Adobe Creative Cloud Administrator, Collaboration Platform Support Engineer
Location
United States
Posted
3 days ago
Salary
$75.1K - $126.3K / year
Seniority
Senior
Job Description
Adobe Creative Cloud Administrator, Collaboration Platform Support Engineer
Allstate
• Administer Adobe Creative Cloud licensing, product profiles, user provisioning, entitlement management, and Adobe Admin Console configuration. • Provide day-to-day support for Adobe Creative Cloud applications and services, including installation, sign-in, sync, and application troubleshooting. • Support Microsoft Copilot and Power Platform administration needs, including access requests, environment support, approved use guidance, and issue triage. • Partner with security and compliance teams to enforce governance for Creative Cloud, Copilot, Power Platform, generative AI features, and content protection requirements. • Support application deployment, packaging, updates, and identity integration across managed devices and enterprise platforms. • Monitor service health, license usage, support trends, and operational issues to improve reliability, cost efficiency, and user experience. • Develop runbooks, knowledge articles, and support documentation for administration, troubleshooting, and governance processes. • Enable users through training, office hours, and best-practice guidance across Adobe Creative Cloud, Copilot, and Power Platform solutions.
Job Requirements
- 3+ years of experience in enterprise application administration, platform operations, or end-user support.
- 1-2+ years of Adobe Creative Cloud administration experience.
- Hands-on experience with Adobe Admin Console, license management, user access administration, and Creative Cloud support processes.
- Working knowledge of Microsoft Copilot and Power Platform administration.
- Understanding of identity and access management, enterprise software deployment, and troubleshooting across managed endpoints.
- Knowledge of security, compliance, and governance considerations related to cloud content services, generative AI, and collaboration platforms.
- Strong communication skills with the ability to translate technical issues into clear guidance.
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement to help offset internet costs.
- Flexible work arrangements.
- Training opportunities.
Related Guides
Related Categories
Related Job Pages
More Platform Engineer Jobs
Senior Full Stack Platform Engineer
ApptegyApptegy champions the thoughtful integration of AI to empower our teams and processes. As we seek to understand your individual capabilities and how you might contribute, we ask that all responses to application questions and during interviews are genuinely your own. Please refrain from using AI generation tools, as our aim is to assess your authentic voice and expertise. Equal Opportunity Employer: Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Role Description As a Senior Full Stack Engineer at Apptegy, you’ll play a key role in shaping the architecture, performance, and scalability of our platform that supports thousands of school districts nationwide. You will own the delivery of reliable and high-performing software, working across the full stack with Vue.js (frontend) and Ruby on Rails (backend) to create intuitive and seamless user experiences. A core part of this role is designing, building, and owning shared infrastructure that the broader engineering team builds upon. You will collaborate closely with product and design teams to turn complex challenges into elegant, functional solutions. This role is ideal for someone who thrives in a fast-paced environment, takes ownership of their work, and enjoys building products that have a real-world impact on your fellow engineers, educators, students, and communities. What You’ll Do - Technical Execution & Strategy - System Architecture & Development: Take responsibility for designing system architecture, ensuring scalability, security, and performance. Design, develop, and maintain complex full-stack applications. - Strategic Alignment: Collaborate with product managers and business leaders to align technical efforts with business goals, making significant contributions to strategic planning. - Process Optimization: Optimize development processes by decomposing large, complex tasks into manageable units of work, ensuring efficient execution. - Problem Solving: Proactively anticipate and resolve technical challenges using a solutions-focused mindset. Integrate AI tools for coding, debugging, and refactoring, leveraging structured prompts and collaborative patterns to ensure high-quality, efficient outputs. - Leadership & Collaboration - Mentorship: Actively mentor junior engineers, sharing knowledge and ensuring best practices are followed throughout the development cycle. - Code Quality: Lead code reviews with a focus on high-quality, maintainable code that aligns with project standards, limiting defect rates. - Collaboration: Work effectively within teams, valuing diverse perspectives and improving cross-team collaboration to manage timelines and resources effectively. - Communication: Proactively share ideas, progress, and questions with stakeholders to ensure alignment, while clearly explaining complex technical decisions and their implications. Benefits US Employee Benefits: - Comprehensive medical, dental, vision, and life insurance coverage - Retirement 401(k) with employer match - Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs) - Mental Health Reimbursement - Unlimited paid time off, including seasonal (December) company-wide time off - Paid parental and medical leave MX Employee Benefits: - Private medical insurance for you and your dependents - Life insurance - 15 days Aguinaldo - Vales de Despensa - Fondo de Ahorro - Caja de Ahorro - Flexible paid time off policy - Paid travel to/from Little Rock, Arkansas for Onboarding. Equal Opportunity Employer Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Senior Demo Platform Engineer
Keeper Security, Inc.Manage, protect and monitor all your organization's passwords, secrets and remote connections with zero-trust security
• Design, build, and operate a standardized demo platform for provisioning and maintaining demo environments at scale • Implement Infrastructure-as-Code and automation for environment creation, updates, resets, and teardown • Build CI/CD workflows that keep demo environments aligned with release trains, configurations, and feature flags • Create and maintain “golden” demo templates (reference deployments), including realistic configuration and safe, reusable seed data • Improve reliability and user experience for field teams through observability, alerting, runbooks, and self-service tooling • Implement access controls and security best practices for demo environments, including secrets handling and auditability as needed • Partner with Sales Engineering and Product to support demo use cases, reduce friction, and accelerate time-to-demo • Diagnose and resolve issues across the stack (infra, networking, app config, data), acting as escalation point for complex demo platform problems • Develop metrics and dashboards for demo health (availability, provisioning times, failure rates, usage) and drive continuous improvement
Platform Support Engineer
ScalingoScalingo empowers developers with a cloud hosting platform where they can host their app without handling servers.
• Level 1 to 3 technical support • Study and diagnose technical issues • Ask clients questions to understand the root cause of problems • Conduct advanced technical investigations • Identify root causes and collaborate with development teams • Ensure post-resolution follow-up with clients
• Educate and partner with engineering teams on working effectively with AI • Integrate AI across the software development lifecycle • Build the platform layer that enables teams to safely deploy and run agents • Develop orchestration tooling that coordinates multi-agent workflows • Create and maintain MCP servers, command line tools and prompt libraries • Own the operational health, safety, and cost efficiency of AI systems in production • Instrument AI systems for end-to-end observability in Datadog • Build testing harnesses for non-deterministic systems




