• Serves as strategic and technical advisor. • Manages organizational stewardship; high-level and/or strategic accounts, and provides practice/service leadership. • Supervises leadership with a minimal assignment. • Establishes and accountable to growth strategy and targets. • Approval/sign off on all proposals prior to submission. • Support leadership and management in proposal and pitch strategy. • Along with the Managing Director and Leadership Team, develops the strategic direction and priorities of BME Strategies to produce and oversee work plans and future project pipelines. • Manages and mentors Practice Leads, as well as individual consultants servicing client programs, in Business Development, KPIs, reporting staff support, and management. • Informs the firm’s work through a health equity lens to actively engage in working towards eliminating health disparities. • Provides assistance to the Executive Team/Managing Director of BME Strategies in carrying out the core functions of the firm, i.e., the design and implementation of public health programs, conducting new business development, and improving client services. • In coordination with the Director, Business Development, leads and/or provides oversight of the preparation of project and grant proposals and applications and manages the completion of project and grant deliverables. • Directs research development, collection, and analysis of data sets for monitoring, evaluation and program implementation. • Oversees the development of reports that detail the conclusions developed from BME projects and identifies solutions, as well as opportunities for improvement within the field using data trends. • Assists in the preparation of data, results, and journal submissions for publication. • Communicates effectively and collaborates with internal and external stakeholders. • Leads performance management and quality improvement related to the client programs and internal BME services.

Director of Customer Success Job Description: Director, Customer Success Employment Type: Full-Time Location: Hybrid in VA or NY (U.S.-Based Applicants Only) Pixalate is an online trust and safety platform that protects businesses, consumers and children from deceptive, fraudulent and non-compliant mobile, CTV apps and websites. Our software and data have been used to unearth multiple high profile criminal and illegal surveillance cases including: + Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says (https://gizmodo.com/apple-icloud-private-relay-ad-fraud-scam-research-1849803510) + Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV (https://www.adweek.com/programmatic/pixalate-ad-fraud-scheme-roku-murkiness-ctv/) + Washington Post: Your kids' apps are spying on them (https://www.washingtonpost.com/technology/2022/06/09/apps-kids-privacy/) + Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google's Black Box Ad Empire (https://www.propublica.org/article/google-display-ads-piracy-porn-fraud) + ABC7 News: The State of Children's Privacy Online (https://www.youtube.com/watch?v=qhFAxvs-mBY) + NBC News: How many apps are tracking your children (https://www.pixalate.com/blog/jalal-nasir-nbc-12news-apps-tracking-child) Our team of lawyers, data scientists, engineers, economists and researchers span globally with presence in California, New York, Washington DC , London and Singapore. ABOUT THE ROLE We are looking for a dynamic, data-driven, and charismatic candidate to fill our Director of Customer Success in the East Coast. Successful candidates will advise executive leadership on strategies to grow and retain Pixalate's customers and partners, as well as serve as a leader for other members of the Customer Success team. This candidate will also establish and maintain active relationships with clients through regular and consistent engagement, demonstrating deep market knowledge and programmatic expertise. RESPONSIBILITIES + Work with the executive team in setting a strategy to drive customer engagement, growth, and retention with a focus on churn reduction and client advocacy. + Own and manage key client relationships across Pixalate's client roster, particularly those operating in the programmatic ecosystem such as major sell-side platforms ("SSPs"), demand-side platforms ("DSPs"), ad exchanges, agencies, and publishers. + Guide the customer to achieve their business goals and to address concerns when it comes to ad fraud prevention and privacy compliance. + Employ a data-driven approach to monitoring customer engagement metrics, team KPIs, and account health to identify risk and to take decisive next steps.. + Understand the competitive landscape, new industry developments, and standards + Collaborate with other teams including Sales and Marketing to create and optimize strategies for upsell and cross-sell opportunities. QUALIFICATIONS + BA/BS degree in technical, business, or other related fields (or equivalent experience) + 4+ years experience in client-facing customer success, technical account management, and/or technical sales roles at SSPs, DSPs, exchanges, advertisers, agencies, publishers, ad networks, or other digital advertising technology vendors + Advanced experience in creating strategies, guidelines, and objectives to drive customer engagement, growth, and retention + How to lead a high-performing customer success team with proven performance and revenue goal achievements + Understand Invalid Traffic (IVT) and viewability in the context of digital advertising + Expertly understand the programmatic digital advertising to communicate client requests to Pixalate's technical teams and to provide client guidance + Differences and similarities among digital advertising channels (e.g., desktop, mobile web, in-app mobile, and OTT/CTV in the context of display, video, and native advertising). + How to translate insights from Pixalate's product suite into ROI and operational client recommendations + Expert communication skills and the ability to hold C-level customer conversations that drive business opportunities. + Understanding of digital media ecosystem terminology and ad operations tools and practices (e.g., campaign optimization, javascript, tagging, cookie, macros, and platforms) BENEFITS We focus on doing things differently and challenge each other to be the best we can be. + Excellent benefits package, including medical, dental, and vision insurance + Premiums 100% covered for employees and 50% covered for dependents + Unlimited PTO + 401k + Monthly internet reimbursement + Hybrid, flexible hours + Opportunity for advancement + Fun annual team events + Being part of a high performing team that wants to win and have fun doing it + Extremely competitive compensation Powered by JazzHR

• Develop and execute a long-term growth strategy that ensures RAPID's sustainability, industry relevance, and continued impact beyond current funding cycles. • Serve as the primary external ambassador for RAPID, building relationships with senior leaders across industry, government, academia, and the Manufacturing USA network. • Identify and secure new funding opportunities, strategic partnerships, sponsorships, and revenue-generating initiatives to support RAPID's mission and growth. • Provide visionary leadership to position RAPID as the national leader in process intensification, advanced manufacturing innovation, and related workforce development activities. • Partner with the RAPID Governing Board and Executive Committee to establish strategic priorities, evaluate organizational performance, and guide long-term decision-making. • Lead organizational growth and transformation efforts, ensuring RAPID has the structure, talent, and capabilities necessary to achieve its strategic objectives while fostering a culture of respect, integrity and collaboration. • Monitor emerging trends in manufacturing, energy, technology, and federal policy to proactively identify opportunities, risks, and competitive advantages for RAPID and its stakeholders. • Establish key performance indicators and success metrics across financial performance, membership growth, project impact, stakeholder engagement, and organizational effectiveness. • Ensure alignment of new projects and existing activities with RAPID’s strategic plan and long-term vision. • Participate with AIChE leadership to ensure consistency of strategy and practices across AIChE and RAPID.

• Provides sales leadership and operational oversight for a defined geographic region • Leads the development, planning, and execution of the regional sales strategy for assigned OCLC products and services • Responsible for achieving or exceeding product and service quotas while ensuring member expectations are consistently surpassed • Set direction, prioritize regional initiatives, and ensure disciplined execution through coaching, performance management, and talent development • Foster a culture of accountability, collaboration, and continuous improvement • Engage directly with key and high-value accounts to strengthen relationships and deepen partnerships • Identify long-term growth opportunities with cross-functional collaboration