HireVue Inc

Role Description The IO Psychology Consultant, Science Delivery works as part of the Science Delivery team. In this role, you will be responsible for leading and contributing to projects encompassing assessment design, analytics, and implementation. You will work with our global customers by developing and implementing data-driven pre-employment assessments and selection system design, consulting with our customers to demonstrate value and facilitate success. Additionally, you will spearhead post-implementation ongoing analytics, tracking long-term assessment performance, business impact, and psychometric validity to ensure continuous optimization and sustained value for our clients. Essential Duties and Responsibilities - Core Science Delivery: Employ foundational IO Psychology knowledge, research, and analytical skills to lead and support science aspects of diverse projects. - Job Analysis: Conduct job analysis to identify assessments used in client selection solutions. - Client & Stakeholder Management: Contribute insights and support as an integral team member, establishing credibility and rapport with customers. Assist in addressing customer needs and adjusting scope under guidance. - Data & Insights: Deliver insights and visualizations that showcase the value and success of the customer’s selection system to various stakeholders (e.g., job analysis, adverse impact analysis, results presentations). This includes ownership of conducting formal validation studies, as well as ongoing fairness and impact analyses. - Platform & Product Advancement: Develop familiarity with platform, product, and tool usage, actively contributing to their advancement. - AI & Tech Optimization: Possess and apply strong proficiency in utilizing AI tools to elevate work quality, maximize role efficiency, and optimize project delivery. Commit to ongoing AI skill development to continuously adapt and integrate advanced AI methodologies into daily workflows. - Innovation & Continuous Improvement: Participate in driving innovation by seeking learning opportunities and integrating new insights. Seek diverse learning opportunities within and outside of Hirevue and incorporate knowledge to drive self-improvements, AI driven efficiencies, and continuous improvement to science delivery at Hirevue. - Knowledge Sharing: Participate in education and knowledge sharing with team members, contributing to individual and collective growth. Provide guidance and education to team members on moderately complex subjects, bolstering collective growth. Qualifications - Masters or Ph.D. degree in IO Psychology or similar field (or equivalent education and experience). - 3+ years’ experience with Assessments and IO Psychology consulting. - Experience with data analysis and visualization tools (R, SPSS, Tableau, Excel, Charts). - Analysis experience from both quantitative and qualitative data. - Experience with execution of project components. - Knowledge of EEO compliance and regulations on selection systems. - Ability to communicate and present results to technical and non-technical audiences. - Ability to utilize data to demonstrate impact pre- and post-implementation. - AI Proficiency: Proven experience utilizing Artificial Intelligence (AI) tools and methodologies to improve business outcomes, automate repetitive tasks, and maximize day-to-day work efficiency. Benefits - Flexible Paid Time Off - Medical, Dental, Vision - 12 Weeks Maternity & Adoption - 401K match Company Description Hirevue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.

Role Description Hirevue is seeking a strategic, high-performing Business Development Representative (BDR) to drive a critical growth and migration initiative for our existing customer base. In this BDR role, you will own outreach to a dedicated cohort of established global customers to guide them through our T20 platform promotion process. Your primary mission is to build urgency, handle complex objections, and secure commitments for platform transitions, directly feeding the pipeline for our Professional Services implementation team. Because this role targets existing accounts, you will balance the hunter mindset of a traditional BDR with the consultative approach of an Account Manager. This position offers high visibility and immediate strategic impact, with the long-term opportunity to expand and support our growing SMB market. - Strategic Account Engagement: Execute targeted outreach campaigns (phone, email, social) to a warm but low-engagement cohort of international and domestic customers. - Migration Pipeline Creation: Drive volume and secure firm commitments/scheduling dates for the T20 platform promotion, ensuring a steady handoff of accounts to the Professional Services team to meet monthly delivery targets. - Consultative Objection Handling: Effectively navigate conversations with customers who may be unaware of their current product suite, have low engagement, or have churn risk. Re-educate accounts on product value and mitigate churn risks. - Cross-Functional Collaboration: Partner closely with Customer Success, Regional Sales Managers, Professional Services and Renewals Teams. - Campaign Optimization: Actively participate in message testing and refine playbooks alongside marketing and leadership to improve overall customer response rates. - Expansion Identification: Execute a phased conversation framework to first secure the migration commitment, and secondarily identify