Role Description The Cloud Infrastructure Lead is a high-impact role for an experienced professional who can translate organizational needs into a secure, stable, and well-governed cloud operating model. The role focuses on strengthening JerseySTEM’s Azure hosting, administration, data services, and tenant operations while maintaining AWS as a complementary infrastructure platform for applications, internal systems, and future migration needs. This role blends hands-on implementation with tactical oversight across: - AWS Infrastructure Operations - Azure Hosting & Administration - Infrastructure as Code - Hosting Migration & Platform Integration - Identity & Access Operations - Reliability & Service Continuity - Cost & Resource Optimization - Governance & Standards Qualifications - 8+ years of proven experience in cloud infrastructure, Azure administration, AWS operations, platform engineering, or systems engineering roles. - Ability to work independently as a “doer”, taking ownership of Azure and AWS initiatives from conception through implementation and ongoing support. - Strong understanding of Azure hosting, tenant configuration, subscription management, user lifecycle management, and AWS infrastructure concepts including compute, storage, networking, IAM, backup, and recovery. - Hands-on experience with infrastructure as code and automation tools such as Terraform, CloudFormation, Ansible, or equivalent. - Experience supporting integrations, identity management, hosting migration, and configuration governance across Azure, AWS, and related cloud services. - Establish and maintain monitoring, alerting, logging, operational documentation, and support practices to ensure reliable service delivery. - Partner with JerseySTEM TECH and non-technical stakeholders to prioritize platform and infrastructure improvements aligned with organizational needs. - Demonstrated ability to optimize cloud subscriptions, licensing, hosted services, and infrastructure usage while recommending cost-effective solutions for a nonprofit organization. - Excellent communication skills to explain technical decisions, risks, and tradeoffs to both technical and leadership audiences. - Comfortable working in a fully remote, member-driven organization. Requirements - Ability to dedicate approximately one working day (6-8 hours) per week to have a tangible impact. - Relevant certifications are a plus but not required (e.g., AWS Solutions Architect, AWS SysOps Administrator, Azure Administrator, Google Professional Cloud Architect, Terraform Associate). Benefits - Membership is a minimum six-month commitment of approximately 6-8 flexible hours per week. - Includes a $100 refundable deposit, returned after six months of active membership. - K–12 educators, retirees, veterans, interns, and students are exempt from the deposit.

• Responsible for designing, planning, and implementing Virtual Desktop Infrastructure (VDI) technologies, specifically AVD, so end users have maximum functionality while maintaining application security. • Continuous reviewing of VDI infrastructure to maintain latest software and security patching. • Support continuous monitoring efforts to proactively resolve environmental issues. • Maintain documentation for the VDI environment, such as diagrams, detailed assessments, and design documents. • Implement Azure scripts and workbooks to automate AVD functionality. • Manage and maintain the AVD Image; apply patches to the monthly images, roll out host pool updates with monthly image. • Troubleshoot AVD and Azure-related issues. • Manage and monitor autoscaling of AVD resources to ensure sufficient virtual resources are available. • Establish and track usage trend data for AVD consumption and tailor automation around peaks and dips in service usage. • Monitor cost consumption for AVD and identify, recommend, and implement cost-saving solutions. • Manage your individual tasks and collaborate effectively across teams.

• Set the reliability strategy for the platform • Own observability end-to-end • Define how we operate AI-powered agentic workflows at scale • Harden the integration surface • Own deploy and release engineering • Build the incident practice, not just lead incidents • Raise the bar through others • Take on the ambiguous, undefined, company-level reliability problems

Role Description At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Key Responsibilities - Validate AppStream (WorkSpaces) readiness for the Gateway System (Ticketing platform). - Provide technical guidance and leadership to both offshore and onsite engineering teams. - Review and validate Galaxy configurations, including troubleshooting and issue resolution. - Diagnose and resolve complex issues at the intersection of infrastructure and application layers. - Perform final technical validation prior to Proof of Concept (POC) sign-off. - Serve as the primary escalation point for critical technical issues. Core Skills & Expertise - Strong background in application engineering and systems integration. - Hands-on experience with: - Application installation and configuration in Windows environments - Troubleshooting distributed systems - AWS fundamentals, including practical implementation - EC2, AppStream (WorkSpaces) configuration and management - File systems and networking fundamentals - File-share dependencies (e.g., FSx, SMB-based access models) - Application launchers and configuration file management - Proven ability to analyze and debug interactions between applications and underlying infrastructure. Domain Knowledge - Familiarity with enterprise-grade ticketing systems, such as Gateway System or similar platforms. - Experience leading and mentoring distributed engineering teams (offshore and onsite). Company Description Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.