Communications Manager Hybrid San Francisco, California, United States OverviewApplication Description About SPUR SPUR is a nonprofit public policy organization in the San Francisco Bay Area. Through research, education, and advocacy, SPUR works to create an equitable, sustainable, and prosperous region where all people thrive. We bring people together from across the political spectrum to develop solutions to the big problems facing our region, with a special emphasis on the largest three cities: San Francisco, Oakland, and San José. We are recognized and respected for our independent and holistic approach to urban issues. The Opportunity The Communications Manager will be responsible for executing SPUR’s plan to elevate its organizational profile with key audiences through consistent communication and strategic outreach. This involves understanding target audiences, creating compelling stories, selecting appropriate media channels, and building relationships with press and media outlets. The Communications Manager will oversee all press engagement, digital communications, and social media to advance SPUR’s mission to create an equitable, sustainable, and prosperous region where all people thrive. They execute and project-manage the organization's public relations strategy, in partnership with contractors. Ultimately, their role is to amplify SPUR’s policy and advocacy impact and expand SPUR’s audience and membership. Experience and expertise will be pivotal in strategically allocating resources across a spectrum of projects, all while delineating ambitious short-term targets and enduring long-term aspirations. We are looking for a candidate who understands the power of publicity to help achieve policy and fundraising goals. The Communications Manager will report to the Chief Advancement Officer. Core Responsibilities Media and Public Relations - Oversee and execute SPUR’s press and media engagement, including creating press releases and proactively reaching out to press contacts to highlight SPUR's policy insights and research findings. - Craft talking points, media statements, and response plans in close partnership with leadership for rapid response external communications. - Utilize strong judgment in time-sensitive messaging, balancing speed with precision. - Collaborate with other departments and stakeholders to ensure alignment of public relations efforts with overall organizational goals, including close coordination with SPUR's Policy, Engagement, and Development teams. - Monitor policy and advocacy issues, news events, and legislative cycles to ensure responsive storytelling that adapts to changing circumstances and external events. Communications - In collaboration with the CEO, CPO, and CAO, proactively identify, build, and deploy integrated, multi-channel communications campaign strategies to promote and advance select policy initiatives. - Implement SPUR’s communications plan to broaden awareness and break through echo chambers. - Use various marketing channels (e.g., email and print marketing, social media, events, digital ads) to promote our organization, increase awareness of our mission and programs, and advance SPUR's policy insights. - Collaborate in drafting, editing, and/or proofing emails, web content, digital newsletters, social media posts, donor-facing communications, and other marketing collateral. - Partner with Engagement and Development staff to design communications that strengthen donor stewardship and drive fundraising goals. - Utilize SPUR’s mass marketing platform, Pardot, to deliver digital communications. - Track and report on performance of digital marketing and communications efforts. - Ensure SPUR’s brand message is strong and consistent across all channels. - Manage the organization-wide external communications calendar. Social Media and Digital Content - In partnership with the CAO and contractors, develop and implement the organization’s social media strategy to expand reach, increase engagement, and strengthen brand visibility across platforms. - Manage day-to-day social media activity, including content planning, posting, monitoring, and analytics, ensuring alignment with overall communications goals. - Work with a contractor to create and curate social media content, including short-form video and graphic design, that amplifies our policy priorities by translating complex research into accessible, engaging posts to drive public awareness, engagement and membership. - Track and report performance of all digital and social media platforms to assess the effectiveness of different outreach strategies and adjust messaging accordingly. Administrative - Manage contractors and consultants engaged in communications and marketing projects, ensuring timely deliverables and successful project outcomes. - In partnership with the CAO, develop and manage the organization's external affairs budget, allocating resources effectively to meet its communications needs. Key Qualifications - Minimum of 5 years of experience in communications and/or public relations, preferably in a nonprofit organization, government entity, or media outlet - Exceptionally strong writing skills - Excellent communication skills, both written and verbal - Strong project manager experience with proven ability to manage multiple projects simultaneously and on schedule - Proven experience implementing successful public relations strategies and marketing campaigns - Experience with CRM and mass email marketing platforms - Experience managing graphic design, illustration, photography, and/or short-form video projects - Skilled in Google Analytics, content management systems (Drupal or similar), mass email (Pardot or similar), CRM databases (Salesforce or similar) - Strong leadership skills with the ability to set and prioritize goals - Graphic design experience a plus - Strong analytical skills with the ability to use data to inform decisions - Knowledge of various marketing channels and best practices - Bachelor's degree in marketing, communications, or a related field Benefits The salary range for this position is $90,000-$110,000 and will be based on experience and commensurate with skills and qualifications. This is a full-time, exempt position. SPUR offers a generous and comprehensive benefits package including health insurance, dental insurance, vision care, basic life insurance, pre-tax commuter benefits, work from home stipend, employee assistance program (EAP), and retirement plan with twenty-five percent contribution matching. SPUR offers 6 months of paid maternity or paternity leave to bond with a newborn or adopted child within the first year of birth or adoption. Hybrid Work Environment SPUR has a hybrid workplace model defined by a combination of remote and in-person work. We have mandatory all-staff in-person days on Monday and Wednesday, and as the job requires. Staff will be required to attend other in-person meetings, events, and programs around the Bay Area region as needed. All policies are subject to change.

