• Ensure that Entera’s listings are prepared for sale optimally • Manage and coordinate 3rd party service and rehab vendors • Validate asset readiness for sale • Support real estate pricing specialists in developing asset prices • Prepare key listing documentation • Help set up MLS listings and Entera’s disposition management systems • Play a critical role in meeting service-level agreements (SLAs) and Entera’s KPIs • Manage 50+ listings per month • Maintain a high degree of customer service and integrity • Draft, review, and maintain MLS listings and related documentation • Work with partners to create effective processes and ensure deadlines are met • Ensure accurate, timely transition of information and documents to the agent selling team • Order, schedule, coordinate and close out 3rd party services vendors • Serve as a primary point of contact for 3rd party services vendors, field agents, and internal partners • Demonstrate the ability to multi-task and problem-solve • Collaborate cross-functionally to resolve issues and keep listings moving forward • Contribute ideas to improve operational workflows

• Be the first point of contact for buyers and sellers interested in Entera listings or offers • Work a high volume of inbound and outbound leads provided directly by Entera • Follow Entera’s sales playbooks and processes to qualify prospects, present opportunities, negotiate offers, and move deals forward • Manage multiple deals at once while maintaining accuracy, responsiveness, and momentum • Represent Entera with professionalism, integrity, and composure at all times

• Optimize team velocity and delivery of business value for complex projects • Cultivate Camaraderie: Ensure that Core Values are living and breathing throughout the project team. • Guide Development: Act as Product Owner advocate and Scrum leader, documenting and managing all dependencies / blockers. • Optimize Delivery: Guide feature design and prioritization to maximize team velocity and optimize business value, utilizing AI to inform decision-making and enhance prioritization processes. • Increase Velocity: Anticipate risks/blockers, advance Praxent best practices, and lead the team to efficient outcomes. • Lead Grooming: Build trust with clients, elicit nuanced understanding, and escalate when scope has changed. • Execute Consistently: Adhere to Agile/Praxent best practices, monitoring and correcting processes. • Maintain day-to-day client trust and relationship; document and monitor scope changes, risks, and dependencies; monitor and optimize processes to avoid blockers and optimize velocity.

• Lead claims advocacy for commercial clients from intake through resolution • Drive strategy, escalation, and communication on complex and high-value claims • Partner with carriers, TPAs, and vendors to ensure timely, best-practice handling • Serve as the primary claims advocate to clients delivering clear, confident guidance • Provide executive-level reporting, claims insights, and loss trend analysis • Support producers and service teams to enhance retention and client experience • Develop and deliver claims education for clients and internal teams