• Own a category portfolio of TikTok creator affiliates from recruitment through ongoing performance management. • Drive SKU activation by recruiting, briefing, and coaching creators to turn idle product listings into live, converting content. • Own everything from creator relationships and sample seeding to GMV, SKU coverage, and content output. We're building this from scratch, and we want someone who helps write the playbook.

• Support with allocation of work to various stakeholders including Lyra’s local provider subsidiaries and partners, Clinical Consultants, Direct Affiliate Networks, and other Operational support teams as needed. • Support with data handling, correspondence follow up for case/event data, data capture and data checking, and related work, including customer satisfaction and related feedback data. Support with data-related correspondence, capture, updating and collation regarding affiliate records and support with data for reporting needs for management. • Support with mailbox handling and correspondence with clients, affiliates, internal, and external stakeholders on administrative / service coordination matters. • Support the smooth operational management of and SLA adherence of service portfolios by carrying out administrative and coordination related duties, supporting technology-tool set-ups for selective projects where needed, and timeous and accurate processing of financial documents and data for purposes of commercial allocations, provider payments, and customer billing. • Escalate clinical enquiries, clinical risks, and service concerns/complaints/escalations to the necessary Consultants and Management teams for timeous and compliant handling. • This job description is not exhaustive and may be amended or added to as the role develops and as business demands change.

Role Description WOO X Business Development 팀은 한국 시장 내 KOL, Affiliate, Broker, Trading Community 및 전략적 파트너 생태계를 함께 확장할 KOL & Affiliate BD Manager를 찾고 있습니다. 이 포지션은 단순한 general sales 역할이 아닙니다. Crypto Exchange, Futures Trading Platform, Broker, Affiliate BD 또는 Web3 Trading Product 관련 실무 경험이 필요하며, 기존 파트너 리소스를 바탕으로 빠르게 파트너를 발굴, 온보딩, 활성화할 수 있는 분을 우선적으로 검토합니다. - 한국 시장 내 KOL, Affiliate, Broker, Trading Community 및 전략적 파트너를 발굴하고 온보딩합니다. - 파트너와의 협상, 조건 조율, 캠페인 기획, 활성화, 성과 관리까지 end-to-end로 리드합니다. - Rebate, Commission, Affiliate Incentive, Broker Partnership 등 다양한 협력 모델을 설계하고 실행합니다. - 기존 파트너와의 관계를 관리하며 거래량, 활성 유저, 전환율, 입금, 수익 기여도를 지속적으로 개선합니다. - Marketing, Product, BD Leadership 팀과 협업하여 파트너 캠페인, 제품 피드백, 유저 성장 관련 실행을 지원합니다. - 한국 크립토 시장 트렌드, 경쟁사 활동, 유저 행동, 파트너 니즈를 분석하고 내부 팀에 공유합니다. - 대외 캠페인, 파트너 프로모션, 유저-facing 활동을 진행하기 전 내부 팀과 필요한 사항을 조율합니다. - 입사 후 첫 3개월은 ramp-up 및 performance review period로 운영되며, 파트너 파이프라인, 온보딩, 활성화, 거래량 / 수익 기여도, 실행력을 기준으로 성과를 함께 리뷰합니다. Qualifications - 한국어 원어민 수준 필수. - 사내 커뮤니케이션을 위한 비즈니스 영어 또는 중국어 활용 가능. - Crypto Exchange, Futures Trading Platform, Broker, Affiliate BD, Web3 Trading Product 관련 실무 BD 경험 필수. - 한국 시장 내 KOL, Affiliate, Broker, Trading Community 또는 유저 획득 채널에 대한 실제 네트워크 보유. - Rebate / Commission / Affiliate Program / Partner Incentive 구조에 대한 실무 이해. - 파트너 발굴, 협상, 온보딩, 활성화, 장기 관계 관리까지 직접 실행해본 경험. - 거래량, 활성 유저, 입금, Net Fee, Partner Revenue 등 과거 BD 성과를 구체적으로 설명할 수 있는 분. - 빠르게 움직이는 글로벌 크립토 환경에서 주도적으로 문제를 해결할 수 있는 분. Nice to Haves - 글로벌 크립토 거래소, 선물 거래 플랫폼, 브로커 또는 Affiliate Network 경험. - 한국 KOL / Affiliate / Trading Community와의 직접적인 협업 경험. - Futures Trading, Copy Trading, API Trader, VIP Trader 또는 고빈도 거래 유저에 대한 이해. - 기존 파트너 리소스를 바탕으로 빠르게 초기 성과를 만들 수 있는 분. Benefits - 글로벌 크립토 거래 플랫폼에서 한국 시장 KOL / Affiliate BD 성장을 직접 주도할 수 있는 기회. - 빠른 의사결정과 높은 실행력을 가진 글로벌 팀과 협업. - 성과 중심의 보상 구조와 성장 기회. - Remote-friendly 환경과 유연한 글로벌 업무 문화. - 투명성, 유동성, 거래 경험을 중요하게 생각하는 제품과 함께 일할 수 있는 기회.