upsell or cross-sell opportunities to route to the broader sales team. Qualifications - Experience: 2+ years of proven success as a Business Development Representative (BDR), Inside Sales Representative, or Account Retention Specialist within the SaaS or technology sector. - Existing Customer Competency: Demonstrated experience working directly with existing customers. Experience handling account management, renewals, or migration conversations is highly preferred. - Advanced Objection Handling: Proven ability to turn difficult conversations into educational, value-driven interactions. - Global Awareness & Flexibility: Comfort managing outreach to international time zones, which may occasionally require flexible scheduling to optimize connect rates. - CRM Discipline: High proficiency with Salesforce, specifically around managing pre-pipeline stages, documenting customer interactions, and maintaining strict data hygiene. - Modern Sales Tech Stack Mastery: Experience using tools like Gong Engage, LinkedIn Sales Navigator, Pocus, etc. - Communication Skills: Exceptional written and verbal communication skills, with the ability to write direct, impactful email copy that drives executive-level engagement. - Adaptability: A self-starter mindset comfortable with evolving processes and eventually transitioning to support an SMB market motion. Benefits - All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. - Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. - Our organization has implemented a BYOD (Bring Your Own Device) policy, ensuring personal apps and data are kept separate from work apps and data. - Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. - Hirevue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Role Description We are seeking an Implementation Manager to join our Professional Services team. In this role, you will independently manage implementations for small to mid-sized corporate clients, configuring our platform to meet specific recruitment needs. You'll be expected to take full ownership of these projects while also having opportunities to contribute to larger enterprise implementations alongside project managers. With initial guidance and ongoing support from the team, you'll apply and develop your expertise in solution design, configuration, training, and change management to ensure successful adoption and deliver maximum value to our clients. Your Key Responsibilities - Project Management & Tech Implementation - End-to-End Ownership: Independently manage the full implementation lifecycle for small to mid-sized clients, and collaborate on complex enterprise deployments. - Platform Configuration: Configure the HireVue platform to match client requirements while adhering to global best practices. - Workflow Design: Run interactive workshops to help clients reimagine and map out their ideal recruitment workflows. - Quality Assurance & Planning: Thoroughly test configurations, develop structured project plans, mitigate risks early, and maintain comprehensive documentation. - Client Collaboration & Adoption - Trusted Advisor: Build strong relationships with clients, guiding them through change management and system adoption. - Enablement & Training: Create and deliver engaging training sessions tailored to various audiences (HR teams, hiring managers, and executives). - Cross-Functional Alignment: Seamlessly handle sales-to-delivery handovers and collaborate internally with Product, Engineering, and Customer Success teams. Qualifications - 3+ years in SaaS implementations, HR tech, recruitment technology, or technology consulting. - Proven track record of managing multiple client-facing projects simultaneously from concept to go-live. - Proficiency in process mapping/workflow design (e.g., Lucidchart) and a natural aptitude for quickly mastering new software. - Exceptional English communication skills, with the ability to translate complex technical concepts into simple, actionable guidance for diverse stakeholders. - A self-starter attitude with sharp attention to detail and a solution-oriented approach to problem-solving. Nice-to-Haves - Deep understanding of modern Talent Acquisition workflows and recruitment processes. - Experience working in fast-paced, international scale-up or SaaS environments. The Ideal Profile - You comfortably pivot between technical configuration, relationship management, and strict project coordination. - You ask insightful questions to uncover true client needs and recommend strategic solutions. - You take full ownership of your work, approach roadblocks methodically, and communicate transparently under pressure. - You have a genuine enthusiasm for continuous learning and find fulfillment in enabling others' success through technology. Additional Information Why this role at Hirevue? You'll directly shape how diverse talent gets discovered and hired. As an Implementation Manager at HireVue, you'll help organizations transform their hiring processes through tech that reduces bias and spotlights candidates' true potential. Each successful implementation means more companies making decisions based on skills and job fit rather than unconscious biases. You'll empower job seekers to showcase their abilities whilst helping organizations build stronger, more diverse teams. This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings. Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data. Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.