• Set goals and strategy for marketing and communications efforts • Align resources and coach field staff • Research and identify key gap areas and opportunities • Lead development of campaigns, programs and resources • Roll out and track success of implementations nationwide • Develop long-term and short-term marketing strategies • Problem-solve day-to-day needs • Work cross-departmentally • Manage internal and external stakeholders

Role Description This role serves as the primary point of contact for US brand business teams and the US Commercial and Medical Affairs Communications network for one or more priority brands. The role requires a strategic, insights-driven approach to external and internal brand communications, with a focus on fostering business growth, building stakeholder trust, and ensuring impactful, aligned execution across US market. Responsibilities and Accountabilities: - External Communications (75%) - Brand Communications - Working with brand leads, act as the point of contact for US brand business teams for assigned priority brand(s). - Foster business growth and stakeholder trust through a deep understanding and passion for the science, data and business priorities, leading co-creation of external brand communication campaigns. - Develop and deliver external communications campaigns for patients and/or HCPs to educate on brand value or disease awareness, aligned with business and medical strategy. - Identify and leverage robust insights to shape effective external brand communication campaigns and ensure high-quality execution through planning and content development. - Design and execute integrated omnichannel campaigns incorporating innovative engagement approaches, including partnerships with social media influencers (e.g., patients, physicians and other HCPs) to expand reach, credibility and impact. - Establish measurable outcomes for external communication campaigns in the US market, using findings to refine strategies and tactics. - Lead strategic communications for major US regulatory milestones, data milestones and US scientific congresses. - Develop and execute media engagement strategies, including development of core message frameworks. - Lead media training for US brand spokespeople. - Identify and execute strategic US media opportunities to position brands and senior commercial and medical affairs leaders as thought leaders. - Lead strategic projects to support additional business growth or enhance the capabilities of the US Brand communications team. - Issues Management - Proactively monitor and analyze US media to identify and manage brand-related issues that may impact stakeholder trust or Company reputation. - Provide strategic counsel to US brand business teams on brand-related issues. - Lead communications planning and execution for US brand-related issues, including Supply Chain disruption and crisis scenarios. - Internal Communications (25%) - Develop and execute internal communication strategies that inspire and engage brand teams to deliver on behalf of patients and the Company. - Establish metrics to measure the impact and effectiveness of internal communications programs. - Cross-Functional Collaboration - Collaborate with Corporate, R&D Communications and IR to ensure alignment on brand-related communications and issues overall. - Informs and/or collaborates with Corporate, R&D Communications and IR as appropriate on brand-related communications and issues. Qualifications - Bachelor's or advanced degree in Communications, Public Relations, Life Sciences or a related field. - Minimum of 8 years' experience in regional and/or local communication roles within the pharmaceutical or biopharma sector. - Demonstrated ability to manage projects and align multiple stakeholders. - Hands-on experience with healthcare systems, regulatory environments and communications dynamics in key markets. - Strong business communications acumen gained through experience in the pharmaceutical or biopharma sector. - Experience in planning and executing communication campaigns for regulatory milestones data announcements and congresses. - Demonstrated experience developing and executing external communications campaigns for patient and/or HCP audiences to support brand or disease education. - Experience leveraging digital engagement approaches, including social media influencers, to extend reach and influence. - Proven ability to lead brand launches with demonstrable impact. - Ability to build authentic relationships and trust with stakeholders across diverse markets. - Deep understanding of healthcare systems, regulatory environments, and market dynamics. - Exceptional English written and verbal communication skills, with the ability to distil complex scientific information into clear and compelling messages. - Effective management of multiple priorities in a fast-paced, matrixed environment. Benefits - Medical, Dental and Vision Insurance. - Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down. - 401(k) match and annual company contribution. - Company paid life insurance. - Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions. - Long Term Incentive Plan for eligible positions. - Company fleet vehicle for eligible positions. - Referral bonus program.

• Maintain a high level of proficiency in network, wireless, and network security technologies to ensure optimal performance and reliability. • Design, build, deploy, and administer complex network, wireless, and network security environments to support organizational needs. • Evaluate and recommend improvements to network performance, capacity, and scalability, optimizing for future growth and technological advancements. • Identify and implement network automation opportunities to streamline operations and increase efficiency. • Coordinate and execute network changes in compliance with established change management procedures to minimize disruptions. • Develop and maintain comprehensive as-built documentation and network operations reports, ensuring accuracy and accessibility. • Collaborate effectively with partners and vendors to deploy new infrastructure and provide operational support. • Troubleshoot network issues and resolve support tickets promptly, coordinating with maintenance personnel as needed. • Provide on-call support during off-hours, holidays, and weekends on a rotational basis to maintain continuous network availability. • Perform other duties as assigned by the Network Manager.