Role Description The Member Access Specialist plays a critical role in connecting people to life-changing addiction and mental health care at Eleanor Health. This role sits at the intersection of healthcare access, patient advocacy, and consultative sales. Member Access Specialists are often the first human connection a prospective member has with Eleanor Health. You will guide individuals and families through moments of uncertainty, help them understand their care options, and confidently advocate for Eleanor Health’s care model when it is the right fit. This is not a traditional call center or passive customer service role. Success requires urgency, empathy, follow-through, and a strong comfort with goals, metrics, and outcomes. You will work in a fast-paced, technology-enabled environment where your efforts directly impact access to care, enrollment, and recovery outcomes. We anticipate the start date for this role to be in August. What You'll Do - Serve as the first point of contact for prospective members via inbound phone calls, web form submissions, and online scheduling workflows. - Proactively outreach to prospective members who: - Start but do not complete online scheduling. - Submit web forms requesting information. - No-show to their first appointment and need re-engagement. - Confidently educate prospective members on Eleanor Health’s whole-person care model, including what we do and what we don’t offer, while positioning Eleanor as a strong option for people seeking support with substance use. - Use a consultative, sales-oriented approach to: - Understand a prospective member’s needs, motivations, and barriers. - Address concerns and hesitations. - Clearly articulate the value of Eleanor Health’s approach to care. - Maintain ownership of leads by creating follow-up tasks, documenting next steps, and ensuring no prospective member “falls through the cracks.” - Manage inbound referrals from external providers and community partners, including proactively outreaching to confirm receipt of referrals, provide status updates when appropriate, and request additional or updated contact information to ensure timely connection to care. - Meet or exceed individual and team performance metrics, including: - Answer rate & speed to answer. - Quality score. - Conversion to scheduled and completed first appointments. - Accurately document all interactions in CRM (Salesforce) and EMR (Athena). - Collaborate closely with clinical and operations teams to ensure a seamless member experience. - Continuously improve your approach by incorporating feedback, coaching, and performance data. Qualifications - You have experience in healthcare, ideally in patient access, care coordination, community outreach, admissions, intake, or member engagement. - You bring a sales mindset — you are persuasive, confident, and motivated by outcomes, while remaining deeply empathetic and ethical. - You are comfortable working in a metrics-driven environment and understand that data is a tool for improvement, not pressure. - You have a “fire in the belly” for expanding access to high-quality, stigma-free addiction and mental health care. - You take ownership — if someone says “I’ll call back,” you create a follow-up plan rather than closing the loop. - You move quickly, manage multiple leads at once, and thrive in a fast-paced environment. - You are tech-savvy and comfortable working across CRM systems, scheduling tools, and communication platforms. - You adapt easily to change and are energized by building new processes rather than relying on rigid scripts. - You communicate with clarity, warmth, and professionalism — even in emotionally complex or high-stakes conversations. Compensation & Benefits - The total target compensation range for this position is $22-23 an hour. The actual compensation offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. - Eleanor Health offers a generous benefits package to full-time employees, which includes: - Generous Paid Time Off (prorated for new employees): - 12 Vacation days. - 12 Wellness (Sick) days. - 3 Floating holidays. - 9 Company-observed holidays. - Jury Duty, Voting Leave, and other forms of paid time off may be available. - Eleanor-paid medical and dental insurance plans, with affordable vision coverage. - 401(k) plan with 3% match. - Short-term disability. - Long Term Disability - Picks up where Short Term Disability leaves off (employee paid). - Life Insurance - Both Eleanor and employee-paid options are available. - Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons. - Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates. - Mindfulness App Reimbursement. - EAP with eight face-to-face sessions. - Virtual health and wellness visits covered by our medical plan.

