Role Description The Senior Accountant role is responsible for assisting in preparing and analyzing the monthly financial statements, reconciliation of balance sheet accounts, and assisting with external audit requests. Utilizing hands-on accounting experience and an in-depth understanding of accounting principles and company practices, this position performs complex accounting activities and financial analyses. The Senior Accountant role will also assist with various finance departmental obligations as needed. - Revenue and Expense: - Manage core accounting processes: track and record prepaid expenses, fixed assets (acquisitions, depreciation, disposals), payroll entries, and related accruals to ensure accurate financial reporting. - Maintain workforce and compensation-related accounting: manage FTE schedules and evaluate reserves for short- and long-term bonus liabilities. - Claims Accounting and Reserving: - Record claims-related journal entries (including IBNR) and support accurate financial reporting. - Prepare claim reserving and cost analysis schedules, leveraging strong knowledge of reserving models. - Financial Statements and Analysis: - Support monthly close and reporting: prepare financial statements, perform account analysis, complete balance sheet reconciliations, and resolve outstanding items. - Analyze financial performance and payroll-related costs: evaluate expense and salary fluctuations against prior periods and budget, and communicate insights to senior leadership. - Adhere to Lucet’s Mission Statement, Core Values, Behaviors, Code of Ethical Business Conduct, and Compliance Program. - Comply with all Federal and applicable State and local laws and Lucet Policies and Procedures regarding privacy, confidentiality, and security of health information, and other designated information. Qualifications - Bachelor’s Degree in Accounting or Business - At least 5 years of relevant accounting experience - Working knowledge of financial reporting and budgeting systems - Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen. Requirements - Ability to work well in a fast-paced environment - Adaptability to changing deadlines and project requirements - Efficiently function in a team environment - Proficiency in Microsoft Office products with advanced knowledge of Microsoft Excel Benefits - Annual compensation between $75,000 - $85,000, PLUS an annual performance-based, discretionary incentive. - Comprehensive health benefit options: Medical, dental, and vision coverage - 401(k) with competitive employer match - Company-paid life and disability insurance - Paid parental leave and wellbeing incentives - Generous paid time off, including volunteer time - Flexible spending accounts for healthcare and dependent care - Professional development opportunities and tuition reimbursement - Remote work flexibility (role-dependent) - Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

• Manage day-to-day accounting tasks including Accounts Payable, Accounts Receivable, and General Ledger entries. • Follow up with clients on outstanding payments and provide an updated accounts receivable report • Ensure compliance with local taxation, labor, and financial regulations. • Provide financial and HR administrative support to ensure smooth operations • Coordinate with external vendors, auditors, and government authorities when necessary. • Maintain accurate records of employee data, contracts, insurance, and payroll documentation for payroll vendor. • Support recruitment, onboarding, and offboarding processes for Vietnam staff • Review and verify payment requests & claims to ensure that all payments have sufficient invoices and supporting documents and comply with accounting standards, government regulations, company policies. • Ensure the payments proceed timely and accurately with the appropriate authorizer. • Record and file invoices and financial documents using the company’s internal system (Misa and Xero). • Update the changes on bank mandate to relevant banks • Filling AP documents, ensure that all documents related to accounts payable are properly filed and maintained for future use. • Prepare monthly VAT input report and perform reconciliation.

• Month-end close – preparation and review of journals, balance sheet analysis, and other close procedures, including reporting pack commentary and metrics reporting • Bringing meaning to analysis – looking in-depth at records and documents, and deriving insights by liaising with relevant operational contacts • Preparation of management reporting to internal and external stakeholders • Assist the reporting team by providing information for FBT and income tax • Completing internal and external audit requests, including assisting statutory accounts preparation • Performing accounts reconciliation • Identifying and implementing process improvement initiatives • Ad-hoc tasks as required

Role Description Your potential has a place here with TTEC’s award-winning employment experience. As a General Ledger Accountant working remotely in Pasay, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Looking to coordinate processes and pull together related information? Have a passion to ensure accurate financial reports? TTEC’s Accounting organization is a global team with a common focus – to deliver operational excellence consistent with GAAP, conform to the highest standard of ethics, and develop future leaders for the business. The philosophy of our new accounting leadership is to provide opportunities for our employees to gain valuable experience, allowing people to grow their careers both within the accounting department while also promoting mobility to other departments within the business, like Finance, Audit, or Pricing. Bottom line, we’re making it possible to build a robust career path that will keep you challenged long-term while staying right here at TTEC. You'll report to the Senior Manager of Accounting and contribute to the business's success with your passion to coordinate accurate financial reporting, further ensuring amazing customer experiences. During a Typical Day, You’ll: - Support APAC General Ledger Team that manages several TTEC ledgers including TTEC PH, TTEC Branch, TTEC ROHQ, Motif PH, TTEC Australia and TTEC New Zealand - Prepare journal entries & other complex schedules every month end close - Build up accrual templates for different expense accounts - Facilities, Telco, Employee Related Costs, T&E, Health Care, Recruiting and Sourcing - Prepare monthly Balance Sheet reconciliation and other analytical reports - Oversee the overall GL process to ensure completeness and accuracy of financial statements - Handle monthly P&L analysis and quarterly flux of all Balance Sheet and Income Statement - Reconcile the recorded withholding tax on compensation and various mandatory contributions against the remittances - Spearhead key projects as assigned by Supervisor and Manager - Closely work with our internal and external partners like Finance, Human Capital, Operations, Global Tax and Audit - Assist in preparation of audit requests and other projects as necessary - Process Documentation and Compliance to SOX Controls - Calculate Transfer Pricing Revenue for the Philippines Qualifications - Candidate must possess at least a Bachelor’s/College Degree in Accounting - Passing the Board/Professional License Exam for CPAs is an advantage - At least 3 years of progressive working experience in the General Ledger - Must be familiar with Philippine, Australia and New Zealand Payroll including withholding payroll taxes, Leave Accruals, FBT and Superannuation - High degree of proficiency in Excel (can retrieve and manipulate data) and other Microsoft Office products (create visuals from analytic information) Benefits - Supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Ask us about our paid time off (PTO) and wellness and healthcare benefits - A great compensation package and performance bonus opportunities - Benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Company Description Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.