UNIQA Group Services

Role Description This position is suitable for detail-oriented professionals who are looking to start or further develop their career within a leading European Insurance Group while enjoying a flexible and supportive work environment. As a Documentation Validation Specialist, you will play a key role in ensuring the accuracy, completeness, and quality of business-critical documentation and data. Working with scanned documents, internal systems, and digital tools, you will help maintain high standards of data integrity and support the efficient delivery of insurance-related services. This role is ideal for career starters and fresh graduates who are eager to learn, develop new skills, and build a career in a global organization. Contract duration: Permanent Schedule: Full-time/Part-time Your responsibilities - Verification of scanned documents in German in accordance with internal standards, guidelines, and regulations - Checking the accuracy and completeness of data transferred into internal systems - Comparing information between documents and system records with a focus on accuracy, consistency, and data integrity - Working with internal databases and document management software tools - Identifying, correcting, and resolving discrepancies, errors, or missing information in documents and systems - Collaborating with team members and other departments to clarify inconsistencies and ensure data quality - Adhering to established deadlines, productivity targets, and quality standards - Regularly updating knowledge of internal processes, documentation standards, and procedural changes Qualifications - Strong attention to detail and a high level of accuracy - Fluent in English (both spoken and written) - Well-organized and able to work efficiently while meeting deadlines - A team player with strong communication and collaboration skills - Comfortable working with computer systems and digital tools - Eager to learn and develop in a dynamic international environment - Reliable and committed to delivering high-quality results Requirements - Previous experience in administrative, back-office, customer service, or document processing roles - Knowledge of the insurance domain - German language skills Benefits - Very stable work environment, as part of a large Insurance Multinational Group - Flexible work program, respecting your own private time - Full-time, unlimited employment contract - Attractive remuneration package and lunch tickets - Christmas bonus and performance bonus - Special Days vouchers (Women’s Day, Children's Day, Christmas, Easter) - Private pension and private health insurance contribution - Extra vacation days - Time off when holidays fall on a weekend (up to 3 days/year) - Exchange of experience and training with international professionals, as a premise for personal development

Role Description Our jobs involve developing, maintaining, and integrating state of the art, mission critical solutions for core insurance and record keeping systems, in an international context for a leading European Insurance Group. The Process Manager Junior supports the development, continuous improvement, and governance of cross-functional Agile process management initiatives in the areas of test and defect management. In this role, they work closely with experienced process managers and stakeholders, contribute to continuous improvement activities, and gain hands-on experience in Agile process management within a complex enterprise environment. Contract duration: Undetermined Schedule: Full-time (8 hrs/day, Monday to Friday) Your responsibilities - Support the review and continuous improvement of Agile processes to ensure they are effective and fit for purpose - Assist in aligning Agile processes with organizational strategy and transformation goals - Contribute to the definition, documentation, and communication of process standards, methods, and tools - Support cross-team Agile initiatives and transformation activities - Support the integration of requirements from management systems (e.g., ICS) into process design to ensure compliance - Assist process owners and contribute to resolving conflicts between line and process responsibilities - Monitor Agile process indicators and support transparent reporting of progress and outcomes - Collaborate with stakeholders across teams to ensure alignment and shared understanding - Support the development and maintenance of process documentation and reporting structures Qualifications - University degree (Bachelor/Master) in IT or a related field - Basic understanding of process management - Profound knowledge of Agile methodologies (certification desirable, e.g., certified Scrum Master) - Familiarity with process modeling and analysis concepts - Foundational knowledge of project management and KPI tracking - Strong communication and teamwork skills - Analytical mindset with a structured way of working - Willingness to learn and grow in an Agile environment - Experience with Agile tools (e.g., Jira (Hive), Confluence) - Experience with Collaboration Software (e.g., Teams) - Experience with Testing Tools (e.g., Tosca, Playwright, Cypress) - Fluent in English (both spoken and written) Requirements - Knowledge of the Insurance domain (desirable) - German language skills (desirable) Benefits - Very stable work environment, as part of a large Insurance Multinational Group - Flexible work program, respecting your own private time - Attractive remuneration package - Lunch tickets - Special Days vouchers (Women's Day, Children's Day, Christmas, Easter) - Private pension and private health insurance contribution - Time off when holidays fall on a weekend (up to 3 days/year) - Exchange of experience and training with international professionals, as a premise for personal development - Team building events

