• Build and maintain a successful contact strategy for each broker. • Work closely with internal and external stakeholder to support the delivery of great customer outcomes. • Provide support to the Strategic Account Managers by creating a continuous feedback loop that feeds the delivery of regional account plans. • Engage with colleagues across Ecclesiastical UK to leverage business relationships and ensure agreed strategies are implemented effectively. • Acting within Ecclesiastical’s risk appetite, target, win and retain business in our core market sectors, delivering profitable growth in line with plan through: Prospecting, including using and growing CRM pipeline. • Planning and delivering agreed activity levels. • Delivering a high-quality sales process. • Driving profitable new business growth. • Supporting renewal process. • Represent all areas of Ecclesiastical UK’s Intermediated business, including Specialist Niches, Art and Private Client, Real Estate and Schemes. • Work pro-actively with colleagues in the technical support functions (Claims, Risk and Underwriting) to deliver exceptional service and propositions to our brokers and their customers.

• Develop new domestic business centered in the Western US. • Manage and grow global accounts with North American OEMs and Brand Owners that manufacture globally. • Serve as the primary North American commercial contact, building strong relationships with customer headquarters, regional procurement, and engineering teams. • Partner with R&D, application development, and supply chain teams to deliver innovative polymer solutions that meet technical, sustainability, and cost targets. • Develop and execute strategic account plans, including sales growth initiatives, pricing strategies, and contract negotiations. • Discover, Communicate, Develop, and Grow global OEM business volumes • Coordinate global activities between North American and non-US-based sales and technology teams to ensure business development, business launch, consistent service and execution. • Provide market intelligence on material trends, competitor activity, and new product opportunities to inform strategy. • Deliver accurate sales forecasts, pipeline updates, and executive-level account reporting.

• Lead client communications and strategy for SEO / AEI accounts • Perform SEO & AEO audits on client sites • Proactively manage client expectations and resolve issues • Analyze performance metrics (traffic, rankings, conversions, pipeline impact) and present insights • Strong proficiency in tools such as Google Search Console, GA4, Screaming Frog, Semrush, Ahrefs, Claude, OpenClaw, Hermes, and More • Account tracking and scope management — flagging when projects are at risk • Internal task coordination across Slack and ClickUp • Perform SEO audits on potential client sites • Advance AI Search & Answer Engine Visibility • Develop frameworks for answer engine optimization (AEO) and AI search readiness, including structured content, authoritative signals and entity-based visibility

• Deliver monthly and quarterly sales targets by unlocking growth across assigned accounts by utilizing retail selling methodologies and executing customer plans • Manage and inspire a team of full-time and part-time Merchandiser from hiring and coaching to performance development • Ensure flawless rollout of sales priorities and merchandising programs in-store • Provide expert, on-site sales consultation to customers, securing incremental opportunities and executing HQ programs • Tailor data-driven sales strategies to store demographics and customer needs to fuel territory expansion • Cultivate strong partnerships with store personnel to identify opportunities and deliver top-tier service • Strategically deploy merchandizers and order writers to maximize shelf impact and sales volume • Oversee product ordering, display execution, and unsaleables management in collaboration with Full-Time Order Writers (FTOWs) • Design and execute a smart store schedule to strengthen relationships and drive results. • Operate within Mondelēz International’s safety and operational guidelines