• Create high-performing creative for paid social, digital campaigns, landing pages, and marketing initiatives. • Use AI tools to generate, refine, and scale creative concepts while maintaining strong design quality. • Build repeatable AI workflows that improve speed, consistency, and creative output. • Develop multiple creative routes and variations to test messaging, formats, and audience segments. • Translate customer insights, strategic messaging, and campaign goals into compelling visual concepts. • Design both native-style and highly crafted creative tailored to platform and audience needs. • Use performance data and creative insights to optimize campaigns and improve results. • Partner with copywriters, marketers, and creative teams to bring ideas to life. • Contribute to the evolution of Superside's visual identity across marketing touchpoints. • Share AI workflows, prompts, and best practices to help elevate team capabilities.

• Design, build, and maintain AI-enabled internal platforms, tools, and integrations supporting cybersecurity compliance operations, client delivery, sales operations, reporting, and governance workflows. • Develop intelligent automation solutions leveraging platforms such as ChatGPT, Gemini, Claude, APIs, workflow orchestration tools, and low-code/no-code automation systems to improve operational scalability and reduce manual effort. • Assist in the design and enhancement of GRC workflows related to frameworks such as CMMC, NIST, ISO 27001, SOC 2, PCI DSS, FedRAMP, and related cybersecurity compliance initiatives. • Create and optimize AI prompts, agent workflows, retrieval systems, and contextual knowledge structures to support operational and client-facing use cases. • Develop dashboards, reporting tools, analytics workflows, and AI-assisted insights using operational data from systems such as HubSpot, Monday.com, Ninety.io, Jira, and other enterprise platforms. • Ensure AI solutions align with organizational security requirements, confidentiality expectations, data governance standards, and applicable compliance obligations. • Partner with leadership, operations, PMO, HR, sales, compliance, and technical teams to identify opportunities for AI-driven improvement and operational modernization.

• Assess existing business processes and identify automation opportunities across retail, hospitality, and distribution operations • Develop and execute an AI and automation roadmap aligned with business objectives • Introduce scalable AI solutions that improve productivity, decision-making, and customer experience • Establish governance, documentation, and best practices for AI adoption across the organization • Design, build, and maintain automated workflows using modern automation platforms • Eliminate repetitive manual tasks and improve operational efficiency • Integrate business systems and data sources to streamline workflows • Continuously monitor, troubleshoot, and optimize automation performance • Build AI-powered tools, assistants, and workflows that support business operations • Leverage platforms such as ChatGPT, Claude, and other AI technologies to improve business processes • Develop knowledge management systems and AI-enabled internal resources • Create reporting and monitoring systems that provide actionable business insights • Build dashboards and reporting frameworks that track automation performance and business impact • Analyze operational and commercial data to identify improvement opportunities • Measure ROI and effectiveness of AI initiatives • Present recommendations and findings to leadership teams • Implement automation initiatives that improve customer engagement and re-engagement • Develop solutions that reduce stockouts and minimize lost sales opportunities • Improve forecasting, inventory visibility, and operational planning • Support initiatives that generate or protect revenue through smarter processes and automation • Partner with executives and department leaders to understand business challenges • Translate business requirements into practical AI and automation solutions • Train and support teams on newly implemented systems and processes • Promote adoption and continuous improvement of AI capabilities across the organization

Role Description We are seeking an experienced AI Automation Specialist to lead the development and implementation of AI-powered systems, workflows, and automation initiatives across the organization. This is a highly autonomous role suited for someone who can identify opportunities, design solutions, and execute projects independently. You will work closely with leadership to streamline operations, improve decision-making, increase revenue opportunities, and reduce inefficiencies through practical AI and automation solutions. Success in this role will be measured not only by operational efficiencies but also by tangible business outcomes such as revenue growth, customer retention, improved inventory management, and reduced operational costs. Key Responsibilities: - AI Strategy & Implementation - Assess existing business processes and identify automation opportunities across retail, hospitality, and distribution operations. - Develop and execute an AI and automation roadmap aligned with business objectives. - Introduce scalable AI solutions that improve productivity, decision-making, and customer experience. - Establish governance, documentation, and best practices for AI adoption across the organization. - Workflow Automation & Process Optimization - Design, build, and maintain automated workflows using modern automation platforms. - Eliminate repetitive manual tasks and improve operational efficiency. - Integrate business systems and data sources to streamline workflows. - Continuously monitor, troubleshoot, and optimize automation performance. - AI Systems Development - Build AI-powered tools, assistants, and workflows that support business operations. - Leverage platforms such as ChatGPT, Claude, and other AI technologies to improve business processes. - Develop knowledge management systems and AI-enabled internal resources. - Create reporting and monitoring systems that provide actionable business insights. - Business Intelligence & Analytics - Build dashboards and reporting frameworks that track automation performance and business impact. - Analyze operational and commercial data to identify improvement opportunities. - Measure ROI and effectiveness of AI initiatives. - Present recommendations and findings to leadership teams. - Revenue & Commercial Impact - Implement automation initiatives that improve customer engagement and re-engagement. - Develop solutions that reduce stockouts and minimize lost sales opportunities. - Improve forecasting, inventory visibility, and operational planning. - Support initiatives that generate or protect revenue through smarter processes and automation. - Stakeholder Collaboration - Partner with executives and department leaders to understand business challenges. - Translate business requirements into practical AI and automation solutions. - Train and support teams on newly implemented systems and processes. - Promote adoption and continuous improvement of AI capabilities across the organization. Qualifications - 3–5 years of professional experience in AI, automation, systems implementation, business process improvement, or related fields. - Formal qualifications in Computer Science, Information Systems, Data Analytics, Engineering, or a related discipline. - Experience working within established companies and structured business environments. - Proven experience building automation solutions that deliver measurable business outcomes. - Strong understanding of AI technologies, large language models, and automation platforms. - Experience with workflow automation tools such as Zapier, Make, Power Automate, or similar platforms. - Strong analytical and problem-solving capabilities. - Excellent communication and stakeholder management skills. - Ability to work independently and build systems from the ground up. - Experience working remotely with international teams. Requirements - This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time. - This is a remote role that will be set up as an independent contractor engagement. - Successful candidates will be expected to disclose any existing ongoing roles or client work. - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).