Role Description We are seeking an Implementation Manager to join our Professional Services team. In this role, you will independently manage implementations for small to mid-sized corporate clients, configuring our platform to meet specific recruitment needs. You'll be expected to take full ownership of these projects while also having opportunities to contribute to larger enterprise implementations alongside project managers. With initial guidance and ongoing support from the team, you'll apply and develop your expertise in solution design, configuration, training, and change management to ensure successful adoption and deliver maximum value to our clients. Your Key Responsibilities - Project Management & Tech Implementation - End-to-End Ownership: Independently manage the full implementation lifecycle for small to mid-sized clients, and collaborate on complex enterprise deployments. - Platform Configuration: Configure the HireVue platform to match client requirements while adhering to global best practices. - Workflow Design: Run interactive workshops to help clients reimagine and map out their ideal recruitment workflows. - Quality Assurance & Planning: Thoroughly test configurations, develop structured project plans, mitigate risks early, and maintain comprehensive documentation. - Client Collaboration & Adoption - Trusted Advisor: Build strong relationships with clients, guiding them through change management and system adoption. - Enablement & Training: Create and deliver engaging training sessions tailored to various audiences (HR teams, hiring managers, and executives). - Cross-Functional Alignment: Seamlessly handle sales-to-delivery handovers and collaborate internally with Product, Engineering, and Customer Success teams. Qualifications - 3+ years in SaaS implementations, HR tech, recruitment technology, or technology consulting. - Proven track record of managing multiple client-facing projects simultaneously from concept to go-live. - Proficiency in process mapping/workflow design (e.g., Lucidchart) and a natural aptitude for quickly mastering new software. - Exceptional English communication skills, with the ability to translate complex technical concepts into simple, actionable guidance for diverse stakeholders. - A self-starter attitude with sharp attention to detail and a solution-oriented approach to problem-solving. Nice-to-Haves - Deep understanding of modern Talent Acquisition workflows and recruitment processes. - Experience working in fast-paced, international scale-up or SaaS environments. The Ideal Profile - You comfortably pivot between technical configuration, relationship management, and strict project coordination. - You ask insightful questions to uncover true client needs and recommend strategic solutions. - You take full ownership of your work, approach roadblocks methodically, and communicate transparently under pressure. - You have a genuine enthusiasm for continuous learning and find fulfillment in enabling others' success through technology. Additional Information Why this role at Hirevue? You'll directly shape how diverse talent gets discovered and hired. As an Implementation Manager at HireVue, you'll help organizations transform their hiring processes through tech that reduces bias and spotlights candidates' true potential. Each successful implementation means more companies making decisions based on skills and job fit rather than unconscious biases. You'll empower job seekers to showcase their abilities whilst helping organizations build stronger, more diverse teams. This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings. Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data. Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.

Role Description Mission Critical Partners is seeking a Technology Specialist to support our Facilities and Operations Practice Team. This role is responsible for assisting in the assessment, specification, implementation, and support of public safety communications and operational technologies within 9-1-1 centers, emergency communications centers, and emergency operations facilities. The ideal candidate will possess strong technical aptitude, experience working with mission-critical public safety technologies, and the ability to collaborate effectively with clients, vendors, architects, and internal project teams. The Technology Specialist will contribute to technology projects by supporting system assessments, technology procurements, technology implementations, and operational improvements. This role requires a client-focused professional committed to delivering exceptional service while embracing our core values of Persistence, Integrity, Trust, Accountability, and Prudence. Duties and Responsibilities: - Support the assessment, planning, procurement and implementation of public safety software systems - Conduct onsite surveys and evaluations of existing systems, workflows, and operational environments - Gather technical and operational data to support system improvement recommendations, cost reduction opportunities, and operational efficiencies - Collaborate with project managers, senior consultants, architects, engineers, and client stakeholders throughout project lifecycles - Assist in the development of technical specifications, procurement documentation, and implementation plans - Support technology integration activities involving systems such as: - Computer-Aided Dispatch (CAD) - Mobile Data System (MDS) - Records Management System (RMS) - Jail Management System (JMS) - Other public safety software systems - Network and supporting technologies - Participate in system testing, implementation, migration, and cutover activities - Provide technical support and coordination during project deployments and facility transitions - Maintain project documentation, status updates, and technical records - Support client meetings, presentations, and operational discussions - Travel to client sites as needed, up to 30–50% - Perform other duties as assigned by management Qualifications - Bachelor’s degree in information technology, Telecommunications, Engineering, Public Safety Technology, or related field preferred - Minimum of 3–5 years of experience supporting public safety technology systems, telecommunications, IT infrastructure, or mission-critical operations - Experience with public safety communications environments, including 9-1-1, dispatch, emergency operations, or related technologies - Experience assisting with technology implementations, system upgrades, or operational support initiatives - Strong written and verbal communication skills - Ability to lead teams - Ability to develop technical documentation and communicate effectively with technical and non-technical stakeholders - Strong organizational skills with attention to detail and project coordination - Ability to analyze operational and technical issues and contribute to solution development - Working knowledge of public safety technologies, operational workflows, and industry standards preferred - Proficiency with Microsoft Office applications and standard business technologies - Valid Driver’s License and ability to travel to client locations and regional offices Company Description Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.careers Mission Critical Partners (MCP) is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.

