Role Description We're looking for a scrappy, curious, and AI-forward Insurance Operations Associate to join our Revenue Cycle Management team. This isn't a "process tickets and go home" job—we want someone who looks at a broken workflow and immediately starts sketching a fix, who's already experimenting with AI tools on their own time, and who gets genuinely excited about the idea of modernizing a healthcare system that's long overdue for disruption. You'll be on the front lines of our insurance operations—resolving claims issues, identifying patterns, and working closely with our RCM lead to build smarter, faster processes. You'll have real ownership from day one. Responsibilities - Work claims denials, rejections, and billing exceptions end-to-end—researching root causes and driving resolution, not just routing tickets. - Identify recurring patterns and proactively surface process improvements or automation opportunities. - Leverage AI tools to eliminate repetitive manual tasks. - Help build and refine internal SOPs and payer-specific playbooks. - Monitor claims pipeline health and flag anomalies before they become revenue leakage. - Coordinate with providers on missing documentation, credentialing gaps, or coding questions. - Communicate with vendors to continuously improve our tools, and help to evolve their setup on an ongoing basis. - Escalate complex payer issues and help execute special initiatives to improve our overall revenue operation. Qualifications - Recent college graduate or 1–2 years of experience in healthcare billing, RCM, insurance operations, or a fast-paced ops role. - Genuine curiosity about AI—you've used Claude or similar tools to actually solve problems, not just play around. - Comfort with ambiguity and a bias toward action; you don't wait to be told exactly how to do something. - Strong attention to detail, especially with numbers, claim data, and payer rules. - Excellent written communication—you can write a clear, firm appeal letter and a concise Slack message with equal ease. - Tech-forward: you pick up new tools fast and actively look for ways to automate the annoying stuff. - Able to work East Coast hours (9am–6pm ET). - Bonus: experience with medical billing software, clearinghouses (e.g. Office Ally, Availity), or CPT/ICD-10 coding. Benefits - Opportunity to work at a mission-driven health tech startup. - Exposure to modern AI tools and platform operations. - Supportive, collaborative team culture. - Comprehensive health insurance plans, including dental and vision. - Citibike membership 🚲. - Unlimited dietitian care 🍓. - Continuous learning opportunities. - Compensation: Hourly ($16-$20/hour). - The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work.

Role Description The Knowledge Management Specialist coordinates knowledge management strategies in the Volunteer Advisory Services Section (VASS) and identifies synergies with other UNV sections to enhance access and visibility of UNV work. This position is instrumental in generating and sharing credible, relevant knowledge, while managing essential platforms that support the implementation of core components. Scope of Work - Lead coordination of knowledge management initiatives and advocacy - Coordinate VASS knowledge management and brokering efforts - Develop a Knowledge Management (KM) Strategy and Work Plan - Engage in the development of a systematic approach to identifying and promoting key evidence - Review current systems, tools, and approaches to knowledge management - Measure the uptake and effectiveness of UNV’s knowledge work - Contribute to outreach and knowledge exchange through the UNV Knowledge Portal - Provide summaries of relevant research and policy findings - Develop and write content for analytical materials - Advance development of partnerships, dissemination, and stakeholder engagement - Identify opportunities for policy-oriented launches of the SWVR - Engage in online discussions and provide substantive inputs - Prepare speeches, presentations, and reports upon request - Promote collaboration and facilitate effective knowledge-management systems - Plan and implement external knowledge brokering and outreach events - Provide proposals on positioning the Knowledge Portal - Support research functions in the team - Offer helpdesk support to the field - Ensure quality control to knowledge products - Develop a system to track and establish referencing and citation Competencies - Achieve Results: Set and align challenging objectives - Think Innovatively: Proactively mitigate risks and develop new ideas - Learn Continuously: Create and act on opportunities to expand horizons - Adapt with Agility: Champion change and manage competing demands - Act with Determination: Take action to achieve greater results - Engage and Partner: Navigate complex landscapes and champion collaboration - Enable Diversity and Inclusion: Champion inclusivity in the workforce Required Skills and Experience - Education: Advanced university degree in Information Science, Knowledge Management, or related fields - Experience: Minimum of 5 years (with master’s degree) or 7 years (with bachelor’s degree) of relevant work experience - Required skills: Research and knowledge management experience - Desired skills: Experience in development programming on SDGs, publishing analytical papers, and knowledge of volunteerism Required Language(s) - Fluency in English is required - Working knowledge of another official UN language is a strong asset Disclaimer Only short-listed applicants will be contacted. The successful candidate will hold a UNDP NPSA contract. This vacancy announcement is open to Tier 0, 1, and 2 candidates only. Equal opportunity As an equal opportunity employer, UNDP values diversity and encourages qualified applicants from all backgrounds to apply. Our employment decisions are based on merit and suitability for the role, without discrimination. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment or abuse of authority. All selected candidates undergo relevant checks and are expected to adhere to respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. Use of AI by candidates Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in recruitment and selection. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

• Provide rapid deployment, in‑country operational surge support during humanitarian emergencies as an expert with focus on supply chain management particularly in procurement and logistics, and emergency sub‑office setup. • Provide operational support across HR, finance, security, GKIM, administration, and fleet management, in coordination with relevant CRS technical leads. • Provide remote and onsite technical support for emergency operations planning, implementation, and close‑out, ensuring alignment with CRS operational standards, donor regulations, and good humanitarian practice. • Establish and manage relief delivery systems in active emergency contexts. • Provide on‑the‑job mentoring, coaching, and training to CRS staff and local partners, and support the design and rollout of operations‑focused emergency training activities. • Support collaboration and partnerships with local organizations and national and international CRS teams to strengthen operational capacity for emergency response and recovery. • Contribute to technical standards, guidance, and learning for humanitarian field operations and emergency supply chains, including supporting updates to the Emergency Field Operations Manual (EFOM).

Title: Part Time Affiliate - Information Systems, Law & Operations Management Location: Baltimore United States Job Description: Position Title Part Time Affiliate - Information Systems, Law & Operations Management Employee Type Regular Office/Department Information Systems Law & Operations (JMA) Work Environment Loyola University Maryland Main Campus Job Type Part time If Temporary or Visiting, Estimated End Date Position Duties The Sellinger School of Business at Loyola University Maryland Department of Information Systems, Law and Operations Management is looking for talented part-time instructors with a passion for education and a desire to share their knowledge and skills teaching day, evening or online classes. We are looking for practicing professionals with significant experience, academic teacher/scholars, or those with online teaching experience, who have a commitment to excellence in the business and educational community. Minimum education requirement is an MBA or equivalent in a related field. Five years of experience in a managerial level or teaching position is also required. Classes are offered on on campus as well as online. Depending on needs, preference may be given to faculty with online teaching experience. Applicants must bring practical experience to the classroom as well as excellent communication skills and a commitment to providing future leaders with real world background through well-prepared and clear course content. - Must be either a practicing professional with significant experience or an academic scholar/teacher. - Minimum education of an MBA or equivalent in a related field. - Minimum 5 years experience in a managerial level position or university-level teaching. - Prior experience with online instructional delivery is highly desirable. - Prior teaching experience at the undergraduate and/or graduate level. Please submit a cover letter and your CV for consideration. Compensation Range: $5,400.00 - $5,500.00 Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. University Description Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola's beautiful, historic Evergreen campus is located in Baltimore, and its graduate centers are in Timonium and Columbia. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Diversity Statement Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.