• Conduct consultative sales with inbound leads (clients who have already shown interest in the platform), thoroughly understanding each business's needs and guiding the process through to closing • Manage and monitor leads within the sales funnel, identifying needs and tracking performance • Deliver product demonstrations and follow up on proposals • Support the Marketing and Product teams by collecting feedback from potential customers and seeking ways to improve conversion • Engage potential customers through our support channels (WhatsApp, email, chat, etc.) and perform follow-ups to convert them • Work collaboratively with the team to meet the company's sales and revenue targets.

• Responding to customer inquiries • Preparing detailed quotes for dance flooring systems • Developing and managing customer relationships to help drive revenue growth • Focus on inbound sales activities and proactive follow-up • Convert opportunities through consultative support • Act as a subject matter expert on dance flooring systems • Recommend customized product solutions • Process orders efficiently using sales inventory management software • Investigate and resolve customer complaints • Assist in monitoring and analyzing sales performance metrics • Maintain clear communication with management • Collaborate with marketing for product enhancements • Participate in trade shows, webinars, and industry events • Identify inefficiencies in sales processes

• Lead and manage a team of Business Inside Sales associates to meet and exceed sales goals, revenue targets, and customer experience expectations. • Coach associates on sales skills, customer discovery, product positioning, objection handling, and closing techniques. • Drive performance through daily activity management, call reviews, one on ones, team meetings, and consistent follow up. • Monitor key performance metrics, including incremental MRC, closed won revenue, add on sales, close rate, call activity, and overall goal attainment. • Create weekly action plans and provide timely updates on team progress, performance trends, risks, and opportunities. • Partner with leadership and cross functional teams to remove obstacles, improve processes, and support business growth. • Reinforce expectations around Salesforce usage, opportunity management, notes, follow up activity, and accurate reporting. • Support the growth of ancillary products, including Tech Assist, Safe Guard, static IPs, eero, UCaaS, and other business solutions. • Help create a positive and accountable sales culture where associates are motivated, supported, and focused on winning. • Ensure the team is providing business customers with the right solutions based on their needs while delivering a strong customer experience. • Identify performance gaps and take timely action through coaching, documentation, and partnership with leadership when needed. • Stay engaged with market trends, promotions, product updates, and competitive activity to help the team sell effectively.

• Contacter les clients à l'expiration de la période de garantie pour les transférer sur nos contrats de maintenance de service afin de développer les activités à long terme • Piloter l'amélioration des processus dans les contrats de service, notamment la rapidité des renouvellements, la conversion des garanties et la vente de nouveaux services. • Servir de point de contact pour les clients, les ventes, les ingénieurs, les directeurs de district et les fournisseurs dans le but de conserver la croissance de l’activité • Vendre les contrats en directes, incluant les prix et les propositions. • Travailler en étroite collaboration le Service pour identifier les opportunités, fournir des pistes d’amélioration et ajouter des services. • Atteindre les quotas et les objectifs tout en travaillant dans une structure matricielle, géographiquement éloignée des collègues