• Serve as the internal subject matter expert on Microsoft licensing programs, SKUs, and terms • Guide sales team on appropriate licensing for customer scenarios, including complex or high-value deals • Advise clients on licensing options, optimization opportunities, and compliance alignment • Interpret Microsoft licensing terms, agreements, and program rules • Stay current on Microsoft program changes and communicate implications to internal teams • Provide guidance on licensing/product feature strategies that support CMMC and other regulatory cybersecurity requirements • Research and interpret Microsoft documentation (MS Learn, License Agreements, Modern Work comparison resources, partner portals) • Maintain and create internal licensing knowledge base and SOPs • Document common Q&A and build internal FAQ resources • Keep process documentation current as Microsoft programs evolve • Track recurring internal questions to identify training gaps and documentation needs • Contribute to process improvement initiatives • Process new license orders and renewals across multiple channels: CSP Commercial, GCC, GCC High (VLC), Azure Government, and Azure EA • Provision licenses through Microsoft Partner Center, including new customer tenants, Azure subscriptions, and license count adjustments • Coordinate license renewal dates, service cutoffs, and cancellation windows • Maintain monthly Microsoft license pricing downloads to support the sales team • Track Microsoft licensing program updates that affect product availability, pricing, or program participation • Communicate Microsoft policy changes and deadlines to internal teams • Ensure the accuracy of required Microsoft program forms • Maintain detailed records within ticket notes and emails • Suspend customer Azure Government subscriptions when required by management • Coordination and support on invoice generation and billing (with Billing & Accounting department) • Coordination and support on pricing strategy (with Sales) • Respond to client licensing inquiries • Respond to internal colleague licensing questions (sales, delivery, and finance related) • Send and confirm license activation communications to customers • Instruct and follow up with customers about their procurement obligations (accepting Microsoft agreements) • Resolve routine licensing requests such as license provisioning issues, access problems, and document re-sends • Escalate technical issues to internal engineering resources or open support tickets with Microsoft on customers' behalf • Monitor and manage the licensing ticket queue in Autotask PSA (chiefly inbound customer inquiries and license related support requests)

• Partner across Yelp’s business units and use analytically driven insights to make strategic business decisions that will deliver strong financial results • Provide first rate analytic support via hands-on Excel work while leveraging other tools as necessary (SQL, Salesforce, Python, Google Analytics, Tableau) • Identify actionable insights, exercise sound business judgment, suggest recommendations, and influence the direction of Yelp's business by effectively working with and communicating results to cross functional groups • Create Tableau dashboards that provide visibility into KPIs, marketing effectiveness and business trends/drivers

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a highly skilled and motivated Global Business Process Owner Labeling to join the Process Department within EMD Electronics. In this pivotal role, you will lead the labeling stream in SAP ERP projects, focusing on current labeling processes while driving the design and implementation of a new global labeling solution. - Strategically steer the operational and strategic activities for ERP projects, ensuring labeling requirements are seamlessly integrated into system designs. - Collaborate with cross-functional teams to analyze, design, and implement a global labeling solution that aligns with business needs and regulatory requirements. - Evaluate current labeling processes to identify opportunities for optimization and standardization. - Ensure compliance with global labeling standards, regulations, and best practices. - Oversee training programs and guide key stakeholders on labeling processes and systems. - Work closely with IT and project teams to ensure smooth deployment and integration of labeling solutions within ERP systems. This role offers a unique opportunity to make a significant impact on the future of labeling processes within the Electronics division. Qualifications - Bachelor’s degree in business, IT, Engineering, Supply Chain Management, or a related field; 5+ years relevant job experience in the domain may substitute for formal education. - Strong knowledge of SAP ERP systems (preferably S/4HANA) and ERP projects, with a functional focus on logistical integration. - Proven track record in designing and implementing logistically integrative solutions at a global scale. - Experience working in or with global teams. Requirements - Extensive experience in labeling processes, preferably within the electronics industry. - Strong knowledge of ERP systems and their integration with labeling solutions. - Excellent analytical, problem-solving, and communication skills. - Ability to work collaboratively in a cross-functional, international environment. - Knowledge of regulatory requirements for labeling in the electronics industry is a plus. Benefits - Health insurance - Paid time off (PTO) - Retirement contributions - Other perquisites

• Serve as a force multiplier to the Executive Vice President of Engineering and other engineering leaders, helping translate executive priorities into clear technical roadmaps and execution plans • Improve engineering prioritization, planning, and delivery across multiple concurrent initiatives • Build and scale operating systems that increase visibility into performance, resourcing, and technical execution • Lead high-impact, cross-functional engineering initiatives from ambiguity to shipped outcomes • Strengthen the foundations for engineering scale, including org design, hiring alignment, documentation, and ownership clarity