• Provide project management and operational support to the assigned supervisor, including management of annual plans • Assist in completing regular communications initiatives on behalf of supervisor • Analyzing current ministry/department operating methods and proactively proposing cost-saving and efficiency improvements • Monitoring, coordinating, and managing events, projects, task forces, and committees, related to the department’s goals, objectives, and mission • Working with other teams and leaders to accomplish InterVarsity objectives • Setting agenda for team meetings, ensuring objectives for meetings are met efficiently and effectively and that follow ups are managed and monitored • Providing excellent project delivery that is on-time, on-scope, on-budget, and with complete documentation/access to necessary resources • Communicate with a wide variety of internal and external audiences, ministries, departments, and organizations on behalf of supervisor and other members of the ministry/department Leadership Team • Participate in team meetings, creative brainstorming and evaluation sessions • Develop team prayer letter templates to support group fundraising activities • Research, update, and edit historical documents for print and web communications

• Deliver prompt, high-quality technical support to end users — diagnosing and resolving issues across productivity tools, operating systems, and identity and access management. • Communicate clearly and professionally with customers through every interaction, including the complicated ones. • Collaborate with Engineering to develop and improve IT automation workflows that reduce manual work over time. • Participate in shift rotations as part of a 24/7/365 support operation.

• Oversee and enhance the credentialing and enrollment software system to meet NCQA standards, reporting requirements and cross-functional needs • Develop a deep understanding of system capabilities to improve efficiency, visibility, and operational effectiveness • Lead and drive initiatives aimed at improving end-to-end provider experience • Take a proactive, project-based approach to identifying organizational needs and building scalable workflows • Deeply understand the vendor and collaborative space regarding our current and potential future vendor solutions • Leverage AI via internal and vendor solutions to improve quality and efficiency of the processes • Develop reporting and insights by leveraging data from multiple systems (e.g., Verifiable, Internal tools, Looker, and Mode) • Analyze the process and operational data to identify trends, surface opportunities, and inform decision-making • Translate data into clear, actionable insights that drive continuous improvement, support people managers, and influence operations • Lead new vendor requests through the legal and security review process, ensuring satisfaction around regulation and compliance • Ensure that vendor teams are appropriately resourced and meeting the agreed terms of the stream of work and signed contracts • Act as liaison between third party product teams and internal product teams to ensure best coordination across systems • Identify opportunities for process improvement and implement scalable solutions that streamline internal coordination • Serve as a key representative of Insurance Operations Systems across internal stakeholders, ensuring visibility and alignment

Role Description Idea Entity, LLC is looking for an experienced Microsoft Dynamics 365 developer to support and extend our Finance & Operations (F&O) and Project Operations environments on a flexible, part-time basis. This is an ongoing engagement of roughly 10–20 hours per month, ideal for a seasoned developer who can work independently, scope solutions accurately, and deliver clean, well-tested work without heavy day-to-day oversight. You will be responsible for understanding business requirements, designing solutions, and carrying them through the full development lifecycle; develop, test, and deploy — while keeping our integrations and data flows reliable. Responsibilities - Understand existing F&O and Project Operations solutions and translate business requirements into technical designs. - Develop, configure, and customize Dynamics 365 Finance & Operations and Project Operations. - Build and maintain integrations and data synchronization using Dual-write and Dataverse. - Test changes thoroughly (unit and integration) and deploy through established release processes. - Manage source control, builds, and releases through Azure DevOps. - Troubleshoot issues, document work, and recommend improvements to existing implementations. Qualifications - 5+ years of Microsoft Dynamics 365 development experience, including 3+ years hands-on with Finance & Operations (F&O). - Experience with Dynamics 365 Project Operations. - Working knowledge of Dual-write for synchronizing data between F&O and Dataverse. - Solid understanding of Dataverse (data model, tables, relationships, and customization). - Proficiency with Azure DevOps for source control, build pipelines, and release/deployment. - Ability to independently take a solution from requirement through development, testing, and deployment. - Strong communication skills and the ability to work effectively in a low-supervision, part-time arrangement. Eligibility Requirements - Must be a U.S. citizen. - Must be able to pass and maintain a clean background check. Nice to Have - X++ development experience within F&O. - Familiarity with Power Platform (Power Automate, Power Apps). - Experience integrating third-party systems via APIs. - Relevant Microsoft certifications (e.g., MB-500, MB-700). EEO Statement At Idea Entity, our culture is centered around diversity and inclusion where our employees are valued and empowered. We are an Equal Opportunity Employer and employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.