• Business Partner for Theater leader - be the go to for the Theater leader, helping them manage their business and solve problems, partnering with the extended Alliances operations team. • Build out and manage a team to ensure day-to-day operational excellence of Crowdstrike Alliances team • Work proactively with Alliances leaders, align with their strategy and priorities • Lead territory planning, goal setting and quota assigning process for Theater • Being an expert on operational processes and advisor to Alliances leader(s) and their team(s) • Working cross-functionally with other Alliances ops teams and leveraging their experience • Understanding and interpreting of data and ability to prepare metrics and KPIs that are shared with management on a regular basis • Advising on process enhancements and liaising with the IT and capability team. • Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future state • Instituting best practices and scalable processes including data flow • Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. • Aligning with cross-functional teams to ensure positive user experience for our partners • Help to set up KPIs to help monitor and optimize sales and partner performance • Onboarding of new hires. • Managing knowledge transfer and training materials • Ability to optimize and prioritize tasks and acting as a point for escalation within the theater region

• Partnering directly with the founder on operational priorities and company initiatives • Managing day-to-day team operations and ensuring projects move forward efficiently • Creating accountability systems, workflows, and processes across the organization • Leading team communication, coordination, and follow-through • Developing and maintaining dashboards, reporting, and performance tracking systems • Monitoring business metrics, marketing performance, and operational KPIs • Assisting with budget tracking, financial reporting, and business planning activities • Supporting analysis of paid advertising and marketing performance data • Identifying opportunities for process improvement and operational efficiency • Building scalable systems to support company growth • Driving project execution across multiple departments and priorities • Establishing project management and workflow tools that improve visibility and accountability • Helping leadership make informed decisions through data analysis and reporting • Managing team performance expectations and ensuring operational consistency

• Support day-to-day operations across a growing network of Spravato treatment sites, including scheduling, session flow, and patient throughput for cohorts of patients at multiple locations • Coordinate intake logistics, insurance prior authorization tracking, and REMS-required documentation across sites • Serve as a point of contact for patients regarding scheduling, session prep, and program questions • Monitor and ensure all existing sites in the network remain compliant with Spravato REMS program requirements, flagging gaps and partnering with site teams to resolve them • Manage supply inventory tracking (Spravato stock, monitoring equipment) and reorder logistics across sites • Track patient outcomes data and session completion rates across the network for program reporting • Collaborate with the site setup team, revenue cycle management team, and clinical operations to escalate patient needs and execute on any necessary workflow changes • Use your day to day experience to inform discussions with Product as we build out new systems and features to support our growing network • Troubleshoot day-of operational issues (no-shows, scheduling conflicts, adverse events escalation) remotely and in real time • Support onboarding of new clinicians or partner sites into existing Spravato operational workflows as the network scales

• Work side by side with our Head of Customer Success and founders to help our customers adopt AI across their Sales organisations. • Support the team and quickly grow into owning your own customer relationships as you build expertise. • Help customers reach value fast, adopt the product deeply, and stay and grow with Weflow. • Get hands-on exposure to onboarding, enablement, renewals, and expansion. • Advise Sales, RevOps, and Revenue Leadership teams along the way. • Develop into a Weflow product expert, learning how Salesforce implementation and AI capabilities connect to customer revenue goals. • Build relationships with customers by understanding their RevOps stack, challenges, and objectives, and help ensure Weflow drives real outcomes. • Support customers in optimising their Weflow AI setup as their Sales and RevOps priorities evolve. • Help spot expansion opportunities and grow adoption into new teams and revenue functions. • Manage support tickets and help maintain a feedback loop with Product and Engineering. • Partner with the Head of Customer Success to build the playbooks, processes, and systems that scale the team.