• Lead Penta's Intelligence platform, working with functional leaders to define the vision, strategy, operating model, talent, and roadmap for the firm's platform, product and intelligence team capabilities. • Lead the firm's AI transformation efforts, in partnership with other functional leaders, identifying opportunities to enhance client delivery, improve operational effectiveness, and create innovative products and services that strengthen Penta's competitive advantage. • Elevate Penta's profile as a leader in intelligence and stakeholder analytics through thought leadership, industry engagement, strategic partnerships, and the development of innovative approaches to understanding and influencing stakeholder behavior. • Develop, scale, and commercialize proprietary intelligence products, platforms, and methodologies that help clients anticipate emerging risks, understand stakeholder dynamics, and shape outcomes. • Embed data-driven insights and intelligence capabilities across the firm's advisory services, ensuring partners and consultants are equipped to deliver differentiated, evidence-based counsel to clients. • Evaluate emerging technologies, data sources, and AI capabilities, identifying opportunities to develop new offerings, expand intelligence capabilities, and position Penta at the forefront of innovation in corporate affairs advisory. • Serve as a market-facing leader and trusted advisor, contributing to business development efforts, and translating complex data into actionable strategic recommendations for senior decision-makers.

• Partner with the OCM team to design and execute a BU-level AI change strategy, moving employees from AI experimenters to AI accelerators • Develop and run stakeholder engagement plans, including resistance mapping and influence strategies • Build a network of champions and superusers within the BU to sustain adoption momentum • Monitor adoption signals and adjust interventions based on real-time uptake data • Address employee anxiety and build psychological safety around AI-augmented work • Conduct systematic task deconstruction across BU roles to identify what AI automates, augments, or creates • Redesign job descriptions and role profiles to reflect new human–AI responsibilities • Work with BU leaders to define new AI-augmented job families and career pathways • Identify roles at risk of displacement and proactively design transition pathways • Partner with job architects and compensation teams to update role-leveling frameworks • Assess BU-level AI fluency and identify skill gaps across functions, levels, and workforce segments • Commission or co-design targeted learning programs — technical, workflow, and mindset • Develop manager enablement specifically for leading AI-augmented teams • Track and report on capability uplift against BU transformation milestones • Build a dynamic skills supply/demand picture for the BU accounting for humans and AI agents • Identify future workforce requirements based on AI-driven process changes (12–36 month horizon) • Support BU leaders in scenario planning for headcount and structure as AI scales • Assess whether the BU's current structure enables or inhibits AI-augmented ways of working • Build a culture of active participation in AI transformation, not passive compliance • Partner with the Talent Development team to equip managers to lead AI-augmented teams, orchestrating humans and AI agents together, not just using AI tools themselves

• Design, develop, and deploy machine learning and deep learning models for scientific applications (e.g., materials discovery, chemical modeling, process optimization) • Translate complex scientific and business problems into tractable AI/ML frameworks • Work with real-world structured and unstructured scientific data (e.g., experimental, simulation, and literature data) • Build and maintain data pipelines, feature engineering workflows, and model evaluation frameworks • Collaborate cross-functionally with scientists, engineers, and product managers to deliver production-ready solutions • Partner closely with Customer Success and client-facing teams to understand customer needs, translate requirements into AI/ML solutions, and support the successful deployment, adoption, and ongoing optimization of models in customer environments • Apply techniques such as supervised/unsupervised learning, generative models, and optimization algorithms • Contribute to the integration of models into scalable software platforms and APIs • Stay current with advancements in AI/ML and relevant scientific domains; evaluate and apply new methods where appropriate • Perform strategic research oriented towards improving NobleAI’s core technology • Communicate findings and model outputs clearly to both technical and non-technical stakeholders • Periodic travel to customer sites and attend industry events

Role Description This position will be housed under a subsidiary organization of C3, Community Pharmacy Cooperative, LLC (CPC). The Prior Authorization Specialist is responsible for processing and submitting prior authorizations on behalf of FQHCs working with C3/CPC. Meeting the pharmacy related needs of the ACO and its members is the focus of CPC. The Prior Authorization Specialist’s duties include: - Supporting the management of patients requiring prior authorizations. - Providing prior authorization services, including: - Insurance benefit investigation - Copay assistance - Foundation support - Insourcing the dispensing function of Specialty Medications - Identifying and qualifying patients eligible for medication patient assistance programs and foundations. - Communicating with providers, patients, pharmacy, and health center teams in a professional and efficient manner. - Interfacing with program administrators for reimbursement assistance programs sponsored by the drug manufacturer. - Tracking, documenting, and reporting cost savings associated with patient assistance drug recovery programs and providing updates to pharmacy management. - Providing guidance to patients on patient assistance programs (e.g., providing manufacturer coupons to patients, if available). - Following all applicable departmental and CPC Policies and Procedures (as they pertain to operations, quality assurance, goals, and priorities). - Customer Service - communicating with patients in a friendly, welcoming manner with greetings provided by management. - Completing updates of accurate demographic information such as address, date of birth, insurance information, and allergies. - Resolving insurance-related issues, including prior authorizations, and assisting patients with various forms of financial assistance. Physical Nature of the Job: - Light work: Exerting up to 20 pounds of force frequently to move objects. - Must be able to remain in a stationary position 50-75% of the time. Qualifications - Current licensure in Commonwealth of Massachusetts as a pharmacy technician. - 1 year experience in submitting prior authorizations on behalf of a medical center. - GED or High School diploma required. Requirements - Expertise in prior authorization submission to PBMs. - Ability to manage processes and develop implementation strategies. - Previous experience in a pharmacy, retail, medical, or customer service setting. - Familiarity with Microsoft Word and Excel. - Strong analytical and organizational skills including the ability to analyze data to identify trends and communicate them through effective reporting methods. - Strong attention to detail. - Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders. - Skilled in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve objectives. Desired Other Skills - Familiarity with the MassHealth ACO program. - Familiarity with Federally Qualified Health Centers. - Experience with anti-racism activities, and/or lived experience with racism is highly preferred. Benefits - In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.