Title: VistA Pharmacy Applications Release Verifier (Remote) Location: United States Job Description: Information Technology Suitability/Public Trust Fully remote GovCIO is seeking a candidate (remote) for a VistA Pharmacy Applications Release Verifier position to join our Patient Care Services Product line, in the Office of Information Technology at the Department of Veterans Affairs. The candidate will support the release management and package verification of VistA‑related patches using the National Patch Module (NPM) on FORUM. This position will be a fully remote within the United States with core hours of operation from Monday to Friday 8 AM to 5PM ET. Responsibilities This role collaborates closely with development teams, Health Infrastructure and Systems Management (HISM) VistA Applications teams, Software Quality Assurance (SQA), and VHA Initial Operating Capability (IOC) test sites throughout the full patch lifecycle. The environment is highly structured and process‑driven, requiring exceptional attention to detail, strong communication skills, and the ability to manage documentation, testing steps, and release governance with precision. As the Verifier, the candidate ensures all requirements, validations, and release steps are executed according to VistA Patch Release standards. - Coordinate end-to‑-‑end VistA patch testing and release activities using the National Patch Module (NPM). - Collaborate effectively with development teams, SQA, HISM VistA Applications teams, and IOC test sites throughout the patch lifecycle. - Perform Verifier responsibilities, including checklist execution, review validation, compliance date alignment, and patch status updates. - Manage release artifacts by moving builds, executables, and documentation to the National File Server as required. - Analyze defect incidents, reproduce issues, conduct assessments, and document findings for defect resolution. - Maintain Problem Incident updates throughout development, testing, and verification phases. - Evaluate enhancement requirements by reviewing user stories and validating expected functionality. - Create Patch Stubs following VistA Patch Template standards, including Packman and Host File formats. - Develop complete Patch Descriptions with accurate installation steps and required supporting documentation. - Upload KIDS Builds to NPM on FORUM and document progress in Problem Incidents. - Coordinate with other Verifiers or Functional Analysts when development overlaps across product areas. - Conduct technical preparation activities such as checksum verification and routine backups. - Update routines using approved VistA tools (KIDS Utilities, ^XINDEX) and submit Data Dictionary changes to the DBA. - Validate ICR usage, submit new or updated ICR requests, and coordinate HL7 messaging reviews for impacted components. - Support FDA impact reviews and assess external system impacts, engaging stakeholders as needed. - Assist developer unit testing, coordinate peer code reviews, and support SQA using the VistA SQA Checklist. - Prepare all required SQA and UAT distribution materials, including developer checklists, documentation, and versioned Host File Builds. Qualifications Required Skills and Experience - Master's with 10 years (or commensurate experience) - Strong understanding of software development lifecycles (SDLC), Agile/SAFe, and CI/CD pipelines. - Proven experience coordinating complex, multiteam releases in enterprise or mission critical environments. - Exceptional communication, facilitation, and stakeholder management skills. - Ability to manage multiple releases simultaneously with tight deadlines. - Strong analytical, organizational, and problem solving skills. Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance Preferred Skills and Experience - Experience working within the Department of Veterans Affairs (VA) or other federal healthcare environments. - Familiarity with NPM, KIDS Builds, HL7 messaging, Data Dictionary structures, and VistA architecture. - Experience with incident/problem management and structured testing methodologies. SAFe ITIL, PMP, or Agile certification(s). - Experience with automated testing, monitoring, and deployment tooling. - Strong understanding of risk, compliance, and audit requirements for production systems. Posted Salary Range USD $130,000.00 - USD $135,000.00 /Yr. Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment *Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

• Swift response to technical queries from customers. • Work closely with distributors, contractors and OEMs to provide suitable solutions for their project requirements. • Assist customers in using product selection software. • Assist customers in using heat load calculation software. • Assist customers in refrigerant line components selection, selection of suitable electrical switch gears, refrigerant line sizing etc. • Maintain a technical library, support the creation of catalogs, application engineering bulletins, and user manuals. • Develop cross reference documents with competition. • Engage with customers on alternate refrigerants. • Explore new applications in the region. • Support semi-hermetic compressor to scroll transition. • Lead NBO for refrigeration products in MEA working together with the Sales organization. • Develop and manage a training calendar and create technical training materials. • Deliver training sessions including hands-on training on controllers and protections used in condensing units and compressors. • Coordinate the tools and resources needed for the training center. • Manage warranty claims and provide troubleshooting support for both production and field failures. • Conduct root cause analysis (RCA) through data logging, field visits, and compressor teardown analysis. • Collaborate with manufacturing plants, providing feedback to improve product performance. • Analyze and maintain warranty data to support continuous improvement initiatives.

• Act as a technical expert for packaging applications at customers manufacturing in Cheese markets across EMEA • Support customers with product selection, application optimization, and effective product commercialization • Support product enhancements and new developments in collaboration with R&D and Product Management • Work closely with Sales and Field Technical Service to solve complex application issues • Lead and support product qualifications, trials, and scale‑ups at customer sites • Conduct packaging line, shelf‑life, and performance evaluations to demonstrate quantifiable customer value • Capture customer and market insights to identify portfolio gaps, innovation opportunities, and competitive trends • Share knowledge internally and contribute to building strong application capabilities across the organization

• Design, Development and Testing of TENA Identity Management tools (Keycloak and LDAP). • Integration of commercial and GOTS applications into our Identity Management Framework. • Perform security analysis as part of analysis of alternatives where there are multiple ways to integrate applications to highlight performance and security implications. • Help manage both on-premise and cloud instances of the Identity Management tools.