Modern work management platform
Senior Product Operations Manager
Location
Bulgaria
Posted
21 days ago
Salary
€38.5K - €647.3K / year
Seniority
Senior
Job Description
Senior Product Operations Manager
Smartsheet
• Own and continuously evolve the product operating rhythm — planning cycles, OKR frameworks, launch readiness, and cross-functional retrospectives • Redesign inefficient processes end-to-end; build SOPs and playbooks that get adopted broadly, not just filed away • Design product health dashboards that connect operational metrics to business outcomes; move the conversation from "what happened" to "what do we do next" • Own tooling strategy for your area — evaluate, configure, and drive adoption of systems (including Smartsheet as a system of record) that reinforce accountability and visibility • Identify AI augmentation opportunities within operational workflows and build them out; reduce manual overhead and increase leverage across the team • Partner directly with Directors and VPs to surface operational insights that inform investment and prioritization decisions • Mentor peers and actively contribute to building the Product Ops function • Perform other duties as assigned
Job Requirements
- 6+ years of experience in product operations, strategy and operations, or a closely related field
- A track record of redesigning operational processes with measurable impact — faster planning cycles, cleaner launches, better data visibility
- Strong data fluency: you design measurement frameworks, not just read dashboards, and you connect operational metrics to business outcomes
- Experience influencing Director and VP-level stakeholders through operational insight and well-structured recommendations
- Builder mindset: you prototype and automate solutions rather than waiting for direction from the top
- Deep cross-functional instincts — you've built durable bridges between product, engineering, design, and GTM
- Experience with Smartsheet, Jira, Confluence, or similar tools at a systems level, not just as a user
- Experience in a high-growth technology company
- Business or technical degree, or equivalent experience
- Legal eligibility to work in Bulgaria on an ongoing basis
- Fluency in English is required.
Benefits
- Competitive base salary
- Market competitive incentive opportunity
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