Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. With 46,000+ global team members, we have the opportunity to make a positive impact on healthcare in communities everywhere. Our team members are empowered to activate their careers through a collective of tools and resources designed to support individual career interests and aspirations. We value our listening culture that actions real outcomes and our team members appreciate and recognize one another for contributions that are making a meaningful global impact. No matter what your role is here, the work we do together has meaning. When you join our team, you become a crucial part of a greater purpose. We’re committed to supporting you personally and professionally, so we can achieve more together at the center of health. Protect yourself from job scams: Recruitment scams are on the rise. To protect yourself, we urge you to be vigilant and follow these guidelines > https://careers.cencora.com/us/en/job-scams
Bilingual Administration & Co-Pay Assistant
Location
Canada
Posted
1 day ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Bilingual Administration & Co-Pay Assistant
Cencora
Role Description This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. - Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program. - Responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments. - Liaise with Program managers to ensure copayment KPIs are met. - Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments. - Liaise with 3rd party payment administrator to ensure accurate electronic payment processing. - Establishes and maintains office files, makes appointments and arranges meeting rooms as required. - Compiles information from various sources and utilizes the information for generating reports. - Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications. - Updates and maintains pertinent business information via computer or department files. - Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time. - Drafts and types correspondence and/or presentations to be sent to internal and external contacts. - Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required. - Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues. - Maintains and promotes positive and professional working relationships with associates and management. - Complies with all appropriate policies, procedures, safety rules and regulations. - Responsible to report all Adverse Events to the assigned units/departments. - Performs related duties as assigned. Qualifications - Post-secondary education in a related field. - 3-5 years’ experience in an administrative role in a pharmaceutical setting. - In-depth knowledge of the Microsoft Office Suite of applications is essential. - Proven accuracy when processing large amounts of data. - Strong communication and interpersonal skills. - Ability to work independently and in a team environment. - Adaptability to change and to learn new skills as required. - Bilingual, French/English preferred. Requirements - Ability to communicate effectively both orally and in writing. - Strong interpersonal skills. - Strong analytical and mathematical skills. - Strong organizational skills; attention to detail. - Ability to resolve issues quickly and efficiently. - Ability to represent a positive and professional image. - Strong knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. - Ability to implement processes resulting in satisfactory audit practices. - Ability to consistently meet deadlines. - Excellent problem-solving skills; ability to resolve issues effectively and efficiently. - Strong business and financial acumen. Benefits - Compensation, benefits, and resources that enable a highly inclusive culture. - Support for working families, including backup dependent care, adoption assistance, infertility coverage, and family building support. - Behavioral health solutions, paid parental leave, and paid caregiver leave. - A variety of training programs, professional development resources, and opportunities to participate in mentorship programs. - Employee resource groups, volunteer activities, and more.
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