Role Description We are seeking an Implementation Consultant to join our Professional Services team. In this role, you will independently manage implementations for small to mid-sized corporate clients, configuring our platform to meet specific recruitment needs. You'll be expected to take full ownership of these projects while also having opportunities to contribute to larger enterprise implementations alongside project managers. With initial guidance and ongoing support from the team, you'll apply and develop your expertise in solution design, configuration, training, and change management to ensure successful adoption and deliver maximum value to our clients. Your Key Responsibilities - Project Management & Tech Implementation - End-to-End Ownership: Independently manage the full implementation lifecycle for small to mid-sized clients, and collaborate on complex enterprise deployments. - Platform Configuration: Configure the HireVue platform to match client requirements while adhering to global best practices. - Workflow Design: Run interactive workshops to help clients reimagine and map out their ideal recruitment workflows. - Quality Assurance & Planning: Thoroughly test configurations, develop structured project plans, mitigate risks early, and maintain comprehensive documentation. - Client Collaboration & Adoption - Trusted Advisor: Build strong relationships with clients, guiding them through change management and system adoption. - Enablement & Training: Create and deliver engaging training sessions tailored to various audiences (HR teams, hiring managers, and executives). - Cross-Functional Alignment: Seamlessly handle sales-to-delivery handovers and collaborate internally with Product, Engineering, and Customer Success teams. Qualifications - Experience: 3+ years in SaaS implementations, HR tech, recruitment technology, or technology consulting. - Project Expertise: Proven track record of managing multiple client-facing projects simultaneously from concept to go-live. - Technical & Analytical Skills: Proficiency in process mapping/workflow design (e.g., Lucidchart) and a natural aptitude for quickly mastering new software. - Communication: Exceptional English communication skills, with the ability to translate complex technical concepts into simple, actionable guidance for diverse stakeholders. - Mindset: A self-starter attitude with sharp attention to detail and a solution-oriented approach to problem-solving. Requirements - Deep understanding of modern Talent Acquisition workflows and recruitment processes. - Experience working in fast-paced, international scale-up or SaaS environments. Benefits - You'll directly shape how diverse talent gets discovered and hired. - Help organizations transform their hiring processes through tech that reduces bias and spotlights candidates' true potential. - Empower job seekers to showcase their abilities whilst helping organizations build stronger, more diverse teams. Additional Information - This position is a work-from-home role. - The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings. - Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. - Our organization has implemented a BYOD (Bring Your Own Device) policy, ensuring personal apps and data are kept separate from work apps and data. - Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment.

Role Description We are looking for a Technical Product Manager to own the strategy, roadmap, and execution of our integrations product area. In this role, you will bridge the gap between deep technical architecture and meaningful customer outcomes, ensuring our platform connects seamlessly with our customers' enterprise Human Capital Management (HCM) ecosystems—with a heavy emphasis on Workday. If you love diving into API documentation, collaborating with brilliant engineers, and launching products that solve massive data workflow problems for global enterprises, let's talk. What You’ll Do - Product Discovery & Lifecycle (30%): Partner with a Product Designer and Engineering to validate customer needs. You'll take integrations—like a Workday-certified connection—from initial concept and data mapping through certification and General Availability (GA). - Roadmap & Agile Management (30%): Serve as the Product Owner in Agile ceremonies. You'll own backlog grooming, prioritize feature requests based on target KPIs, and actively unblock development teams daily. - Go-to-Market & Enablement (10%): Collaborate with Product Marketing, Sales, and Customer Success to build launch strategies, design deployment playbooks, and bring new integration partnerships to market. - Product Analysis & Health (10%): Track metrics that matter—including sync success rates, customer time-to-integrate, and support volumes—to continuously optimize performance. - Support & Collaboration (20%): Provide feature training, answer product questions, and keep the broader company informed on your product line's success. Qualifications - 3+ years of experience as a Technical Product Manager, Product Owner, Integration Engineer, Solutions Architect, or Implementation Consultant. - Proven track record of shipping API products or integration platforms, ideally within the HR-Tech/HCM space. - Technical Expertise: - Strong understanding of REST APIs, SOAP, webhooks, SFTP, and event-driven architectures. - Hands-on familiarity with Workday Web Services (WWS), Studio, EIB, Extend, and Workday Recruiting/HCM data models (Highly Preferred). - Experience with OAuth 2.0, SAML, enterprise authentication patterns, and JSON/XML payloads. - Bonus points if you have experience with other HCM/ATS platforms (e.g., SuccessFactors, Oracle, UKG, Greenhouse). - Key Competencies: - The ability to map complex data flows across multiple connected systems and anticipate downstream impacts. - Comfortable speaking the same language as internal engineers and customer IT teams without needing a translator. - The ability to use data to make tough decisions and comfortably say "no" to protect team focus. - A collaborative spirit who can rally cross-functional teams around a shared vision. Benefits - Flexible Paid Time Off - Medical, Dental, Vision - 12 Weeks Maternity & Adoption - 401K match Company Description Hirevue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.