Role Description Our jobs involve developing, maintaining and integrating state of the art, mission critical solutions for core insurance and record keeping systems, in an international context for a leading European Insurance Group. The lead developer for Agentic AI Platform owns the technical implementation and framework development of the Agentic AI Platform, with a strong focus on Python-based platform components, reusable agentic AI patterns, and developer enablement. The role ensures that the platform codebase is modular, maintainable, secure, extensible, and supports efficient delivery of agentic AI use cases across the organization. - Develop and maintain Python-based platform capabilities, reusable components, SDKs, templates, and developer tools - Design and implement reusable framework capabilities for agents, tools, MCP servers, orchestration, memory, RAG, model access, and evaluation - Implement MCP servers end-to-end, including schema design, validation logic, action execution, error handling, and interface contracts - Extend agent runtime capabilities, including planning, tool-use, routing, reasoning support, context handling, and orchestration patterns - Design and evolve RAG and knowledge access logic, including chunking, retrieval, ranking, generation, and evaluation patterns - Implement agent memory and context management logic, including semantic, vector-based, and session-related memory concepts - Build test frameworks, evaluation harnesses, and enablement tooling that allow developers to test, validate, and improve agentic AI solutions - Ensure clean separation between shared platform/framework capabilities and use case-specific implementation logic - Evaluate, integrate, and extend open-source AI and agentic AI frameworks in line with the platform architecture - Drive code quality, modularity, refactoring, secure coding, documentation, and maintainability of the platform codebase Qualifications - Strong hands-on Python development experience - Experience developing reusable frameworks, SDKs, libraries, platform components, or developer tools - Deep understanding of open-source AI and agentic AI frameworks such as LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, CrewAI, or comparable frameworks - Strong understanding of LLM-based agent architectures, including planning, tool use, routing, orchestration, reasoning patterns, and agent runtime design - Hands-on experience with MCP-style servers, action or skill servers, schema design, validation logic, and execution interfaces - Solid knowledge of RAG systems, including retrieval logic, chunking, ranking, generation, grounding, and evaluation - Good understanding of agent memory concepts, including vector memory, semantic memory, session context, and long-term memory patterns - Strong skills in API design, schema modeling, interface contracts, modular software design, and distributed systems - Experience with test automation, evaluation harnesses, quality gates, CI/CD, secure coding, and code quality practices - Familiarity with knowledge representation concepts such as ontologies, taxonomies, and knowledge graphs is beneficial - Fluent in English (both spoken and written) Requirements - Fluent in German (both spoken and written) - Knowledge of agile methodologies (Scrum, SAFe) - Experience in the Insurance industry Benefits - Very stable work environment, as part of a large Insurance Multinational Group - Flexible work program, respecting your own private time - Full-time, unlimited employment contract - Attractive remuneration package and lunch tickets - Christmas bonus and performance bonus - Special Days vouchers (Women’s Day, Children's Day, Christmas, Easter) - Private pension and private health insurance contribution - Extra vacation days - Time off when holidays fall on a weekend (up to 3 days/year) - Exchange of experience and training with international professionals, as a premise for personal development

Role Description The Enterprise Architect for Resilience & Security Infrastructure Architecture defines and governs the target-state architecture for resilient, secure technology foundations (on-prem, cloud, and hybrid) so that critical business services remain trustworthy, auditable, and recoverable under disruption and cyber stress. This role ensures architectural decisions align with group principles such as Zero-Trust, continuous compliance, cloud preference, and standardized platform foundations (e.g., landing zones, IAM, network patterns, CI/CD toolchains). Scope - Technology foundation architecture: compute/platform, network, storage/data protection, identity and access foundations, security tooling and controls, observability/monitoring, and resilience patterns across the enterprise. - Resilience-by-design: redundancy, failover, backup/restore, physical dispersion, fault isolation and recovery patterns embedded into infrastructure reference architectures and standards. - Regulatory and audit readiness: architecture evidence and traceability that supports operational resilience and ICT risk expectations (e.g., Digital Operational Resilience Act (DORA) focus areas like ICT risk management, incident handling, resilience testing, and third-party risk). Your responsibilities - Core responsibilities: - Assess current vs. target infrastructure architecture, identify SPOFs and systemic risks, and propose costed mitigation options that fit business