• educate HCPs on patient support programs, including access and reimbursement support tools and services • educate on product-specific acquisition and access options such as specialty pharmacy networks and specialty distribution • provide local expertise regarding national/regional payor policies to educate providers on payer issues • liaise with AbbVie’s Access and Reimbursement support center to update HCPs on Rx status and program eligibility • establish and maintain relationships with appropriate providers within territory

• This role reports into the Clinical Study Leadership (CSL) SMAO Director and is a people leader responsible for the direct management of a cohesive regional team of 15-17 Study Management Associates (SMAs), who serve as front-line study execution staff. • They position their direct reports for success to deliver best-in-class study execution. • They are responsible for providing the necessary guidance and support for SMAs to master new skills, maximize operational efficiencies, and reach their full potential. • Drive for best-in-class study execution by creating a globally inclusive, innovative, empowering environment built around skill enhancement, strategic/critical thinking, and continuous learning. • Performance management of direct reports, including but not limited to collecting stakeholder feedback, conducting and documenting performance discussions, setting clear and measurable goals, performing goal progress updates, and other business HR-related requirements. • Provide SMAs with the opportunity of professional success and enable growth into future leadership roles through mentoring, individualized development plans (AbbVie employees), and providing stretch opportunities. • Support business continuity, shifting needs, and organizational deliverables across the portfolio through efficient, flexible, and strategic resource management including both short- and long-range demand, evolving geographic footprints, all aspects of vacancy management, and individual growth and development. • Ensure awareness and adherence of direct reports to corporate and divisional policies and procedures in alignment with worldwide regulations and guidelines by prompting on-time completion and reinforce expectations of required training. • Contribute to the development of Quality Systems Documents (QSDs) and the training curriculum for roles within SMAO. • Develop and nurture relationships with direct reports and partnerships with cross-functional stakeholders to support implementation of aggressive execution strategies and drive results across study teams. • Support organizational efficiencies, process improvements, and best practices by contributing to SMAO/CSL/CDO workstreams and/or initiatives.

• Lead kitchen operations ensuring the highest standards of food quality, safety, and presentation • Manage and support a small kitchen team, fostering a positive working environment • Oversee menu planning, stock control, and supplier relationships • Maintain accurate financial records including budgets, ordering, and stock rotation • Ensure compliance with all food safety, health & safety, and safeguarding policies • Work collaboratively with the school community to provide a friendly and efficient catering experience • Accountability for following and championing allergen controls

• Manage tactical project management duties and sales efforts to deliver SailPoint solutions • Understand responsibilities by shadowing tenured managers and taking accountability for assigned projects • Take ownership of engagement scoping, client communication, internal team management, and escalation support • Manage the full scope of customer engagements, set expectations, and be a trusted advisor to peers • Ensure services are provided correctly and billed accurately • Partner cross-functionally during the sales process and manage financials of multiple projects • Create and maintain comprehensive project documentation and provide strategic updates to Senior Management