Corpay logo
Corpay

Corpay helps companies control business expenses and make payments more simply, safely and securely than ever before.

Operational Excellence Manager

ManagerManagerFull TimeRemoteLeadTeam 10,001H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$100K - $130K / year

Seniority

Lead

No structured requirement data.

Job Description

Operational Excellence Manager

Corpay

Role Description Corpay is looking for an Operational Excellence Manager to join the Payables Operations team. This is an individual contributor role focused on driving process improvement and quality initiatives across Corpay’s operational functions — including customer onboarding, vendor support, vendor enrollment, and customer implementations. The ideal candidate brings a consultative mindset: conducting discovery, diagnosing root causes, recommending solutions, and leading those solutions through full implementation. This person will work cross-functionally with Operations, Product Management, Finance, and Technical Support to deliver measurable results against baseline KPIs. Role Responsibilities - Identifying and prioritizing process improvement projects across operational functions including customer onboarding, vendor support, vendor enrollment, and customer implementations. - Conducting discovery sessions and current-state analysis to diagnose root causes of inefficiencies and quality gaps. - Developing recommendations and leading projects from initiation through full implementation, ensuring measurable outcomes against established baseline metrics. - Creating and maintaining a business-specific quality management framework, including standards, controls, and metrics. - Defining and executing user acceptance testing (UAT) for large, complex cross-functional projects in partnership with IT. - Investigating and addressing customer complaints related to quality and customer experience. - Developing and delivering training and communication materials to support process adoption across impacted teams. - Monitoring and reporting on KPIs post-implementation to validate the success of completed projects. - Working cross-functionally with Operations, Product Management, Finance, and Technical Support to deliver holistic, sustainable solutions. Qualifications - Bachelor’s degree required. - 5–7 years of experience in process improvement, operational excellence, or quality management. - Lean Six Sigma Black Belt certification required. - PMP certification preferred with a demonstrated track record of successful project delivery. - Proven ability to lead complex, cross-functional, and transformative projects from discovery through implementation. - Data-driven mindset with experience establishing baseline metrics, setting improvement targets, and measuring outcomes. - Strong analytical and problem-solving skills; skilled in root cause analysis, data analysis, and drawing actionable conclusions. - Excellent communication skills with the ability to present complex topics to leadership at all levels. - Proven ability to influence without authority across teams, functions, and organizational levels. - Experience with workflow automation tooling highly desired. - Proficiency with Salesforce highly desired. - Background in finance, payments, or fintech a plus. - Proficiency with Microsoft Office suite required. Benefits - Medical, Dental & Vision benefits available the 1st month after hire. - Automatic enrollment into our 401k plan (subject to eligibility requirements). - Virtual fitness classes offered company-wide. - Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time. - Employee discounts with major providers (i.e. wireless, gym, car rental, etc.). - Philanthropic support with both local and national organizations. - Fun culture with company-wide contests and prizes.

Related Categories

Related Job Pages

More Manager Jobs

NSK Brasil Ltda. logo

Regional Manager

NSK Brasil Ltda.

Setting the future in motion.

Manager1 day ago
Full TimeRemoteTeam 10,001+Since 1916H1B No Sponsor

• Execute the national sales strategy within the region to achieve or exceed business plan. • Develop and implement regional sales plans, forecasts, and budgets aligned with meeting or exceeding business plan. • Identify growth opportunities by market segment, product line, and key customer accounts. • Drive disciplined pipeline management and accurate sales forecasting. • Lead, coach, and develop Territory Managers to maximize performance. • Set clear performance expectations, conduct regular performance reviews, and implement development plans. • Ensure consistent application of sales processes, CRM usage, and value-based selling methodologies. • Foster a high-performance, accountable, and customer-focused sales culture. • Manage and optimize authorized distributor relationships across the region. • Lead joint business planning, performance reviews, and corrective action plans with distributors. • Ensure compliance with distribution agreements, pricing policies, and brand standards. • Identify, evaluate, and recommend new distribution partners as needed. • Personally manage strategic and high-impact regional accounts as required. • Support sales team efforts in complex negotiations, major bids, and long-term supply agreements. • Build strong relationships with key OEMs, end users, and channel partners at multiple organizational levels. • Act as the escalation point for customer issues and ensure timely resolution. • Partner with Marketing, Product Management, Operations, and Customer Service to ensure customer requirements are met. • Provide market intelligence on competitive activity, pricing trends, and customer needs. • Support new product launches, pricing initiatives, and promotional programs within the region.

