• Answer high volume incoming calls and process underground utility location requests using GIS based software • Listen effectively to obtain relevant and detailed customer information and accurately record info • Use interpersonal and communication skills to assist customers and connect them to organizational resources, as needed • Acknowledge any customer concerns by being courteous, empathetic, and professional at all times

• Oversee the logistics on a variety of international events including both meeting and exhibition management • Represent HIMSS as the liaison between external organisations (partners) and vendors on these events • Manage all budget activities related to logistics for all areas of responsibilities including expense allocation/coding and revenue management • Initial point of review for all event and vendor contracts for accuracy, liability and preferred clauses before getting final sign off by VP, International • Serve as support, on select events, including oversight of operational details (hotel, travel, shipping, registration, signage, meeting room logistics, etc) as needed • Work both internally and externally to ensure all parties adhere to deadlines and commitments in order to ensure a successful event • Create, distribute and analyze “Requests for Proposals/Bids” for services and venues as needed for international events • Research, contract and manage hotel blocks for events • Ensure maintenance of historical files for all events • Attend events and provide on-site logistics support as needed • Participate in team rotation for production of hybrid and digital events • Work both internally and externally to arrange and host selected HIMSS webinars and digital meetings.

• Planning, executing, and continuously improving employee, leadership, marketing, and culture-driven events • Partnering closely with HR, Marketing, Executive Assistants, Executive Leadership, and internal stakeholders • Leading planning and execution of HR-related and internal events • Providing executive administrative support related to leadership meetings, member events, and strategic initiatives • Leading all logistical components of events, including venue selection, contracts, catering, audiovisual, accessibility, and risk considerations • Measuring event success through engagement metrics, feedback surveys, and post-event insights

Role Description As a Field and Event Marketer at Pogo, you'll own conferences, dinners, and IRL events as core B2B channels. You'll run a high volume of events year-round, end-to-end, from logistics and project management to evaluating which ones are worth doing again. - Own end-to-end logistics for our conference and dinner program - venues, vendors, travel, materials, staffing, follow-up - Build and maintain relationships with event organizers, venues, and partners - Evaluate ROI for every event - which earned their spot, which didn't, and what to do differently next time - Bring great taste to how Pogo shows up, at every IRL touchpoint, including - event displays, dinner menus, and swag - Travel up to 2x a month to ensure the highest priority events run smoothly - Partner with sales and marketing to make sure events convert - Run guerrilla marketing experiments where creativity matters more than budget Qualifications - Likely 1–6 years of experience in conference servicing, field marketing, or events at a tech company - Strong operations chops; capable of project managing many events at once with hundreds of moving parts - Ability to build relationships with event hosts to unlock the best slots, partnerships, and venues - Great taste in event presentation and follow-up communications - Honest evaluation of spend; able to identify and cut ineffective events - Ability to operate autonomously without needing direction on conferences or vendors - Willingness to travel up to 2x a month (primarily within the US) - Active use of AI tools in workflows - Bonus: guerrilla marketing creativity, consumer insights experience, extensive travel experience Requirements - This isn’t a traditional brand marketing role; focus on ROI, pipeline, and relationship-building - Operationally intense role; ownership of vendor issues, logistics, travel, shipments, last-minute changes, and post-event follow-up - Fast-paced environment with little structure; autonomy and speed valued - Travel and context-switching are part of the job; juggling multiple events and partnerships - Expectations for more than 9 to 5; flexible work schedule encouraged with unlimited PTO and a minimum 20 days vacation policy Benefits - Ownership of a visible part of the GTM strategy; conferences and events are core growth channels - Focus on quality over quantity in event execution - Direct impact on revenue through collaboration with sales and leadership - Opportunity to help define the playbook early in the marketing team's development - Chance to engage face-to-face and create memorable experiences