Role Description Are you the kind of person who looks at a chaotic Salesforce dashboard and feels an overwhelming urge to fix it? Do you listen to call recordings on Gong and immediately spot the patterns that win deals? If you speak fluent "SaaS," dream in Excel formulas, and love playing detective with data to find hidden millions, we want you. We’re looking for a Sr. Revenue Operations Analyst who can bridge the gap between numbers and strategy. You’ll be the analytical engine behind our Sales, Renewals, and Finance teams, turning raw data into a crystal ball for our revenue forecasting. - Be the Pipeline Prophet: Analyze sales and renewal data like a pro. You’ll build and maintain forecasting models that help us see the future (or at least, next quarter’s revenue) and spot risks before they spot us. - Process Tuner & Friction Killer: Work hand-in-hand with Sales, Renewals, and Customer Success to make our revenue engine run like a finely oiled machine. You’ll track deal velocity, conversion rates, and pipeline health to keep everyone moving fast. - Master of the Tech Stack: Act as our strategic advisor for tools like Salesforce and Gong. You’ll connect the dots between Finance, Marketing, and Success data, smashing down silos and keeping our tech ecosystem healthy. - Pricing Partner-in-Crime: Team up with Product Marketing leadership, feeding them the juicy data and analytics they need to build killer pricing and packaging strategies. - Data Guardian: Maintain immaculate data integrity. If a dashboard is broken or a record is messy, you’re the hero who sets it straight. Qualifications - SaaS Savvy: You have 2+ years of experience in RevOps, Sales Ops, or Financial Analysis within the SaaS universe. - Toolbox Champions: You are highly proficient in Salesforce and can make Excel/Google Sheets do tricks most people don’t think are possible. - The Translator Mindset: You don’t just look at complex data; you translate it into actionable stories that executives, sales reps, and marketers can all understand. - Chaos Coordinator: You’re hyper-detail-oriented, obsessed with accuracy, and thrive in a fast-paced environment where priorities can shift. - The Degree: A Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent real-world street smarts). Benefits - Flexible Paid Time Off - Medical, Dental, Vision - 12 Weeks Maternity & Adoption - 401K match

Role Description As a member of our Corporate Service Desk team, you won’t just be managing tickets—ingenuity, clear communication, and a "can-do" attitude are the tools you'll use to keep our organization running at peak performance. The Role at a Glance: Reporting to the Associate Manager of the Corporate Service Desk, you will serve as the primary point of contact for our internal team. Your mission is to provide a seamless, responsive IT experience that empowers every employee to do their best work. Key Responsibilities - Frontline Support: Serve as the first responder for hardware, software, and account access issues across Mac and Windows environments. - Ecosystem Management: Troubleshoot and optimize our core tools, including Google Workspace, Microsoft 365, Slack, and Okta. - Lifecycle Success: Lead the onboarding and offboarding process, ensuring new hires have the equipment and access they need from minute one. - Ticket Excellence: Manage the ITSM queue (Jira/Freshservice) with a focus on timely resolution and meticulous documentation. - The Hybrid Workspace: Support our conference room A/V technology to keep our hybrid meetings productive and frustration-free. - Knowledge Leadership: Author FAQs and internal knowledge base articles to empower users and streamline support workflows. Qualifications - 2+ years in a technical helpdesk or enterprise support role. - OS Expertise: Proficiency in both macOS and Windows troubleshooting. - Tech Stack: Hands-on experience with SaaS platforms (Zoom, Slack, Okta, etc.). - Soft Skills: Exceptional communication skills and the ability to remain calm under pressure. - Associate degree in IT or equivalent practical experience. Requirements - The "Extra Credit" List: While not required, we’d love to see certifications such as: - JAMF Certified Associate - Google Workspace Administrator - CompTIA A+ or Network+ - ITIL Foundation Benefits - Autonomy to identify common pain points and support to implement automated solutions or process improvements. - Opportunity to work in a fast-paced environment that appreciates the "human" side of technology.

