient safety, behavior, function, medications, care needs, and advanced care plans • Under clinical supervision, ask screening questions and document caregiver issues such as burden, depression, and poor coping • Report screening to the clinical team (nurse, social worker, doctor) who will provide direction in implementing a care plan with the Care Navigator, patient, caregiver, and other health care and community service providers involved in the patient’s care • Send educational materials and information about care with Isaac and other local community based service options as indicated in the patient’s care plan • Follow up after all appointments to provide next steps and coordinate care as documented by the provider • Request external medical records, labs and imaging results • Promote a compassionate environment by providing emotional and psychological support to patients, caregivers and families • Provide comfort by anticipating anxieties, providing supportive resources, and answering questions within the scope of practice • Document patient care and instruction in EHR • Coordinate patient care with external clinics, providers and facilities as documented in the EHR by the provider • Escalate patient concerns to the clinical team to maintain an appropriate scope of practice for this role • Maintain participant’s privacy according to HIPAA regulations