Role Description - Projektleitung und Kundenberatung: Du leitest eigenständig lokale und internationale Projekte und arbeitest eng mit den Kundenteams zusammen, um maßgeschneiderte Lösungen zu entwickeln. - Implementierung von HR-Software: Du unterstützt bei der Implementierung von Cornerstone OnDemand (CSOD) und bringst deine Erfahrungen aktiv in Kundenprojekten ein. - Prozessanalyse und -optimierung: Du analysierst bestehende HR-Prozesse, erkennst Verbesserungspotenziale und entwickelst Lösungen zur Optimierung mithilfe moderner HRIS-Systeme. - Schnittstellenmanagement: Du agierst als Verbindung zwischen HR und IT und begleitest unsere Kund:innen bei ihrer digitalen Transformation. - Wissensaustausch und Weiterbildung: Du bleibst stets auf dem neuesten Stand zu HR- und HRIS-Trends, teilst dein Wissen im Team und unterstützt Kolleg:innen bei ihrer fachlichen Entwicklung. Qualifications - Einige Jahre Erfahrung in der Beratung, als Business Analyst oder Projektleiter:in für Prozessveränderungen mit technologischer Dimension. - Erfahrung mit HR Tools wie die Cornerstone-Suite oder auch andere HRIS Lösungen (Workday, SAP SuccessFactors, SkyHive, EdCast, TalentSoft, Personio, SageHR, Rexx, ADP Suite, BambooHR, Dayforce, UKG). - HR-Prozess-Verständnis (Learning, Recruitment, Performance Management, Nachfolgemanagement, Compensation). - Exzellente mündliche und schriftliche Kommunikationsfähigkeiten sowohl in Englisch als auch in Deutsch. - Weitere Sprachen (Französisch ist ein echtes Plus). - Die Fähigkeit, schnell zu lernen! Benefits - Ein Arbeitsumfeld in einem jungen internationalen Beratungsunternehmen, das die Dynamik eines Startups und die unmittelbare Expertise von Senior-Coaching-Fähigkeiten kombiniert. - Ein breites Spektrum an interessanten Aufgaben. - Große Möglichkeiten zur persönlichen und beruflichen Entwicklung, die Deine Kreativität herausfordern. - Ein konkurrenzfähiges Finanzpaket.

• Lead end-to-end technical and operational audits of AdTech, MarTech, and workflow ecosystems • Define implementation readiness criteria, dependencies, risks, and sequencing across global clients • Develop and maintain standardized onboarding frameworks to support scalable deployment • Support proof of concepts, pilots, and phased rollout strategies • Map as-is and to-be workflows across client onboarding, planning, activation, and reporting • Identify pain points, inefficiencies, and operational risks across teams and tools • Translate findings into structured requirements and prioritized improvement areas • Design high-level target-state architectures including integrations and data ownership • Audit, document and find pain points & integration patterns across CRM, dentsu.Connect, and AdTech platforms • Define data models, collaborate through taxonomy standards, and source-of-truth alignment • Ensure data governance, integrity, and scalability • Partner with Product, Client Success, and Automation teams to align implementation models and success plans • Facilitate workshops and onboarding design sessions • Develop documentation, playbooks, and onboarding materials • Act as a bridge between product vision and client execution • Contribute to the design of agent-driven onboarding frameworks • Define human vs agent decision boundaries • Support governance models including auditability and compliance controls • Translate operational insights into product roadmap requirements.