Company Description Hirevue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Job Description At Hirevue, we’re in the business of potential. We build the technology that helps companies discover their next great leaders, but technology only works when it solves a real problem. We are looking for a Solution Architect who can move beyond the features of a product to show our customers the future of their workforce. This is a high-impact role for a consultant who loves the "Eureka!" moment—when a complex business challenge meets a smart, scalable solution. The Role You will serve as the technical and strategic backbone for our Sales and Customer Success teams. Your job is to listen to a customer's business pains and translate them into a clear, actionable roadmap using the Hirevue platform. Key Responsibilities: - Strategic Consulting: Partner with executive-level stakeholders to redesign hiring processes that are more efficient, fair, and data-driven. - The Business Case: Design and present ROI analyses that clearly articulate the financial and cultural impact of investing in Hirevue. - Solution Storytelling: Lead high-level demonstrations that focus on holistic business outcomes rather than just "clicks and buttons." - Market Expertise: Stay ahead of Human Capital Management (HCM) trends to act as a trusted advisor for both clients and internal teams. - Team Mentorship: Act as a subject matter expert, coaching colleagues on effective consulting strategies and industry best practices. Qualifications What We’re Looking For We need a mix of technical SaaS fluency and the interpersonal "soft skills" required to influence a boardroom. - Experience: 5+ years in HCM consulting. You understand the nuances of the talent landscape. - SaaS Fluency: You have a deep understanding of Software-as-a-Service delivery models and how they integrate into enterprise ecosystems. - Communication: You can translate "tech-speak" into "business-speak" effortlessly, tailoring your message for HR directors or CTOs alike. - Analytical Mindset: You enjoy digging into the data to build a compelling narrative for change. - Drive: You are a motivated, solution-oriented professional who works well independently but values a collaborative team win. Additional Information Why Hirevue? All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings. Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data. Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines. Hirevue is NOT currently hiring in: AK, HI, IA, ME, MS, NM or WV. #remote-us

Company Description Hirevue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Job Description The Customer Success Specialist is a newly created role built around a simple idea: our customers deserve a dedicated expert who teaches, engages, and advocates for them — proactively, not reactively. This is not a support or service delivery role. This person focuses on what comes after implementation: driving adoption, deepening product value, and building the kind of relationships that make customers genuinely successful long-term. This person will own our customer enablement function from the ground up, serve as a direct point of contact across our broader customer base, and support the strategic programs that keep our most important customer relationships strong. You will work directly with the Chief Evangelist and sit at the intersection of Customer Success, Solution Engineering, and Renewals. The customers you touch will know your name. WHAT YOU'LL DO Customer Enablement - Own Hirevue's customer enablement function — a greenfield opportunity to build something that doesn't exist today and will directly shape how customers experience our platform - Deliver training sessions, product walkthroughs, and educational programs directly to customers, from onboarding through advanced adoption - Develop self-serve resources that extend your reach — so customers can learn on their terms while still feeling the presence of a dedicated expert - Partner with Product, CS, and Solution Engineering to stay sharp on platform capabilities and translate them into real customer value, not just feature lists - Track adoption and engagement signals to proactively reach customers who need more support or are ready to go deeper Direct Customer Engagement - Be a proactive, human point of contact for customers across our broader base — reaching out, checking in, and making sure no customer feels like they're navigating alone - Build genuine relationships with customers over time, becoming a trusted resource they come back to — not just a reactive support contact - Identify early signals of risk or opportunity and act on them — routing customers to the right resources and following through to make sure they land well - Represent Hirevue with warmth and expertise in every interaction, from a first-time product question to a strategic conversation with a senior stakeholder Customer Programs Support - Participate in Hirevue's Customer Advisory Board (CAB) and Executive Sponsor Program as a visible, relationship-oriented contributor — not just a logistics coordinator - Sustain connections with CAB members and executive sponsors between formal touchpoints, keeping relationships warm and meaningful - Support the team in preparing for and executing senior customer engagements, bringing continuity and context to every interaction - Keep strategic programs running smoothly — because the best customer experiences don't happen by accident Qualifications