Chokes | Valves | Automation | Crafted for Confidence
Membership Manager
Location
Brazil
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Membership Manager
CORTEC
• Oversee the entire membership lifecycle, from prospect outreach and conversion to onboarding coordination and offboarding. • Engage with high-net-worth prospects and manage the membership pipeline. • Maintain CRM accuracy and track membership metrics. • Conduct outreach via phone, video, and email. • Prepare high-touch conversion conversations for the founders and manage pipeline momentum. • Monitor and ensure adherence to regional category caps for membership. • Create and optimize playbooks, scripts, and templates for conversion processes. • Manage intake process for experts and run offboarding processes when needed.
Job Requirements
- 3+ years of experience in membership management, community management, customer success, business development, sales, executive support, or a related client-facing role.
- Proven experience managing pipelines and moving prospects through multiple stages of a sales or membership funnel.
- Strong interpersonal and relationship-building skills, with the ability to engage and influence high-net-worth individuals and senior professionals.
- Experience conducting outreach through phone, video calls, email, and other communication channels.
- Hands-on experience with CRM systems and maintaining accurate records, pipeline stages, and reporting.
- Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities simultaneously.
- Experience creating or improving operational processes, playbooks, templates, and workflows.
- Comfortable coordinating background checks, reference checks, and screening processes.
- Ability to work independently, take ownership of projects, and thrive in a fast-paced environment.
- Strong analytical and problem-solving skills.
- English Proficiency: Exceptional verbal and written English communication skills, with excellent pronunciation, strong fluency, and the ability to communicate confidently and professionally with founders, prospects, and members.
- Experience working with AI-powered screening tools or automation platforms is a plus.
Benefits
- Health insurance
- Professional and personal growth opportunities
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