• Develop and execute customer account strategies that align with business goals and drive sales growth. • Act as a liaison between customers, internal departments, and suppliers to ensure smooth coordination and timely execution of orders, projects, and service deliverables. • Build and maintain trusted customer and stakeholder relationships through consistent follow-up, proactive communication, and issue resolution. • Partner with KAMs to prepare and present proposals, business plans, and sales pitches to potential clients. • Collaborate with marketing, engineering, manufacturing, procurement, and customer service, to align business development efforts with company objectives and customer requirements. • Conduct market analysis to identify trends, opportunities, and competitive threats. • Monitor and report on sales performance, providing insights and recommendations for improvement.

• Reporting to the Director, Sales West, the Sr. Manager, Business Development, plays a key role in supporting sales growth through data-driven insights, strategic planning, and operational execution. • This role proactively leads engagement with Sales to improve forecast accuracy, optimize trade investment, and deliver actionable financial analysis to support customer planning. • The Sr. Manager collaborates closely with Sales, Finance, Revenue Growth Management, Sales Strategy & Planning and Supply Chain to help drive profitable growth and improve business performance across key accounts. • Lead Monthly / Quarterly reviews with sales to improve forecast accuracy and drive consensus by providing data-driven insights. • Monitor trends, promotions, and customer activity to adjust volume projections and highlight Risks or Opportunities to be included in monthly S&OP. • Develop and implement trade spending reconciliation process for the US Sales team working closely with finance and RGM team. • Provide guidance to Manager of business development in this endeavor. • Track and reconcile trade budgets in coordination with Finance and Sales. • Assist in post-event evaluations and recommend adjustments to improve trade investment efficiency /effectiveness. • Develop and distribute regular performance reports and dashboards (e.g., volume, sales, margin, deductions). • Highlight key business drivers and partner with Sales to identify areas for growth, efficiency or effectiveness. • Assist with the creation of business cases and strategic presentations for customer growth opportunities and manage internal approval process. • Collaborate with National Account Managers and Sales leaders to support the development of customer strategies and joint business plans. • Contribute to identifying new opportunities through analysis of sales performance, market trends, and consumer insights. • Partner with internal teams (Finance, Sales, Sales Strategy & Planning and Revenue Growth Management) to ensure plans are executable and financially sound. • Act as a power user for planning tools and reporting systems; help improve workflows and data accuracy.

• Live internationally—your project assignment will take you to a new part of the world • Lead and attend sales meetings with top executives and government leaders • Build real, lasting relationships with clients across industries • Represent The Energy Year at key energy summits, exhibitions, and business forums • Deliver sales campaigns and strategic communication projects with measurable results • Negotiate high-value advertising and partnership deals • Manage a full project cycle, becoming our on-the-ground connector in your market

• Lead potential customers from various companies to use our services (run presentation and product demo at the meeting, plan how to close deals, and deliver services based on the initial calls and meetings, understand the technical details of our Omnichannel CRM Mobile and Web App to help solve customers’ problems and keep a good relationship with management in enterprise customers). • Experiment with different outreach intervals and content to identify successful strategies. • Collaborate with the product and customer success team to deliver product feedback and feature requests. • Analyze and target new opportunities for CRM & Omnichannel Software to grow our footprint. • Work directly with marketing to discover opportunities for leads, and set appointments from those leads. • Use strong selling and influencing skills to set up qualified appointments. • Log, track, and maintain customer contact and contact records. • Participate in community networking activities to promote CRM & Omnichannel Software.