• As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. • The Pharma Solutions Architect is responsible for designing and shaping integrated Chromatography and Mass Spectrometry solutions for pharmaceutical and biopharma customers. • This role partners with commercial teams, technical experts, business units, and customer stakeholders to understand customer needs and translate them into scalable, value-driven solutions across products, services, workflows, digital capabilities, and enterprise offerings. • Serve as a consultative partner to customer stakeholders across R&D, manufacturing, quality, procurement, technical operations, supply chain, and executive leadership. • Identify opportunities to expand customer partnerships by connecting needs across functions, sites, and regions. • Build credibility with customers by demonstrating deep understanding of pharma industry trends, regulatory expectations, scientific workflows, and operational priorities.

• Lead the planning, implementation, migration, and optimization of Microsoft 365 solutions. • Serve as the technical lead for medium to large customer engagements. • Develop implementation plans, technical documentation, and deployment methodologies. • Provide technical leadership throughout project lifecycles from discovery through project completion. • Lead Microsoft 365 migrations, tenant consolidations, messaging modernization initiatives, and platform optimization projects. • Provide mentorship and guidance to engineers. • Assist with technical standards, best practices, and solution development within the Modern Workplace practice. • Participate in peer reviews and quality assurance activities. • Create and maintain high-quality technical documentation. • Collaborate with architects, engineers, project managers, and delivery leaders to ensure successful project outcomes.

• Serve as the primary point of contact for assigned clients and build trusted relationships with decision-makers, EHS&S leaders, regional leaders, site representatives, and operational stakeholders. • Manage and grow an existing client base by identifying share-of-wallet opportunities, deeper account penetration, and new service needs across disposal, recycling, reuse, transportation, and environmental services. • Conduct regular client meetings to understand operational needs, strengthen partnerships, and translate client challenges into practical waste and by-product management solutions. • Apply market knowledge of TSDFs, recycling/reuse outlets, transportation providers, supplier capabilities, technologies, cost structures, capacity constraints, and emerging solutions. • Maintain working knowledge of RCRA, USDOT Hazardous Materials regulations, and related requirements; partner with technical resources to ensure solutions are compliant, practical, safe, and aligned with company standards and Goal Zero. • Collaborate with Technical Service Representatives, Environmental Managers, operations, suppliers, and internal support teams to develop, price, communicate, and implement client solutions. • Support inter-company referrals and identify strategic supplier or service-provider partnerships that strengthen the company’s market position and client offering. • Communicate clearly and professionally with customers, co-workers, suppliers, and support teams while contributing to a team-oriented culture built on integrity, accountability, service, and shared success.

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions • Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them • Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification • Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem. • Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams • Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world. • Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding