• Drive new business through outbound sales activity, lead follow-up, referrals, and consistent prospecting • Quote, present, and close policies across multiple lines, including auto, home, renters, life, and health • Conduct needs-based sales conversations to uncover opportunities and recommend appropriate coverage • Cross-sell and upsell existing customers through policy reviews and proactive outreach • Manage a sales pipeline independently and maintain consistent follow-up • Overcome objections confidently and close business with urgency • Track sales activity, pipeline progress, and performance metrics • Meet and exceed production goals in a remote sales environment • Support customer needs when necessary while maintaining a sales-first focus

• Assist with daily Shopify and TikTok Shop operations, ensuring site stability and seamless user experience • Set up, QA, and launch new products accurately and on schedule on Shopify Plus and TikTok Shop • Maintain and audit product catalog data, including descriptions, imagery, sizing, inventory, and filters • Troubleshoot site issues and coordinate with developers, vendors, or internal teams for resolution • Assist with execution of digital merchandising strategies, with the goal of optimizing the customer experience to increase sales and improve conversion rates • Assist with execution of campaigns including promotions, seasonal updates, and landing pages • Support QA for all campaign changes, updates, and deployments • Analyze site and product performance to inform merchandising and marketing decisions • Assist with other Ecommerce initiatives across cross-channel auditing, SEO, creative optimization and competitor research • Partner with Marketing, Creative, and Ops on campaign planning and execution • Coordinate with warehouse and operations teams to ensure accurate inventory and order fulfillment • Collaborate with Customer Experience to resolve online order or product data issues • Support ad-hoc ecommerce projects and manage relationships with vendors or service providers • Collaborate with the Tech team to identify and resolve bugs and QA new features

• Ensure that Entera’s listings are prepared for sale optimally • Manage and coordinate 3rd party service and rehab vendors • Validate asset readiness for sale • Support real estate pricing specialists in developing asset prices • Prepare key listing documentation • Help set up MLS listings and Entera’s disposition management systems • Play a critical role in meeting service-level agreements (SLAs) and Entera’s KPIs • Manage 50+ listings per month • Maintain a high degree of customer service and integrity • Draft, review, and maintain MLS listings and related documentation • Work with partners to create effective processes and ensure deadlines are met • Ensure accurate, timely transition of information and documents to the agent selling team • Order, schedule, coordinate and close out 3rd party services vendors • Serve as a primary point of contact for 3rd party services vendors, field agents, and internal partners • Demonstrate the ability to multi-task and problem-solve • Collaborate cross-functionally to resolve issues and keep listings moving forward • Contribute ideas to improve operational workflows

• Be the first point of contact for buyers and sellers interested in Entera listings or offers • Work a high volume of inbound and outbound leads provided directly by Entera • Follow Entera’s sales playbooks and processes to qualify prospects, present opportunities, negotiate offers, and move deals forward • Manage multiple deals at once while maintaining accuracy, responsiveness, and momentum • Represent Entera with professionalism, integrity, and composure at all times