• Responsible for calling on assigned dealers to assist them in achieving expected sales levels. • Work with dealers to implement sales and promotional activity for Steinway, Boston and Essex pianos. • Support Dealers in managing inventories to ensure they maintain an inventory in showroom condition • Support promotional planning for assigned Dealers, including implementation of the Steinway annual promotional calendar • Partner with dealers to develop and document sales plans and promotional activities • Prepare follow up reports to document decisions and action items • Conduct follow up meetings to review results and identify opportunities for improvement • Provide sales support, coaching and training to enhance sales results • Coach dealers on use of our recommended CRM system to manage customer communications • Liaise with Dealers on key components of Steinway sales, including Concert & Artist activities, Service & Technical Support, Merchandising, Sales Training, Product Knowledge, Promotional Planning and Execution, Institutional Sales, Inventory planning and orders. • Oversee dealer-related activities, formalized communications and achievement of sales targets.

• Aufbau, Betreuung und Weiterentwicklung unserer Direktpartner-Shops in den Skigebieten der Alpen – mit Wohnsitz in Tirol oder Vorarlberg. • Du wirst die persönliche Brücke zwischen unserer Online-Plattform und den Skiverleih-Shops vor Ort. • Du gewinnst neue Partner, betreust deine bestehenden Accounts und entwickelst sie gezielt weiter • Startest an der Seite unseres erfahrenen DACH Sales Captains – er ist dein Mentor und Sparringspartner. • Das Skiverleih-Business von Grund auf verstehen, unsere Partner kennenlernen, ihr verlässlicher Ansprechpartner werden – und Schritt für Schritt eigene Partner an Bord holen und entwickeln.

• Value-added sales: You inspire prospects with the rightmart Experience, perform an initial assessment and purposefully sell our legal services. • First point of contact: You handle qualified initial telephone consultations with people seeking advice — without cold calling. • Solution finder: You identify clients’ needs and steer conversations decisively toward a successful sale. • Onboarding pro: You create digital client files and prepare our new clients perfectly for collaboration.

• Advise and close, end to end - Take high-intent inbound enquiries by phone and email from the Globe platform and Emma Cruises' audience. - Build genuine rapport quickly - we want you to build long-standing relationships with your customers. - Design itineraries and quotes, and close cruise bookings across mainstream, premium and select luxury lines. - Book the whole trip where it adds value - air, hotels, transfers, insurance and extras - not just the cruise. - Handle group bookings (milestone birthdays, anniversaries, reunions) confidently and accurately. • Be the guest’s trusted point of contact - Be the primary point of contact for your guests throughout the journey - the person they come back to, refer their friends to, and ask for by name. - Keep the CRM accurate and up to date - clean records, logged conversations and preferences are how guests are looked after properly and handed between advisors without anything being dropped. - Run a proactive post-booking service - pre-cruise touchpoints, price monitoring, and being genuinely useful before, during and after the trip. - Drive repeat bookings and referrals; treat the lifetime of the guest relationship, not the single transaction, as the goal. • Protect the brand - Give honest, unbiased advice. Our credibility is built on Emma's content and a community of over half a million cruisers - we never put commission ahead of the right recommendation. - Handle problems and crisis situations calmly, with the customer's interest first - Operate to a high standard of accuracy on fares, cabins, payment schedules and documentation. • Work as part of a remote team - Excel in a fully remote, fast-paced environment - you should be self-directed, disciplined, and reliable without anyone looking over your shoulder. - Follow the agency's processes and QA standards - and feed back honestly when something can be done better. - Use the Globe platform's data on each customer (their wishlists, viewed itineraries and history) to know them before the first call. The Bar We are hiring the best cruise advisors in the country, and we are unapologetic about that. This is a high-pace, high-expectation environment. In return, you get something rare: high-quality, unconstrained inbound leads, a genuine community behind every conversation, and a fast-growing agency to grow with. The annual personal quota for this role is $4 million in cruise GMV and we can realistically give you every support needed to surpass this. This quota is significant by design. If that number excites you rather than daunts you, read on. If it daunts you, this is not the role for you.