WHAT WE'RE LOOKING FOR We care more about the kind of person you are than the exact path you've taken to get here. You'll likely have 2–5 years of experience in a customer-facing role — but what sets you apart is how you show up: - You are energized by customer interaction. Getting on a call, leading a training, facilitating a conversation — this is where you do your best work, not something you tolerate between other tasks. - You are proactive by nature. You don't wait for customers to raise their hand. You spot the opportunity to add value and go after it before they even know they need it. - You are a builder. The greenfield nature of this role excites you. You don't need a playbook handed to you — you write it and then improve it. - You communicate with confidence and warmth. You can hold a room with senior executives and make a first-year practitioner feel equally supported. Range matters here. - You are curious about the product. You want to understand Hirevue deeply enough to teach it, not just describe it. Customers will trust you because you know what you're talking about. - You follow through. You say what you'll do and you do it. Customers and colleagues both count on you. - You are comfortable with ambiguity. This role will evolve. You'll help shape what it becomes and you'll be better for it. BACKGROUND THAT TRANSLATES WELL Strong candidates will come from a range of backgrounds. These profiles tend to thrive in roles like this one: - Customer Success or Account Management with a passion for education, adoption, and proactive customer engagement - Training, Enablement, or Instructional Design with a B2B SaaS orientation and comfort in live customer-facing settings - Customer-facing generalists who've operated as a high-trust, high-visibility partner to both practitioners and executives - Pre-sales or Solution Engineering professionals drawn to the post-sale world of value realization and long-term customer relationships Additional Information Why This Role? - You will own something real. This function doesn't exist today. What you build will be visible, used, and valued — by customers and by Hirevue. - Direct access and visibility. Reporting to the Chief Evangelist, you'll see how enterprise customer strategy is shaped and have a seat at the table where it happens. - Customers will know your name. This isn't a behind-the-scenes role. You'll build real relationships with real people at some of the world's most recognized companies. - A mission worth showing up for. Hirevue is changing how organizations hire — making it faster, fairer, and more human. You'll help the customers making that change feel supported every step of the way. Why Hirevue? All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings. Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data. Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines. Hirevue is NOT currently hiring in: AK, HI, IA, ME, MS, NM or WV. #remote-us

Company Description Hirevue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Job Description At Hirevue, we’re in the business of potential. We build the technology that helps companies discover their next great leaders, but technology only works when it solves a real problem. We are looking for a Solution Architect who can move beyond the features of a product to show our customers the future of their workforce. This is a high-impact role for a consultant who loves the "Eureka!" moment—when a complex business challenge meets a smart, scalable solution. The Role You will serve as the technical and strategic backbone for our Sales and Customer Success teams. Your job is to listen to a customer's business pains and translate them into a clear, actionable roadmap using the Hirevue platform. Key Responsibilities: - Strategic Consulting: Partner with executive-level stakeholders to redesign hiring processes that are more efficient, fair, and data-driven. - The Business Case: Design and present ROI analyses that clearly articulate the financial and cultural impact of investing in Hirevue. - Solution Storytelling: Lead high-level demonstrations that focus on holistic business outcomes rather than just "clicks and buttons." - Market Expertise: Stay ahead of Human Capital Management (HCM) trends to act as a trusted advisor for both clients and internal teams. - Team Mentorship: Act as a subject matter expert, coaching colleagues on effective consulting strategies and industry best practices. Qualifications What We’re Looking For We need a mix of technical SaaS fluency and the interpersonal "soft skills" required to influence a boardroom. - Experience: 5+ years in HCM consulting. You understand the nuances of the talent landscape. - SaaS Fluency: You have a deep understanding of Software-as-a-Service delivery models and how they integrate into enterprise ecosystems. - Communication: You can translate "tech-speak" into "business-speak" effortlessly, tailoring your message for HR directors or CTOs alike. - Analytical Mindset: You enjoy digging into the data to build a compelling narrative for change. - Drive: You are a motivated, solution-oriented professional who works well independently but values a collaborative team win. Additional Information Why Hirevue? All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings. Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data. Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines. Hirevue is NOT currently hiring in: AK, HI, IA, ME, MS, NM or WV. #remote-us