The best care for every brain
Care Navigator
Location
United States
Posted
8 hours ago
Salary
$40K - $45K / year
Seniority
Senior
Job Description
Care Navigator
Isaac Health
• Answer inbound calls, emails and text messages from patients, caregivers, families, external providers and other facilities • Schedule and maintain contact with patients via phone or email • Explain health insurance benefits and eligibility to patients, process copays and coinsurance as needed • Under clinical supervision, ask screening questions and document patient safety, behavior, function, medications, care needs, and advanced care plans • Under clinical supervision, ask screening questions and document caregiver issues such as burden, depression, and poor coping • Report screening to the clinical team (nurse, social worker, doctor) who will provide direction in implementing a care plan with the Care Navigator, patient, caregiver, and other health care and community service providers involved in the patient’s care • Send educational materials and information about care with Isaac and other local community based service options as indicated in the patient’s care plan • Follow up after all appointments to provide next steps and coordinate care as documented by the provider • Request external medical records, labs and imaging results • Promote a compassionate environment by providing emotional and psychological support to patients, caregivers and families • Provide comfort by anticipating anxieties, providing supportive resources, and answering questions within the scope of practice • Document patient care and instruction in EHR • Coordinate patient care with external clinics, providers and facilities as documented in the EHR by the provider • Escalate patient concerns to the clinical team to maintain an appropriate scope of practice for this role • Maintain participant’s privacy according to HIPAA regulations
Job Requirements
- Prior experience coordinating/navigating care for patients, caregivers, and their loved ones
- Bonus points if you speak Spanish
- Ability to work with a patient population who experience cognitive challenges
- Genuine empathy and patience
- Exceptional time management and communication skills
Benefits
- Mission-driven impact: Shape the future of the #1 largest and fastest growing online brain health care company in the world
- Build a platform that is improving the lives and well-being of hundreds of thousands of people, including those that come from historically underserved groups
- Join a community of high achievers who have a passion for promoting brain health
- Path to develop and grow: Readily available clinician leadership for case consultations to ensure you always receive the support you need
- Access to innovative technology to support you in delivering the highest quality of care to your clients
- Access to continuing training and education
- Remote-first model: Work virtually from anywhere in the United States
- Culture and connectivity: A highly responsive and supportive team of clinical and operational management
- Decreased administrative time for clinicians through ongoing technology improvements and automation
- Fully integrated, data-enabled EMR with embedded clinical decision support and task management system
- Opportunity to participate in strategic development initiatives to improve our clinical quality, safety, and processes across the organization
Related Guides
Related Categories
Related Job Pages
More General Jobs
• Installation, commissioning, and technical servicing of HEUFT machinery at customer facilities • Maintenance, modification, and repair of installed machinery • Instruction and training of users in the operation and maintenance of our machines
• 1-on-1 counseling with students aged 14-17 to build their extra-curricular profiles and applications • Meet remotely and in person with students • Share admissions content expertise to direct the strategy of students’ profiles • Provide feedback to foster students’ independent writing skills • Provide comprehensive support to students as they prepare their applications • Generate creative trajectories and projects for students’ extracurricular development • Collaborate with a team of up to three counselors to support each student’s progress
• Review, analyze, or conduct underwriting due diligence for residential healthcare facilities to include review of: • Appraisals of residential healthcare facilities, • Physical condition reports of residential healthcare facilities, • Credit histories and determining credit worthiness of multifamily borrowers, operators, and/or management agents, • Financial statements of properties and participants, • Quality of care issues/professional liability insurance in residential healthcare facilities. • Review new and renewal loan applications to facilitate and ensure their compliance with HUD’s lending guidance per the Multifamily handbook • Underwrite complex transactions with complicated borrower structures and unique property or market characteristics • Monitor a loan pipeline and promptly complete underwriting review of new loans and resubmittals • Work in a team environment with other underwriters and closers to contribute to overall processing goals • Work directly with lenders to ensure all loan documents are complete and shared in a timely manner • Communicate analysis and conclusions in verbal and written formats for both technical and non-technical audiences
• Lead end-to-end recruitment processes for senior-level technical roles across software engineering, cloud, DevOps, data engineering, AI/ML, cybersecurity, and platform engineering. • Recruit globally, identifying top technical talent across LATAM, EMEA, APAC, and other strategic regions to support US enterprise clients. • Translate complex enterprise job descriptions into structured evaluation frameworks and measurable screening criteria. • Conduct rigorous technical and behavioral interviews to validate architecture ownership, system design capabilities, communication clarity, and seniority alignment. • Leverage AI tools to enhance sourcing precision, optimize Boolean logic, structure screening rubrics, analyze transcripts, detect risk patterns, and improve overall productivity. • Act as a strategic consultant to candidates, refining resumes and positioning to align with Fortune-level hiring standards. • Deliver highly analytical candidate submissions, clearly mapping technical expertise, business impact, and project ownership to client requirements. • Operate effectively under performance KPIs while maintaining high-caliber candidate quality suitable for enterprise environments.