Michigan
Coinbase logo

Regional Threat Assessment Manager

Coinbase

We're building an open financial system for the world.

Manager1 day ago
Full TimeRemoteTeam 1,001-5,000Since 2012H1B Sponsor

• Own end-to-end threat case management for your region, from intake, triage, and behavioral assessment through mitigation planning, documentation, and closure for threats impacting employees, executives, facilities, and other Coinbase assets. • Lead structured behavioral threat assessments using Coinbase methodologies and accepted frameworks (e.g., JACA, WAVR-21, CTAP-25) to evaluate motivation, capability, escalation indicators, and stabilizers, then translate findings into clear operational recommendations. • Drive intelligence-led incident response by serving as the intelligence lead during active incidents, coordinating with GSOC, ensuring timely escalation, and delivering decision support through resolution. • Partner cross-functionally with Executive Protection, GSOC, Legal, HR/ER, Insider Threat, and Communications to coordinate response actions, align mitigations, and manage reporting obligations. • Produce decision-ready briefings, written assessments, and executive updates that communicate threat posture, risk rationale, and recommended next steps to security leadership and cross-functional partners. • Strengthen regional program maturity by improving intake standards, QA/QC, playbooks, metrics, training, and handoff processes, and by mentoring peers through expertise and influence.

Europe
£106.1K / year
Coinbase logo

Regional Threat Assessment Manager

Coinbase

We're building an open financial system for the world.

Manager1 day ago
Full TimeRemoteTeam 1,001-5,000Since 2012H1B Sponsor

• Own end-to-end threat case management for your region, from intake, triage, and behavioral assessment through mitigation planning, documentation, and closure for threats impacting employees, executives, facilities, and other Coinbase assets. • Lead structured behavioral threat assessments using Coinbase methodologies and accepted frameworks (e.g., JACA, WAVR-21, CTAP-25) to evaluate motivation, capability, escalation indicators, and stabilizers, then translate findings into clear operational recommendations. • Drive intelligence-led incident response by serving as the intelligence lead during active incidents, coordinating with GSOC, ensuring timely escalation, and delivering decision support through resolution. • Partner cross-functionally with Executive Protection, GSOC, Legal, HR/ER, Insider Threat, and Communications to coordinate response actions, align mitigations, and manage reporting obligations. • Produce decision-ready briefings, written assessments, and executive updates that communicate threat posture, risk rationale, and recommended next steps to security leadership and cross-functional partners. • Strengthen regional program maturity by improving intake standards, QA/QC, playbooks, metrics, training, and handoff processes, and by mentoring peers through expertise and influence.

Australia
$200.9K / year
Full TimeRemoteTeam 1,001-5,000H1B Sponsor

• Advanced Customer Technical Engagement • Build trust and technical credibility quickly within target accounts • Engage directly with highly technical customer stakeholders (engineering, architecture, R&D) to understand complex system requirements • Uncover key pain points, performance gaps, and future-state needs through strong listening and probing skills • Rapidly conceptualize and translate customer requirements into viable solution concepts • Solutions Architecture & Ecosystem Integration • Lead customer engagement across AFL’s emerging technology ecosystem including; Connectors (EBO, MMC, SN-MT, ganged solutions), Fiber & cable technologies (MCF, HCF, advanced fiber designs), Networking & switching architectures. • Provide expertise in: Transceiver technologies and protocol evolution, High-speed data transmission standards UEC, InfiniBand (IB), LPO, and optical circuit switching. • Design integrated solutions that align with evolving data center and AI infrastructure demands. • Strategic Technical Partnerships • Develop and support strategic partnerships with key ecosystem players (e.g., NVIDIA, Polatis, CPO/OBO initiatives) • Collaborate with partners to co-develop and position joint solutions • Maintain strong awareness of partner roadmaps and alignment opportunities • Global Solutions Engineering Enablement • Act as a senior technical resource and escalation point for regional Solution Engineers • Support complex opportunities, customer workshops, and technical validations • Enable field teams with solution frameworks, messaging, and technical guidance • Technology Thought Leadership • Establish AFL as a leader in emerging technologies through: White papers, blogs, and technical publications, Solution guides and reference architectures. • Represent AFL at industry forums, customer briefings, and technical discussions • Provide forward-looking insights on technology trends and adoption pathways • Innovation & Market Alignment • Support alignment of emerging technologies within a 3–5 year adoption window • Provide feedback to product management and innovation teams based on customer engagement • Help shape solution strategy based on real-world customer demand and ecosystem evolution

Texas