Role Description Milestone Business Solutions is seeking a full-time, remote Senior HR Generalist to work collaboratively with our internal team and small business clients. You will work with our amazing client companies in a variety of industries and geographies, helping to build foundational HR programs, creating positive company cultures, and providing assistance and resources to their teams throughout the employee lifecycle. A Day in the Life - Onboarding and off-boarding team members - Maintaining employee files and process documentation - Revising and updating company handbooks - Working with leaders to develop workplace policies that align with the goals of the business - Providing guidance to employees and managers with questions and concerns - Ensuring compliance with applicable federal and state labor regulations - Managing employee leave, including FMLA - Assisting with benefits enrollment and inquiries - Coordinating performance reviews - Conducting workplace investigations, preparing reports as needed - Oversee processing of payroll changes (e.g. new hires, terminations, raises) and system updates Qualifications - A minimum of 5 years of progressive HR experience - A consulting mindset with excellent communication skills and a focus on customer service - In-depth knowledge of HR processes, best practices, and compliance - Excellent problem-solving abilities, with the ability to keep digging until you find the answer - Experience working with multi-state companies/clients preferred - Bachelor's degree, or equivalent combination of education and experience - PHR, SPHR, SHRM-CP, or SHRM-SCP preferred Benefits - Competitive compensation and benefits - Paid time away from work benefits - Flexible work environment Company Description Milestone is a rapidly growing professional services firm that provides Outsourced Accounting and HR services to small and medium-sized businesses. We are a remote-first company headquartered in Indianapolis but have a national footprint. Our team members are talented, committed and fun-loving. Our culture is collegial and supportive, and we don't believe in office politics. Milestone is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To learn more about Milestone, visit our website at www.milestone.inc .

• Support end-to-end employee lifecycle activities across France and Germany including onboarding, employee changes, transfers, and offboarding • Ensure a smooth onboarding experience for new hires through preparation of employee documentation and coordination of onboarding activities • Maintain employee records and HR systems while ensuring data accuracy and compliance with legal and company requirements • Manage employee-related data changes including working hours, leave administration, and benefits-related updates • Manage and coordinate French Works Council/CSE activities including preparation, consultation requirements, documentation, and stakeholder management • Provide guidance and support to managers regarding employee relations matters and local employment practices • Partner with HR Business Partners and leadership on employee cases including performance concerns, workplace issues, disciplinary actions, and policy interpretation • Act as a trusted point of contact for employees and managers on people-related matters • Ensure local compliance with labor laws and employment regulations • Support payroll preparation through management of employee data and variable payroll inputs • Coordinate compensation and benefits administration activities • Partner with payroll teams to ensure timely and accurate processing • Manage the administrative aspects of the French training plan and associated legal obligations. • Coordinate occupational health appointments and related processes • Support workplace well-being and employee engagement initiatives • Serve as disability advocate where applicable • Conduct analysis of HR data to support decision-making and provide operational insights • Create and maintain reports and dashboards tracking key HR metrics • Identify opportunities to improve People Operations processes and employee experience • Lead or participate in HR initiatives and projects, ensuring successful execution • Collaborate with global HR teams to support regional and global programs

• Partner with regional executives to map out workforce plans that support regional expansion. • Provide change management support during organizational shifts and market entries. • Act as a direct communication bridge between Global HQ HR and local regional entities. • Deliver data-driven people insights to regional leadership to improve operational efficiency. • Design localized talent acquisition strategies for executive and high-impact sales leadership roles. • Manage regional succession planning to ensure strong leadership pipelines for emerging markets. • Conduct annual regional talent reviews and design targeted upskilling programs. • Facilitate competitive cross-border onboarding experiences tailored to regional nuances. • Implement standardized corporate appraisal systems adapted to local market conditions. • Coach regional country managers on performance enablement and constructive feedback loop styles. • Drive a high-performance culture aligned with Tiens Group’s values and direct-selling business model. • Oversee employee engagement initiatives to reduce cross-border turnover rates. • Monitor localized labor law developments across all assigned countries to mitigate legal risk. • Resolve complex employee relations, grievances, and local compliance conflicts. • Advise on standard compensation adjustments and localization of corporate benefit schemes.

• Provide strategic leadership and oversight of all Human Resources functions • Accountable for the full talent acquisition lifecycle • Partner with firm leadership to support HR strategy • Ensure EEO compliance in all hiring • Oversee disciplinary processes and investigations • Champion employee engagement and well-being • Present HR dashboards to the Managing Partner and Executive Committee • Support the COO in administering Career Advancement Program (CAP) and Career Progression Program (CPP)