Role Description We are seeking an experienced AI Automation Specialist to lead the development and implementation of AI-powered systems, workflows, and automation initiatives across the organization. This is a highly autonomous role suited for someone who can identify opportunities, design solutions, and execute projects independently. You will work closely with leadership to streamline operations, improve decision-making, increase revenue opportunities, and reduce inefficiencies through practical AI and automation solutions. Success in this role will be measured not only by operational efficiencies but also by tangible business outcomes such as revenue growth, customer retention, improved inventory management, and reduced operational costs. Key Responsibilities: - AI Strategy & Implementation - Assess existing business processes and identify automation opportunities across retail, hospitality, and distribution operations. - Develop and execute an AI and automation roadmap aligned with business objectives. - Introduce scalable AI solutions that improve productivity, decision-making, and customer experience. - Establish governance, documentation, and best practices for AI adoption across the organization. - Workflow Automation & Process Optimization - Design, build, and maintain automated workflows using modern automation platforms. - Eliminate repetitive manual tasks and improve operational efficiency. - Integrate business systems and data sources to streamline workflows. - Continuously monitor, troubleshoot, and optimize automation performance. - AI Systems Development - Build AI-powered tools, assistants, and workflows that support business operations. - Leverage platforms such as ChatGPT, Claude, and other AI technologies to improve business processes. - Develop knowledge management systems and AI-enabled internal resources. - Create reporting and monitoring systems that provide actionable business insights. - Business Intelligence & Analytics - Build dashboards and reporting frameworks that track automation performance and business impact. - Analyze operational and commercial data to identify improvement opportunities. - Measure ROI and effectiveness of AI initiatives. - Present recommendations and findings to leadership teams. - Revenue & Commercial Impact - Implement automation initiatives that improve customer engagement and re-engagement. - Develop solutions that reduce stockouts and minimize lost sales opportunities. - Improve forecasting, inventory visibility, and operational planning. - Support initiatives that generate or protect revenue through smarter processes and automation. - Stakeholder Collaboration - Partner with executives and department leaders to understand business challenges. - Translate business requirements into practical AI and automation solutions. - Train and support teams on newly implemented systems and processes. - Promote adoption and continuous improvement of AI capabilities across the organization. Qualifications - 3–5 years of professional experience in AI, automation, systems implementation, business process improvement, or related fields. - Formal qualifications in Computer Science, Information Systems, Data Analytics, Engineering, or a related discipline. - Experience working within established companies and structured business environments. - Proven experience building automation solutions that deliver measurable business outcomes. - Strong understanding of AI technologies, large language models, and automation platforms. - Experience with workflow automation tools such as Zapier, Make, Power Automate, or similar platforms. - Strong analytical and problem-solving capabilities. - Excellent communication and stakeholder management skills. - Ability to work independently and build systems from the ground up. - Experience working remotely with international teams. Requirements - This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time. - This is a remote role that will be set up as an independent contractor engagement. - Successful candidates will be expected to disclose any existing ongoing roles or client work. - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).