Role Description Part of the Supply Chain Team, you are the driving force that coordinates the end-to-end flow of materials, information, and resources, from suppliers to customers. This role encompasses demand forecasting, procurement, production planning, and supplier relationships. The ideal candidate will have a strong understanding of supply chain principles, exceptional leadership and problem-solving skills, and the ability to enhance efficiency and reduce costs. The Trade Compliance Post Entry Specialist is responsible for managing, reviewing, and resolving U.S. Customs post entry processes, ensuring compliance with federal regulations, and supporting internal stakeholders with import-related matters. This role requires strong knowledge of U.S. Customs laws, Harmonized Tariff Schedule (HTS) classification, free trade agreements, and regulatory compliance. The Specialist will collaborate with Customs Brokers, Freight Forwarders, and government agencies to ensure timely and accurate resolution of entry discrepancies. This position is fully remote and will operate during standard EST business hours. - Conduct audits of US & CA import entries to identify errors, discrepancies, or potential compliance risks. - Ensure accurate HTS classification, valuation, country of origin determination, and use of trade programs. - Maintain accurate documentation and records in accordance with CBP & CBSA and company requirements. - Collaborate with Customs Brokers and internal logistics/procurement teams to resolve entry issues. - Monitor and track all open post entry process improvements to ensure timely resolution. - Review, process and audit entries for duty drawback in compliance with U.S. Customs & Border Protection (CBP) requirements and Canada Border Services Agency. - Review and process post entry corrections, protests, in compliance with U.S. Customs & Border Protection (CBP) requirements and Canada Border Services Agency. - Stay current on trade regulations, CBP rulings, and industry best practices. - Support broader cross-functional trade compliance initiatives including training, process improvements, and risk assessments. Qualifications - 2-4 years of experience in trade compliance, customs brokerage, or import operations - Bachelor’s degree in International Business, Supply Chain, or related field - Strong knowledge of U.S. Customs regulations, HTS classification, valuation, and Free Trade Agreements - Experience with post entry processes (PSC, protests, reconciliation) required - Proficiency in Excel and Access - Excellent analytical skills with attention to detail - Familiarity with ACE (Automated Commercial Environment) and CBP systems - SAP experience preferred - Spanish language skills a plus - Licensed Customs Broker (LCB) credential preferred, but not required Requirements - The Hiring Salary Range for this position is $52,000.00-$86,000.00 annually. - Salary offer to be determined by the applicant’s education, experience, knowledge, skills, location, and abilities, as well as internal equity and alignment with market data. EEO Statement AS, AMERICA INC. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. Recruitment & Staffing Agencies AS, AMERICA INC does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to AS, AMERICA INC. or its employees is strictly prohibited unless contacted directly by AS, AMERICA INC. internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of AS, AMERICA INC. and will not owe any referral or other fees with respect thereto.

Role Description Position Type: K12 Teaching/ Intervention Specialist Date Posted: 6/10/2026 Location: District-Wide Closing Date: Until Filled - Preference will initially be given to internal applicants as outlined in the YEA bargaining unit agreement. - Licensure Area Required - Intervention Specialist MM or MI - The Dyslexia Support Laws require all kindergarten through third grade teachers, as well as teachers providing special education instruction to children in kindergarten through grade 12, to complete professional development on identifying characteristics of dyslexia and understanding pedagogy for instruction of students with dyslexia. - The Ohio Dyslexia Committee is requiring educators to complete 18 hours of professional development aligned with the Ohio Dyslexia Guidebook. Qualifications - Intervention Specialist MM or MI licensure. - Completion of required professional development on dyslexia. Requirements - Must meet the Dyslexia Support Laws for professional development. Benefits - Details on benefits are not provided in the job description. Company Description - General company description is not provided in the job description.

ROLE SUMMARY Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. The Vaccines Health and Science Professional (HSP) is responsible for the promotion of a Vaccines Portfolio across customers and channels. This position will require regular live in field customer engagement in addition to virtual engagements. The HSP is accountable for launching new products, deciding upon the best strategies to manage business relationships, understanding, and securing formulary access, and engaging in product promotion within the assigned geography. In addition, the HSP is charged with sales efforts and relationship development with customers and accounts, including Therapeutic Area Specialists, and Key Opinion Leaders (KOLs). The HSP should possess customer, market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales, strategic business development, account management skills and in-depth customer engagement expertise in both virtual and in-person settings; utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills; be adept in the operation of digital and virtual tools/multi-platforms skills. Effective at working remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives. ROLE RESPONSIBILITIES - Drive sales in assigned territory to maximize approved business objectives - Engages with customers both face to face and virtually - Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact - Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement - Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities - Compliantly leverages product and disease state knowledge using approved clinically oriented disease state information and patient resources, as applicable - Demonstrates market knowledge, uncovering barriers and drivers across all relevant business channels (Public Health, Private Market, Retail, etc.) - Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical and Account Management, to address customer inquiries and advance Pfizer objectives - Completes all administrative expectations on time and compliantly (e.g., entering customer calls appropriately, submitting expenses, responding to all requests from sales leadership, managers and/or Pfizer internal partners) BASIC QUALIFICATIONS - Bachelor's Degree - Minimum 2 years of experience in one or more of the following OR an associate's degree with 6+ years of experience; OR high school diploma (or equivalent) with 8+ years of relevant experience: - Professional Sales or Promotional Activity - Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management - Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.) - Educator (e.g., Teacher, Principal) - Full time Military experience - Must live within 25 miles of the border of the territory - Valid US driver's license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired. PREFERRED QUALIFICATIONS - At least 1 year of pharmaceutical, biotech, medical sales and/or medical related marketing - Strong track record of sales or marketing success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability - Experience with Vaccines therapeutic area and products - Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations) - Reside within the territory boundaries Other Job Details: Last Date to Apply: June 16, 2026 The annual base salary for this position ranges from $76,000 - $199,600. During initial new hire sales training, you will be classified as a salary non-exempt employee which entitles you to overtime pay. Upon your training certification, you will become an overtime exempt employee. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers . Sales