Role Description The FinThrive Value Services group is responsible for helping customers achieve strong onboarding outcomes and optimized adoption of our solutions. The Lead, Value Enablement role is responsible for driving execution of FinThrive’s Customer Value Enablement strategy, helping operationalize frameworks, tools, and processes that support more effective customer value conversations and measurable performance improvement. - Lead execution of the Customer Value Enablement program, including roadmap coordination, milestone tracking, cross-functional follow-up, and delivery support. - Help operationalize existing value enablement frameworks, diagnostics, and playbooks to support more consistent customer performance discussions. - Establish and maintain a practical execution roadmap with near-term, mid-term, and longer-term deliverables, owners, and success measures. - Provide clear, role-based guidance to Customer Success, Advisory, and related teams on how to interpret performance and utilization signals and when to escalate concerns. - Define and monitor value enablement success measures related to customer outcome improvement, earlier risk identification, improved value conversations, and reduced value-driven escalations. - Enhance and maintain diagnostic frameworks, playbooks, and escalation pathways for identifying and addressing performance-based risk across supported solutions. - Partner cross-functionally with Product, Analytics, Operations, and Customer Success leaders to align on available data, KPI definitions, tooling priorities, and enablement needs. - Support internal enablement efforts through documentation, training materials, office hours, and learning sessions that increase awareness and adoption of existing tools and resources. - Serve as a knowledgeable internal resource on revenue cycle performance trends, benchmark interpretation, and value communication practices. - Prepare concise, executive-ready summaries and recommendations to support leadership decision-making related to customer value, retention risk, and operational follow-through. Qualifications - 8–12 years of experience in healthcare operations, consulting, customer success, value realization, performance improvement, or a related field. - Experience supporting or improving revenue cycle outcomes across one or more of the following areas: claims and denials, reimbursement, revenue capture, CDM governance, patient access, or healthcare performance analytics. - Proven experience leading cross-functional workstreams from concept through execution, including accountability for deliverables and measurable outcomes. - Strong program or project management capability, including the ability to break large initiatives into manageable workstreams, coordinate dependencies, and drive progress without direct authority. - Solid understanding of healthcare revenue cycle operations, performance measurement, and analytics-informed decision-making. - Ability to balance hands-on execution with process improvement and scalable program development. - Comfort operating in ambiguity, improving evolving processes, and influencing stakeholders across multiple functions. - Strong written and verbal communication skills, including the ability to translate complex information into clear guidance and executive-ready updates. Requirements - Bachelor’s Degree. - Prior experience in customer value realization, healthcare analytics, performance improvement, or management consulting. - Familiarity with customer success platforms (e.g., Gainsight), analytics solutions, or value dashboards. - Ability to create scalable operating models, frameworks, and documentation. - High degree of ownership, bias toward action, and ability to operate independently. Benefits - Fully remote working environment. - Flexible time off (FTO). - Professional development opportunities. - 12 Weeks of paid parental leave. - In-person and virtual company retreats. - 5-days of paid volunteer hours at an approved 501(c)(3) Organization. - Company lump-sum contribution to HSA-eligible medical enrollees. - 401k Eligible upon date of hire—up to 3% company match. - Exclusive discounts from your favorite brands via PerkSpot.