• Act as the primary digital advisor for assigned dealers, driving adoption and success across sponsored digital programs. • Partner with District Sales and Aftersales Managers to identify opportunities that boost dealer engagement and performance. • Coach dealers on customer acquisition, retention, and satisfaction through cutting-edge digital strategies. • Conduct digital assessments, review KPIs, and develop actionable plans to improve results. • Coordinate website customizations, resolve vendor issues, and quarterback technical support requests. • Lead execution of divisional go-to-market strategies across key digital areas: Websites & digital advertising, Consumer marketing, Lead management, Service optimization, Social media & reputation management, Digital signage and more.

• oversee daily operations of all aspects for selected JACC Specialty Journals • seek editorial and production efficiencies and synergies between publishing efforts of all JACC journals • collaborate with key member leaders of JACC journals, providing guidance and direction to meet editorial and business needs • manage staff and contractors involved in the submission and the peer review process for selected JACC Specialty Journals • ensure best practices are followed consistently across all journals • enable a stable and accessible platform for all users • oversee the planning of outreach events for selected JACC Specialty Journals

• Schedule Meetings with Major Donors • Work from an assigned list of donors and prospects to schedule meetings with YAL representatives. • Conduct outreach primarily by phone, with follow-up via text and email as appropriate. • Document all outreach activity thoroughly in CRM systems. • Research donor prospects to identify high-capacity individuals. • Prepare and submit research reports to the Donor Relations team. • Follow established research guidelines and protocols. • Call donors to express appreciation for recent contributions. • Conduct Discovery calls with new YAL Donors. • Document detailed notes from each interaction. • Call donors from provided lists to request contributions. • Follow up via email and text as appropriate. • Track and document all interactions. • Complete assigned books and training materials. • Engage actively in training sessions. • Take detailed notes and apply feedback.

• Conduct monthly clinical check-ins, identifying and addressing clinical concerns • Reinforce care plans, escalating issues appropriately • Ensure clinical documentation accuracy across both the EHR and partner technology platform • Build strong, ongoing relationships with patients and caregivers through regular outreach • Conduct structured symptom assessments (pain, fatigue, neuropathy, SOB, nausea, etc.) • Evaluate changes in condition using licensed clinical judgment • Assess medication adherence issues, side effects, or confusion about regimen • Identify clinical red flags requiring escalation (e.g., worsening symptoms, new SOB, uncontrolled pain, concerning vitals) • Collaborate with the provider team on symptom changes, new concerns, or medication-related issues • Document all patient interactions clearly in both the EHR and CCM patient management platform • Track and log qualifying CCM time accurately for billing compliance