• Acts as the point of contact for all Project Management Office topics with the client • Develops, refines, and manages all Project Governance for the account • Assisting in the monitoring and tracking of all Service Level Agreements • Manages formal client correspondence including Corrective Action Plans and Internal account improvement initiatives • Oversees assigned Project Management personnel for their engagement • Manages resource assignment and allocation and provides resource utilization forecasts • Works closely with the Account General Manager and Application Delivery Manager to hit account goals and objectives • Provide a centralized management structure for all project management functions • Change Control management • Schedule Management • Deliverable Management • Risk/Issue/Action Management • Communication Management • Project Governance Updates • Mentor, coach and effectively transfer expertise to others • Ensure that the PMO is helping deliver our projects to exceed client expectations

• The primary focus of this position is the operation of ENERGY STAR programs including ENERGY STAR Retail Products Platform and Midstream Incentive Programs. • The person will take full responsibility for developing, communicating, training, measuring and evaluating the success of the programs and effectiveness including preliminary through post program data management, expense management and revenue assurance and reporting. • The position involves being very comfortable with every aspect of the ENERGY STAR Certified Product appliance sell-in and sell through information from the members and vendors along with all platforms of internal data structure. • The role will also include working with other internal departments as well as external groups as well. • The role requires multitasking between many different intricacies surrounding ENERGY STAR incentives, products, and retailers.

Role Description We are seeking a Program Director to lead strategic client engagements focused on mainframe optimization, program delivery, and pre-sales solutioning. This role combines deep technical expertise with consultative leadership, helping clients modernize legacy environments, improve operational efficiency, and achieve transformational outcomes. You will serve as a trusted advisor to clients, guiding them through complex technical decisions and delivering high-impact programs. You’ll also collaborate closely with Sales, Solution Architects, and Delivery teams to shape solutions, define roadmaps, and ensure successful execution. Key Responsibilities - Act as a Program Director and technical advisor to clients, providing strategic guidance on mainframe optimization, modernization, and transformation initiatives. - Lead end-to-end program delivery, including planning, execution, governance, and stakeholder management across multiple concurrent engagements. - Provide Project/Program Management for delivery of projects. - Support pre-sales activities by contributing to solution design, scoping, proposal development, and client presentations. - Develop and maintain program plans, timelines, budgets, and resource allocations using tools such as Jira, Asana, MS Project, and Smartsheet. - Collaborate with cross-functional teams to ensure seamless delivery of technical solutions, including installation, testing, and implementation of mainframe systems and software. - Drive continuous improvement across mainframe environments (z/OS, tape management, scheduling, security, monitoring, etc.) through automation, cost optimization, and performance tuning. - Translate complex technical concepts into business value for non-technical stakeholders. - Conduct post-project reviews and implement lessons learned to improve future engagements. - Mentor junior consultants and contribute to internal knowledge sharing and thought leadership. - Ensure compliance with technical standards, industry best practices, and client-specific requirements. Qualifications - 10+ years of experience in technology consulting, program management, or enterprise IT delivery. - Deep understanding of mainframe technologies and operations (z/OS, scheduling tools, tape management, etc.). - Proven experience leading large-scale optimization or transformation programs. - Strong background in client engagement, solutioning, and pre-sales support. - Proficiency with project and program management tools (Jira, Asana, MS Project, Smartsheet). - Excellent communication, presentation, and stakeholder management skills. - Bachelor’s degree in Computer Science, Engineering, or related field (PMP or Agile certification is a plus). Preferred Qualifications - Experience in managed services or hybrid IT environments. - Strategic thinker with a proactive approach to problem-solving. - Comfortable working in fast-paced, dynamic environments. - Skilled at building trust and long-term relationships with clients. - Familiarity with cloud integration and modernization strategies for legacy systems. Benefits - Unlimited Paid Days Off - Three health plan options through Blue Cross Blue Shield - 401k with company match - Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts - Paid Maternity Leave, Paternity Leave, and Sabbatical Leave - Education Reimbursement, Student Loan Assistance or 529 College Funding - Enhanced fertility coverage - Wellness program - Depending on location, ability to take Flexible work schedule - Advantage of fitness centers

• Work with stakeholders to define the overall program goals and objectives, aligning them with the organization's strategic vision. • Create a comprehensive program plan that outlines the scope, schedule, budget, resource allocation, and potential risks for all projects within the program. • Allocate resources efficiently across the various projects in the program, ensuring that teams have the necessary personnel, tools, and equipment to succeed. • Monitor the progress of individual projects within the program, ensuring that they are on track, meeting milestones, and delivering the expected outcomes. • Identify potential risks and develop mitigation strategies to address them. This involves analyzing dependencies between projects and understanding how risks in one project might affect others. • Establish clear communication channels between project teams, stakeholders, and senior management. Regular reporting on program status, risks, and accomplishments is crucial. • Address any issues or conflicts that arise during the program, making decisions and providing guidance to project teams to keep things on track. • Ensure that the deliverables from individual projects meet the required quality standards and align with the program's objectives. • Manage changes to the program scope, schedule, or resources, ensuring that any modifications are properly assessed and approved, including scope change negotiation. • Support Sales Team creation of Change Requests/Changes Orders • Oversee Project Manager/Coordination maintenance of Program Budget Tracker/Burn Sheet to ensure allocated budget is not exceeded • Oversee the closure of the program, ensuring that all projects are completed, lessons learned are captured, and the program's success is communicated to stakeholders.