• Taking senior ownership of Salesforce and the wider GTM tech stack — leading complex configuration, automation builds, and integrations across tools like Gong, Marketo, ZoomInfo, and Salesloft. • Using tools like Make, n8n, or Claude to design intelligent workflows that improve data quality, reduce manual effort, and surface commercial insights across the revenue motion. • Defining and enforcing data governance frameworks that keep Salesforce and GTM data accurate, consistent, and reliable as the business scales. • Partnering with Sales, CS, and Marketing to identify and then translate commercial requirements into scalable automations, routing rules, and workflows from lead through to renewal. • Forecasting, pipeline reporting, and revenue analytics that give GTM leaders and Finance the clear, dependable picture they need to act with confidence.

• Driving sales effectiveness and operational efficiency through training, process standardization, and strategic enablement initiatives. • Owning the coordination and integration of AI functionality to drive efficiencies across the sales process, from prospecting to renewal. • Identifying, developing, and delivering ongoing training on product updates, market trends, and selling techniques. • Partnering with Revenue Enablement roles to identify training gaps and create materials to close those gaps. • Designing and deploying onboarding programs for revenue functions. • Establishing metrics and reporting to measure training effectiveness. • Coordinating AI functionality to support prospecting, campaigns, active opportunities, and renewals. • Working with sales leadership to consolidate insights from wins and losses and convert competitive intelligence into actionable strategies. • Conducting gap analyses to identify areas for improvement. • Holding regular stakeholder meetings to anticipate business and market needs proactively. • Standardizing sales processes and workflows; implementing tools and automation to improve efficiency. • Maintaining general awareness/basic knowledge of tech/sales training platforms.

• Identify, develop, and deliver ongoing training on product updates, market trends, and selling techniques. • Partner with Revenue Enablement roles to identify training gaps and create materials to close those gaps. • Design and deploy onboarding programs for revenue functions. • Establish metrics and reporting to measure training effectiveness. • Coordinate AI functionality (with AI Office/Product Development) to support prospecting, campaigns, active opportunities, and renewals (e.g., organizational and bio research, sector trend analysis, regional/global talent trends). • Work with sales leadership to consolidate insights from wins and losses and convert competitive intelligence into actionable strategies. • Conduct gap analyses to identify areas for improvement. • Hold regular stakeholder meetings to anticipate business and market needs proactively. • Standardize sales processes and workflows; implement tools and automation to improve efficiency (e.g., CRM hygiene, pipeline management). • Maintain general awareness/basic knowledge of tech/sales training platforms (e.g., Articulate or similar). • Apply B2B training experience to establish sales-focused best practices. • Leverage industry expertise in instructional design trends specific to sales and revenue growth functions. • Other duties as assigned.

• Identify, develop, and deliver ongoing training on product updates, market trends, and selling techniques. • Partner with Revenue Enablement roles to identify training gaps and create materials to close those gaps. • Design and deploy onboarding programs for revenue functions. • Establish metrics and reporting to measure training effectiveness. • Coordinate AI functionality (with AI Office/Product Development) to support prospecting, campaigns, active opportunities, and renewals (e.g., organizational and bio research, sector trend analysis, regional/global talent trends). • Work with sales leadership to consolidate insights from wins and losses and convert competitive intelligence into actionable strategies. • Conduct gap analyses to identify areas for improvement. • Hold regular stakeholder meetings to anticipate business and market needs proactively. • Standardize sales processes and workflows; implement tools and automation to improve efficiency (e.g., CRM hygiene, pipeline management).