• Develop detailed project plans, including: solution design, timeline estimation, task break-down, and testing plan. • Provide day to day support for technical questions from external partner stakeholders • Develop integration support material and documentation for new products, rollouts and features • Serves as an overarching SME and point of escalation for internal and external teams facing technical challenges • Make recommendations on integration strategy, platform evolution, infrastructure, and tooling selection to optimize user experience • Explore the business intersection between our commercial strategy and technical Partnership capabilities • Contribute to the internal development of pertinent external documentation to strengthen the overall partnership experience

• Develop detailed project plans, including: solution design, timeline estimation, task break-down, and testing plan. • Provide day to day support for technical questions from external partner stakeholders • Develop integration support material and documentation for new products, rollouts and features • Serves as an overarching SME and point of escalation for internal and external teams facing technical challenges • Make recommendations on integration strategy, platform evolution, infrastructure, and tooling selection to optimize user experience • Explore the business intersection between our commercial strategy and technical Partnership capabilities • Contribute to the internal development of pertinent external documentation to strengthen the overall partnership experience

• Manage and lead multiple software engineering teams, setting clear objectives and priorities that align with departmental and organizational goals. • Define and execute departmental strategies, including resource allocation, budgeting, and technology adoption. • Collaborate with other department heads and executives to ensure software initiatives align with overall company strategy. • Foster a culture of innovation and technical excellence within the software engineering department. • Mentor and coach software managers and leaders, providing guidance and growth opportunities. • Oversee complex software projects, monitor progress, and address challenges to support successful project outcomes. • Stay current with industry trends, emerging technologies, and best practices to drive continuous improvement within the department. • Participate in hiring and onboarding, set and evaluate performance goals, and help identify, attract, and retain top talent. • Develop risk mitigation strategies and ensure compliance with industry regulations and internal policies.

**What will you be doing?** - Manage your own and your team's time while adhering to priorities set by the company - Own complex engineering problems end-to-end, from problem framing and design through to delivery and iteration - Take responsibility for critical areas of the platform, ensuring they remain reliable, performant, and maintainable - Build new features and improve existing ones across our platforms. - Refactor legacy and modern codebases pragmatically, balancing long-term health with delivery needs - Write tests (unit, integration, and end-to-end) to ensure software reliability. - Be involved in every phase of the software lifecycle, from ideation to deployment. - Participate in (and at times lead) deep technical discussions, helping drive sound decisions and trade-offs - Work hands-on across backend and frontend systems, stepping in wherever the problem lives - Identify inefficiencies and help streamline workflows, reducing unnecessary work. - Collaborate closely with other senior engineers, raising the bar through example rather than authority - Take ownership of your work, ensuring high-quality results and maintainable solutions.