criticality and proportionality. - Define NFR baselines for availability, recoverability, security and operability; ensure these are implemented and verified through evidence (monitoring, audits, tests). - Maintain architecture artefacts (standards, reference architectures, decision records, and architecture evidence) in approved repositories for discoverability and audit traceability. - Ensure secure/resilient lifecycle management by proactively addressing EOL/EOS technologies and ensuring supported solutions. Key Accountabilities (outcomes you own) - Target architecture: - Define and maintain target architectures and transition roadmaps for resilience and security infrastructure capabilities, ensuring principle fit and preparing decision topics for governance forums (ADR → boards). - Standardize and evolve platform foundations (landing zones, IAM, network patterns, CI/CD toolchains) and reuse approved reference architectures. - Resilience architecture patterns & guardrails: - Establish group-wide resilience guardrails so infrastructure can anticipate, withstand, recover, and adapt during adverse events; embed resilience as a core design concept during initial design and ongoing transformation. - Define reference patterns for: - Modular redundancy (e.g., N+1, 2N), - Physically dispersed infrastructure, - Load balancing/failover, and - Fault mitigation (e.g., circuit breaker, graceful degradation). - Data recoverability (backup strategies, RTO/RPO-aligned approaches, secure backup requirements). - Security infrastructure architecture (Zero-Trust & continuous compliance): - Translate Zero-Trust and compliance principles into infrastructure architecture standards (identity-centric access, least privilege, encryption, evidence automation) and ensure designs document control sets and test evidence. - Partner with security/risk stakeholders to ensure security and compliance remain cross-cutting and consistent across domains. - Architecture governance, decision support & assurance: - Drive architecture decisions using traceable artefacts (decision packs, ADRs, NFR matrices), and ensure deviations are time-boxed with a plan to realign. - Perform architecture reviews/inspections focused on resilience, security posture, and operability; ensure outcomes and evidence are retained for audit readiness. - Cross-functional enablement (delivery + operations): - Work with solution architects and operations teams to ensure solutions are “corporate conform,” operationally supportable, and aligned with infrastructure standards; provide guidance on problem determination, load testing interpretation, and supplier technical topics. - Authorize and guide infrastructure changes triggered by projects/migrations/change requests where architectural impact is material. - Third-party and sourcing resilience (cloud & vendors): - Ensure resilience and security requirements are addressed in sourcing choices (SaaS → PaaS → IaaS) with defined exit paths and clear resilience responsibilities across providers. - Align third-party ICT risk requirements with operational resilience needs (contractual SLAs, auditability, testing expectations). Key deliverables (your tangible outputs) - Resilience & Security Infrastructure Reference Architecture (on-prem, cloud, hybrid variants) including redundancy, dispersion, backup, failover, and observability patterns. - Standards & guidelines for infrastructure resilience and secure operations (including monitoring/auditability requirements). - Decision artefacts: ADRs, governance decision packs, documented exceptions with mitigation plans. - Resilience posture evidence: monitoring/auditing expectations, recovery testing principles, and measurable validation criteria (e.g., failover effectiveness, recovery time). Qualifications - Expert knowledge across infrastructure domains: hardware/platforms, network, storage, and security infrastructure. - Strong architecture documentation and concept development skills. - Proven ability to define, optimize, and master-plan infrastructure landscapes and work effectively with architects and operations. - Expertise in resilience engineering, designing for redundancy, failure containment, recoverability, and continuous improvement using patterns such as modular redundancy, physical dispersion, and fault mitigation techniques. - Familiarity with cyber resiliency engineering concepts that emphasize anticipating, withstanding, recovering, and adapting under attack/compromise. - Strong understanding of Zero-Trust architecture principles and continuous compliance/evidence automation. - Working knowledge of operational resilience regulatory expectations in financial services (e.g., Digital Operational Resilience Act (DORA) pillars such as ICT risk management, incident reporting, resilience testing, and third-party risk). - Fluent in English (both spoken and written). Desirable Skills - Fluent in German (both spoken and written). - Certifications: CISSP / CISM / CCSP, SABSA (security architecture), cloud security specializations; resilience/continuity credentials (e.g., ISO 22301 context). Benefits - Very stable work environment, as part of a large Insurance Multinational Group. - Flexible work program, respecting your own private time. - Attractive remuneration package. - Lunch tickets. - Special Days vouchers (Women’s Day, Children's Day, Christmas, Easter). - Private pension and private health insurance contribution. - Time off when holidays fall on a weekend (up to 3 days/year). - Exchange of experience and training with international professionals, as a premise for personal development. - Team building events.