• Lead potential customers from various companies to use our services (run presentation and product demo at the meeting, plan how to close deals, and deliver services based on the initial calls and meetings, understand the technical details of our Omnichannel CRM Mobile and Web App to help solve customers’ problems and keep a good relationship with management in enterprise customers). • Experiment with different outreach intervals and content to identify successful strategies. • Collaborate with the product and customer success team to deliver product feedback and feature requests. • Analyze and target new opportunities for CRM & Omnichannel Software to grow our footprint. • Work directly with marketing to discover opportunities for leads, and set appointments from those leads. • Use strong selling and influencing skills to set up qualified appointments. • Log, track, and maintain customer contact and contact records. • Participate in community networking activities to promote CRM & Omnichannel Software.

• Identify and pursue new business opportunities in the U.S. construction market for scaffolding. • Build and maintain strong relationships with contractors, engineers, consultants, and strategic partners. • Develop and maintain a robust national pipeline of target projects, key accounts, and strategic opportunities. • Support sales teams with customer visits, job-site meetings, value-engineering discussions, and competitive positioning. • Achieve revenue and contribution margin targets through structured sales and negotiation strategies. • Manage the full lifecycle of assigned products: strategy, positioning, introduction, pricing, and performance tracking. • Conduct market and competitor research to identify trends, customer requirements, and areas for innovation. • Collaborate with Sales, Engineering, Operations, and Marketing to launch new products and improve existing offerings. • Provide product training and technical support to account managers, engineering and operation teams. • Implement product enhancements and commercial strategies to maximize utilization, profitability, and market fit. • Oversee product-related or business development projects from concept through rollout. • Ensure alignment between engineering, sales, operations, logistics, and senior management for successful execution. • Support prequalification documentation, approvals, permits, testing protocols, and certifications relevant to the U.S. market. • Serve as the main point of contact for key projects requiring product expertise and cross-functional coordination. • Share best practices, workflows, and product knowledge across branches and teams. • Support recruitment, onboarding, and development of professionals involved in product-relevant areas. • Collaborate with Marketing to drive product marketing initiatives, campaigns, and customer education programs. • Foster a strong internal network to enhance execution efficiency and market responsiveness.

• Source proprietary acquisition opportunities through high-volume direct outreach (email, phone, LinkedIn, direct mail) • Build long-term relationships with founders, family business owners, executives, and trusted intermediaries • Attend and represent KCG at industry conferences, trade shows, and networking events • Maintain detailed, up-to-date records of all outreach activity, conversations, and opportunity status within the CRM system • Track pipeline metrics including outreach volume, contact rates, conversion rates, and qualified opportunities generated • Build and maintain investment and operating models focused on long-term cash flow, return on capital, and stewardship mindset • Support valuation analysis, deal structuring, and investment committee materials • Support post-acquisition integration efforts alongside operating company leadership team

Role Description Hirevue is seeking a strategic, high-performing Business Development Representative (BDR) to drive a critical growth and migration initiative for our existing customer base. In this BDR role, you will own outreach to a dedicated cohort of established global customers to guide them through our T20 platform promotion process. Your primary mission is to build urgency, handle complex objections, and secure commitments for platform transitions, directly feeding the pipeline for our Professional Services implementation team. Because this role targets existing accounts, you will balance the hunter mindset of a traditional BDR with the consultative approach of an Account Manager. This position offers high visibility and immediate strategic impact, with the long-term opportunity to expand and support our growing SMB market. - Strategic Account Engagement: Execute targeted outreach campaigns (phone, email, social) to a warm but low-engagement cohort of international and domestic customers. - Migration Pipeline Creation: Drive volume and secure firm commitments/scheduling dates for the T20 platform promotion, ensuring a steady handoff of accounts to the Professional Services team to meet monthly delivery targets. - Consultative Objection Handling: Effectively navigate conversations with customers who may be unaware of their current product suite, have low engagement, or have churn risk. Re-educate accounts on product value and mitigate churn risks. - Cross-Functional Collaboration: Partner closely with Customer Success, Regional Sales Managers, Professional Services and Renewals Teams. - Campaign Optimization: Actively participate in message testing and refine playbooks alongside marketing and leadership to improve overall customer response rates. - Expansion Identification: Execute a phased conversation framework to first secure the migration commitment, and secondarily identify upsell or cross-sell opportunities to route to the broader sales team. Qualifications - Experience: 2+ years of proven success as a Business Development Representative (BDR), Inside Sales Representative, or Account Retention Specialist within the SaaS or technology sector. - Existing Customer Competency: Demonstrated experience working directly with existing customers. Experience handling account management, renewals, or migration conversations is highly preferred. - Advanced Objection Handling: Proven ability to turn difficult conversations into educational, value-driven interactions. - Global Awareness & Flexibility: Comfort managing outreach to international time zones, which may occasionally require flexible scheduling to optimize connect rates. - CRM Discipline: High proficiency with Salesforce, specifically around managing pre-pipeline stages, documenting customer interactions, and maintaining strict data hygiene. - Modern Sales Tech Stack Mastery: Experience using tools like Gong Engage, LinkedIn Sales Navigator, Pocus, etc. - Communication Skills: Exceptional written and verbal communication skills, with the ability to write direct, impactful email copy that drives executive-level engagement. - Adaptability: A self-starter mindset comfortable with evolving processes and eventually transitioning to support an SMB market motion. Benefits - All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. - Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. - Our organization has implemented a BYOD (Bring Your Own Device) policy, ensuring personal apps and data are kept separate from work apps and data. - Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. - Hirevue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.