Pion

• Own the full new business sales cycle across DACH from prospecting to close, including qualification, discovery calls, demos, proposal development, negotiation, and deal closing • Build and manage a pipeline of enterprise B2C brand partners across fashion, retail, tech, food & drink, travel, and entertainment, localising Pion's GTM pitch and materials for the German-speaking market • Drive pipeline growth and quality through outbound prospecting using Salesforce, Salesloft, ZoomInfo, and LinkedIn Sales Navigator, maintaining rigorous CRM hygiene across activity logging, forecasting, and pipeline management • Execute a targeted outreach strategy as the founding commercial hire in the region, acting as a proactive, go-getter lead generator and trusted commercial advisor to prospects, partnering with Marketing on German-language content and campaigns • Represent the business externally, attending DACH industry events, trade shows, and networking forums, travelling to clients when needed, and feeding market intelligence back to Sales leadership, Marketing, and Product

• Own the full sales cycle from prospecting to close, including discovery calls, value articulation, proposal development, negotiation, and deal closing. • Build and nurture relationships with target brands, affiliate networks, and industry partners through events, direct meetings, webinars, and outbound outreach supported by marketing inbound channels. • Drive pipeline growth and quality, managing what enters the funnel, ensuring strong conversion. • Execute a targeted outreach strategy, working from a defined hitlist of priority brands while acting as a proactive, go-getter lead generator and trusted commercial advisor to prospects. • Represent the business externally, attending events, travelling to clients when needed, and leveraging deep industry understanding to identify opportunities, surface benefits, and collaborate cross-functionally to land new partnerships.

• Own and manage the US & ROW promotional calendar across email, push, and newsletters, ensuring a strong mix and consistent delivery of campaigns. • Plan, build, and execute all US & ROW CRM communications, including briefing, scheduling, deployment, and performance analysis. • Support the delivery of targeted campaigns (e.g. Student Beans and other tactical sends) to drive engagement and commercial performance. • Lead the US CRM testing roadmap, running A/B tests and sharing insights, learnings, and recommendations with the wider team. • Produce regular performance reporting (weekly and monthly), identifying trends, optimisation opportunities, and future test ideas. • Collaborate closely with CRM and wider marketing teams to share best practices, provide feedback, and contribute to a positive, high-performing team culture.

• Contribute to the design, development, and delivery of new features for our Android application. • Maintain and enhance the existing codebase, ensuring reliability, performance, and scalability. • Collaborate within a cross-functional squad, participating fully in Agile ceremonies including daily stand-ups, retrospectives, and refinements. • Work within a quarterly OKR cycle aligned to the company’s yearly strategy, adapting focus as priorities evolve. • Partner with product managers, designers, and other engineers to build high-quality, user-focused solutions.

• Taking senior ownership of Salesforce and the wider GTM tech stack — leading complex configuration, automation builds, and integrations across tools like Gong, Marketo, ZoomInfo, and Salesloft. • Using tools like Make, n8n, or Claude to design intelligent workflows that improve data quality, reduce manual effort, and surface commercial insights across the revenue motion. • Defining and enforcing data governance frameworks that keep Salesforce and GTM data accurate, consistent, and reliable as the business scales. • Partnering with Sales, CS, and Marketing to identify and then translate commercial requirements into scalable automations, routing rules, and workflows from lead through to renewal. • Forecasting, pipeline reporting, and revenue analytics that give GTM leaders and Finance the clear, dependable picture they need to act with confidence.

• Manage a portfolio of approximately 30 Enterprise and Mid-Market accounts with a combined book of business value of circa £1.5m, focused on retention, growth and long-term client success. • Own client performance reporting and optimisation strategies, proactively monitoring delivery, identifying opportunities for improvement and ensuring campaigns consistently achieve strong results. • Oversee end-to-end campaign management, including offer execution, advertising tracking, performance analysis and client reporting to maximise campaign effectiveness and ROI. • Build strong client relationships through regular MBRs/QBRs, in-person meetings and occasional travel, while partnering closely with Account Managers to deliver a seamless client experience.

• Manage a portfolio of circa 40 client accounts, with potential for further growth depending on business needs. • Lead renewal processes and proactively look for upsell and cross sell opportunities. • Conduct daily client meetings with high profile brands, both virtually and in-person, to maintain strong relationships and ensure client satisfaction. • Develop and present strategic proposals and campaign plans tailored to client objectives and market trends. • Collaborate cross-functionally to ensure seamless client experiences and campaign delivery

• Collaborate with hiring managers to create clear and compelling job descriptions and recruitment plans. • Source candidates using various channels including job boards, LinkedIn and internal referrals. • Manage candidate pipelines and scheduling interviews, ensuring timely communication and feedback. • Drive an inclusive hiring process that attracts diverse talent, promoting Pion’s commitment to equity, diversity, and inclusion. • Maintain accurate recruitment data and report metrics to support data-driven decision making. • Support employer branding initiatives to attract top talent and enhance Pion’s reputation as an employer of choice.

• Lead and develop a small Customer Success & Support team through regular 1:1s, performance reviews and ongoing coaching to drive a high-performing, collaborative culture. • Manage a portfolio of approximately 30 Enterprise and Mid-Market accounts with a combined book of business value of circa £1.5m, focused on retention, growth and long-term client success. • Own client performance reporting and optimisation strategies, proactively monitoring delivery, identifying opportunities for improvement and ensuring campaigns consistently achieve strong results. • Oversee end-to-end campaign management, including offer execution, advertising tracking, performance analysis and client reporting to maximise campaign effectiveness and ROI. • Build strong client relationships through regular MBRs/QBRs, in-person meetings and occasional travel, while partnering closely with Account Managers to deliver a seamless client experience.

• Own onboarding for existing brand upsells and expansions across ~30 key accounts, including leading brands such as Gymshark, ASOS, adidas and Princess Polly. • Partner closely with Account Managers to support expansion into new consumer groups and markets, ensuring smooth introduction and alignment with brand stakeholders. • Manage the full onboarding journey from asset collection through to setup, integration and go-live across tools such as Salesforce, Asana and Google Suite. • Coordinate and schedule launch and media campaigns, ensuring all stakeholders are aligned and launch timelines are delivered successfully. • Monitor post-launch performance in the critical first 24 hours, tracking campaign effectiveness, resolving issues, managing support tickets and proactively unblocking delays.