Role Description The Digital & AI Platforms organization at World Wide Technology is hiring a Client Solutions Director (CSD) to lead delivery of strategic digital and AI programs, build and strengthen client relationships, and grow our footprint in key accounts. The CSD will partner with senior-level client stakeholders in both business and technology roles, and lead WWT teams spanning software engineering, AI/ML engineering, design, and product, among others, to shape and execute the right solution. Success means profitable engagements, long-lasting client relationships, and outcomes that earn the next opportunity. - Own key client relationships and foster trusted partnerships to drive client satisfaction of current programs and ongoing account growth. - Build and grow partnerships with clients (C-suite/VP level) across both business leadership and engineering/technology leadership. - Define and oversee client relationship management within the program team. - Join sales team to close contracts, leading functions such as proposal strategy, pitch approach, contract writing, and negotiation strategy. - Partner with Sales to navigate the client organization to build new relationships, broaden areas of impact, and open doors to new opportunities. - Operate as ultimate business consultant to the client, bringing industry expertise and thought leadership. - Oversee Delivery Team to execute profitable engagements that create value for both the clients and WWT, with meaningful business outcomes. - Own the program strategy and shape the solutions we provide to our clients. - Serve as the primary account-level financial lead and hold accountability in meeting project budget expectations and growth goals. - Guide delivery teams in reporting and delivery updates, ensuring the client recognizes the value of the work, and escalations are made as needed. - Coach and mentor program leads and drive team health. - Serve as the ultimate lead of the client program, taking accountability for account health and business performance. - Operate as the most senior lead of the client program (encompassing multiple projects within it), and coordinate and escalate within WWT as needed. - Provide regular status and financial reporting to WWT leadership. - Lead and coordinate across internal organizational lines, ensuring we present as one unified team to the client. - Identify and pursue opportunities that create additional value for clients and WWT. - Proactively identify opportunities for new projects and pursue those, through defining a clear proposal, navigating the client’s organization to pitch to key buyers, leading a pursuit team, and more. - Identify new ways to align WWT offerings to support the client’s strategic goals. Qualifications - 15+ years of applicable experience, including 3+ years as a Digital Account Director, Digital Project Director or client-facing consultant at the Sr. Manager or Director level. - Proven track record of establishing and growing high-value relationships and partnerships with clients. - Experience presenting/pitching strategic recommendations and complex concepts to C-level executives or business owners. - Experience leading digital transformation programs such as AI/ML and GenAI, data platforms and analytics, custom software development (web, mobile, APIs, microservices), and modernization of legacy systems. - Highly skilled at leading diverse cross-functional teams to create, implement and evolve technical solutions to drive tangible, measurable client results. - Working knowledge of modern software delivery and experience leading software engineering teams. - Experience working at a digital consultancy, software product company, or technology-led agency. - Held responsibility for project financials/budget and understanding P&L. Requirements - Travel as needed to client and WWT sites (approximately 15% or less). - Bachelor’s degree in a relevant field. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.

Role Description We are looking for an Ontology Architect to lead high-impact applied Engineering and analytics initiatives. This role combines deep technical expertise, strong experimentation rigor, and business leadership to influence product direction and drive measurable outcomes at scale. - Ontology & Taxonomy Design: Lead the creation, modeling, and evolution of enterprise-wide ontologies, taxonomies, and controlled vocabularies that accurately represent complex business domains. - Knowledge Graph Architecture: Design and implement scalable architecture, ingestion pipelines, and governance for enterprise Knowledge Graphs (Triple Stores or Property Graphs). - Semantic Layer Strategy: Build and maintain the enterprise semantic layer to abstract physical data complexities, providing a unified, machine-readable business view of data. - Data Product Augmentation: Partner with domain data teams to map, link, and augment decentralized Data Products using the central ontology to ensure semantic interoperability across the organization. - Inference & Reasoning: Implement semantic reasoning and inference rules to automatically generate new metadata and uncover hidden insights within the graph. - Governance & Standards: Establish best practices, version control mechanisms, and data contracts for semantic models, ensuring consistent graph schema updates across business units. - Semantic Standards: Expert-level mastery of core semantic technologies. - Knowledge Graph Engineering: Hands-on experience designing and operating production-grade Graph Databases / Triple Stores (e.g., GraphDB, Stardog, Amazon Neptune, AllegroGraph, or Neo4j). - Ontology Modeling Tools: Proficiency with industry-standard ontology engineering and taxonomy management software (e.g., Protégé, TopBraid Composer, PoolParty). - Modern Data Frameworks: Clear, practical understanding of Data Mesh paradigms, specifically how to design a semantic layer that overlays federated, domain-driven Data Products. - Traditional Data Modeling: Strong baseline in classic data concepts, including relational databases, dimensional modeling, and ETL/ELT integration patterns. Qualifications - Hands-on experience to enforce data quality and constraint validation across graph structures. - Familiarity with graph algorithms, graph machine learning (GNNs), or leveraging Knowledge Graphs to enhance Large Language Model architectures via Graph RAG (Retrieval-Aug Generation). Benefits - Significant career development opportunities exist as the company grows. - The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility. Company Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

• Generate ad creatives, graphics, short-form video, and copy using AI tools (Midjourney, DALL-E, Canva AI, Runway, ChatGPT/Claude). • Build and launch conversion-focused websites and landing pages using AI-assisted, no-code/low-code builders (Webflow, Framer, Wix, WordPress). • Plan and run social media (LinkedIn, Facebook/Instagram), using AI to scale ideation, drafting, and scheduling. • Set up and manage Google Ads and Meta Ads accounts; build campaigns, audiences, and creative tests. • Help build and launch cold email and outbound campaigns: list setup, sequencing, copywriting, and deliverability basics (Instanly, Clay, Smartlead a plus). • Own go-to-market execution: brand assets, messaging, funnels, and the systems to capture and convert demand.