Entera

• Support the coordination of property listings at various stages of readiness. • Assist in preparing and reviewing MLS listings and related documentation. • Help track listing timelines and ensure key deadlines and service levels are met. • Coordinate with third-party vendors (photography, inspections, repairs, etc.) to support listing readiness. • Assist in validating that properties are ready to go live on the market. • Support pricing and listing teams with data entry and research as needed. • Help maintain accurate records across listing and disposition management systems. • Contribute to improving workflows and operational processes.

• Develop and implement effective sales strategies • Contact clients on our existing customer list and provide quotes for products and services • Develop relationships with customers and keep up to date on their ongoing and future projects • Develop an in-depth understanding of our products and processes so that you can answer any questions the customers may have • Work with Estimating, Program Management, Art and Engineering to ensure we are building the product to the customer’s specifications and the project is being managed in a timely manner to meet the customer’s deadline

• Submit a general application for future roles

About Entera Entera is the leading SaaS and Services platform for Enterprise and Mid-Market single-family investors, empowering them to buy, sell and operate their real estate investments seamlessly. Powered by Artificial Intelligence (AI), Entera’s online marketplace offers the best combination of data, technology, services, and expertise to real estate investors. Since its inception in 2018, Entera has transacted on more than $5B of single-family home transactions across 32 US markets. Backed by leading investors Goldman Sachs, Bullpen Capital and Craft Ventures, Entera empowers single-family buyers and sellers to make data-driven strategic decisions about their real estate, scale their operations, and achieve their investment goals. The company is headquartered in New York City, New York, and Houston, Texas. Client Success Manager About Entera: Entera is the leading SaaS and Services platform for Enterprise and Mid-Market single-family investors, empowering them to buy, sell and operate their real estate investments seamlessly. Powered by Artificial Intelligence (AI), Entera’s online marketplace offers the best combination of data, technology, services, and expertise to real estate investors. Since its inception in 2018, Entera has transacted on more than $5B of single-family home transactions across 33 US markets. Backed by leading investors Goldman Sachs, Bullpen Capital and Craft Ventures, Entera empowers single-family buyers and sellers to make data-driven strategic decisions about their real estate, scale their operations, and achieve their investment goals. The company is headquartered in New York City, New York, and Houston, Texas. The Role: We are looking for a highly strategic and driven Client Success Manager to join the Entera team in the single-family residential (SFR) real estate space. This team provides hands-on support to our investor clients, dramatically improving their capability and scale in property discovery, underwriting, comping, and decision-making using Entera's state-of-the-art technology across acquisitions, dispositions, and asset management strategy. You will be responsible for profiling and refining investment goals, driving both acquisitions and dispositions on behalf of our investor clients, and ensuring they extract maximum value from the Entera platform. What You'll Do: - Lead daily interactions with clients regarding asset performance, current market conditions, and platform utilization. - Build and maintain strong relationships across multiple levels of client organizations, leading internal and external meetings, including Quarterly Business Reviews (QBRs). - Develop strategic plans that help clients reach their capital deployment, acquisition, and disposition targets. - Lead efforts in managing external relationships for newly onboarded clients. - Deliver weekly performance insights and monthly market reports to advise clients on strategies for efficient operations. - Proactively identify upcoming client capacity constraints and utilize data to uncover new opportunities. - Serve as a primary product expert, teaching clients how to operate more self-sufficiently on the Entera platform and suggesting the best tools for their specific needs. - Oversee and perform quality control on Broker Price Opinion (BPO) processes, generating weekly activity reports on Dispositions listings. Who You Are: - 4+ years in real estate, client success, account management, or a related field with a strong track record of managing and expanding external B2B relationships. - Expertise in real estate valuation, with a strong preference for experience in the single-family residential (SFR) space. - Proven experience navigating complex processes within larger organizations to drive performance improvements and meet client goals across multiple stakeholders. - Demonstrated ability to lead small teams to execute against strategic goals and tight deadlines. - A natural ability to anticipate hurdles and proactively resolve problems both internally and externally. - Exceptional verbal, written, and presentation skills, with a heavy focus on nurturing long-term, external-facing relationships. Entera is proud to be an equal opportunity employer (EEO) that celebrates difference and diversity. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We are committed to building an inclusive work environment where all employees feel a sense of belonging and respect. If there is anything we can do to ensure you have a comfortable and positive interview experience, please let us know.

• Review and validate scopes of work from construction partners • Oversee the daily dispatch of home field agents and professional photographers • Standardize inconsistent vendor quotes into "apples-to-apples" frameworks • Lead the recruitment and onboarding of our vendor network • Audit work quality remotely using photo documentation, video walkthroughs, and inspection reports • Help build the SOPs that allow Entera to scale from managing 20 to 200+ concurrent jobs