• Own the strategy, roadmap, and business outcomes for the Agency Revenue Suite, driving growth across SaaS Mode, Reselling, Rebilling, and the overall agency revenue experience. • Create a unified experience that enables agencies to launch, monetize, and scale successful SaaS businesses on HighLevel. • Define and own the measurement strategy for the Agency Revenue Suite, including instrumentation, reporting, customer health frameworks, and key SaaS metrics across activation, adoption, retention, expansion, churn, and agency revenue performance. • Drive measurable improvements in onboarding, activation, engagement, retention, and expansion by identifying opportunities through customer behavior, product analytics, and experimentation. • Partner with Data Science, Analytics, and Engineering teams to develop growth insights, customer health models, churn prediction frameworks, dashboards, and scalable measurement systems that inform product decisions. • Establish and scale experimentation frameworks, feedback loops, and growth mechanisms that continuously improve customer outcomes and business performance. • Stay ahead of evolving SaaS, AI, and customer trends, translating market insights and customer needs into differentiated product experiences and growth opportunities. • Own the Voice of the Customer through customer interviews, behavioral analytics, retention analysis, and segmentation research, translating insights into product strategy and roadmap priorities. • Influence and align stakeholders across Product, Engineering, Design, Marketing, Revenue, and Customer Success to drive coordinated execution and measurable business impact. • Mentor Product Managers and contribute to product management best practices, growth methodologies, and experimentation culture across the organization.

• Own and evolve a set of payment rails across both specific methods and geographic regions • Lead partner integrations and manage relationships with payment processors, acquirers, and banking partners • Drive continuous improvement of authorization rates, settlement speed, and overall user conversion • Collaborate with fraud and compliance teams to ensure payment flows meet security, regulatory, and operational standards • Drive UX enhancements through structured experimentation and customer insights • Ensure payment capabilities are scalable and adaptable across our consumer app, pro trading app, and external interfaces such as on/off-ramps • Use data to inform prioritization, track performance, and iterate toward better outcomes

• Responsible for the product vision, strategy and goal attainment for one or more products within the Natuvion DCS portfolio focused on SAP data migration & transformation (including anonymization, validation and replication of data) • Define, manage and prioritize the product backlog with a strong focus on customer value and business impact • Central point of contact for service owners, customers, cross-functional delivery teams, sales, marketing and partner companies • Work closely with the Technical Lead to translate priorities into scalable, high-quality and technically feasible solutions • Break initiatives down into epics and user stories and clarify requirements in collaboration with technical and business stakeholders • Ensure backlog items meet the Definition of Ready and that delivered features meet the Definition of Done • Represent the product internally and externally and confidently communicate progress, priorities and outcomes

• Own the product vision end-to-end • Shape AI agent products from discovery to delivery • Bridge business and technology • Talk to customers directly • Work closely with data scientists, engineers, marketing and leadership