• Participate across the entire software development lifecycle, taking features from concept to production release • Build backend services, APIs, and data models that support customer-facing product experiences and internal operational workflows • Contribute to frontend application development using Javascript, Typescript, React, and NextJS to deliver seamless end-to-end experiences • Collaborate with Product, Engineering, and partner teams to translate business requirements into clean technical designs across both backend and frontend systems • Troubleshoot data, integration, service, and UI issues across a large distributed codebase • Contribute to technical documentation to improve maintainability, knowledge sharing, and team velocity • Help raise the bar on system design, code quality, observability, and engineering best practices across the team • Leverage AI tooling, with a preference for Claude, to accelerate software design, architecture, and implementation while maintaining strong engineering judgment and code quality

• Develop detailed project plans, including: solution design, timeline estimation, task break-down, and testing plan. • Provide day to day support for technical questions from external partner stakeholders • Develop integration support material and documentation for new products, rollouts and features • Serves as an overarching SME and point of escalation for internal and external teams facing technical challenges • Make recommendations on integration strategy, platform evolution, infrastructure, and tooling selection to optimize user experience • Explore the business intersection between our commercial strategy and technical Partnership capabilities • Contribute to the internal development of pertinent external documentation to strengthen the overall partnership experience

• Develop detailed project plans, including: solution design, timeline estimation, task break-down, and testing plan. • Provide day to day support for technical questions from external partner stakeholders • Develop integration support material and documentation for new products, rollouts and features • Serves as an overarching SME and point of escalation for internal and external teams facing technical challenges • Make recommendations on integration strategy, platform evolution, infrastructure, and tooling selection to optimize user experience • Explore the business intersection between our commercial strategy and technical Partnership capabilities • Contribute to the internal development of pertinent external documentation to strengthen the overall partnership experience

• Manage and lead multiple software engineering teams, setting clear objectives and priorities that align with departmental and organizational goals. • Define and execute departmental strategies, including resource allocation, budgeting, and technology adoption. • Collaborate with other department heads and executives to ensure software initiatives align with overall company strategy. • Foster a culture of innovation and technical excellence within the software engineering department. • Mentor and coach software managers and leaders, providing guidance and growth opportunities. • Oversee complex software projects, monitor progress, and address challenges to support successful project outcomes. • Stay current with industry trends, emerging technologies, and best practices to drive continuous improvement within the department. • Participate in hiring and onboarding, set and evaluate performance goals, and help identify, attract, and retain top talent. • Develop risk mitigation strategies and ensure compliance with industry regulations and internal policies.