• Define and lead the strategy for Tekion’s inside sales team across inbound, outbound, and lead qualification functions • Manage, coach, and develop inside sales managers and representatives to achieve pipeline generation and conversion targets • Collaborate with Marketing, Field Sales, and RevOps to align lead generation strategy, campaign execution, and territory planning • Establish scalable processes, outreach playbooks, and enablement programs that improve efficiency and outcomes • Monitor key performance metrics and drive continuous improvement through data, feedback, and coaching • Partner with Sales Leadership to contribute to forecasting, territory design, headcount planning, and budget decisions • Drive hiring, onboarding, and development plans to build a strong inside sales talent pipeline

• Support the Public Sector sales team by helping manage pipeline, qualify opportunities, and maintain accurate CRM records across shared accounts. • Coordinate internal sales activities including quote generation, bid administration, order progression, and customer follow-up. • Work closely with territory owners and channel partners to progress opportunities and ensure timely responses to customer and partner requests. • Help prepare proposals, RFI/RFP responses, renewal paperwork, and other sales documentation for Public Sector opportunities. • Partner with Sales Engineers, Customer Success, Deal Desk, and other internal teams to keep opportunities moving efficiently through the sales cycle. • Maintain consistent customer and partner communications, ensuring high responsiveness and professional follow-through. • Track key actions, deadlines, and dependencies across active opportunities to support forecast accuracy and on-time deal execution. • Build knowledge of Public Sector buying processes, framework routes, and customer requirements to support the wider team effectively.

• Conduct consultative sales with inbound leads (clients who have already shown interest in the platform), thoroughly understanding each business's needs and guiding the process through to closing • Manage and monitor leads within the sales funnel, identifying needs and tracking performance • Deliver product demonstrations and follow up on proposals • Support the Marketing and Product teams by collecting feedback from potential customers and seeking ways to improve conversion • Engage potential customers through our support channels (WhatsApp, email, chat, etc.) and perform follow-ups to convert them • Work collaboratively with the team to meet the company's sales and revenue targets.

• Responding to customer inquiries • Preparing detailed quotes for dance flooring systems • Developing and managing customer relationships to help drive revenue growth • Focus on inbound sales activities and proactive follow-up • Convert opportunities through consultative support • Act as a subject matter expert on dance flooring systems • Recommend customized product solutions • Process orders efficiently using sales inventory management software • Investigate and resolve customer complaints • Assist in monitoring and analyzing sales performance metrics • Maintain clear communication with management • Collaborate with marketing for product enhancements • Participate in trade shows, webinars, and industry events • Identify inefficiencies in sales processes